Invoice Simple Reviews 312

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers had a great experience with this company. Customers frequently highlight the app's user-friendliness and ease of navigation, making it simple to create, send, and track invoices. Many appreciate how the app streamlines their business operations, with features like quick access to outstanding bills and the ability to add photos to estimates. The customer service is often praised for being quick to respond, helpful, and providing excellent support. However, some people were dissatisfied with the pricing, noting consistent increases and the removal of previously included features, often without notice. There are also mentions of limitations on the number of invoices per month unless upgrading to a more expensive plan. Additionally, some customers experienced issues with payment processing, particularly with recent changes leading to slower payouts and difficulties for their clients.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and professional... See more

Application

Reviewers highlight ambiguous aspects of the app. Many customers praise its ease of use, navigation, and... See more

Price

Users express significant dissatisfaction with pricing, citing frequent and substantial increases. Many... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the quick, professional, and... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers express frustration with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

312 reviews

5-star
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Rated 3 out of 5 stars

Good… but

App works as intended. However a 100% price increase out of the blue was pathetic

14 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Julian, thank you for taking the time to share your experience. We understand the inconvenience that our recent policy changes may cause to your workflow. We are constantly looking for ways to improve Invoice Simple and provide a variety of plans to match your invoicing need. We would be happy to walk through our plans to find what works best for you; Please reach out to us at suitable plan for you based on your invoicing needs. Please reach out to support@invoicesimple.com.

Rated 4 out of 5 stars

Invoicing

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for me.

I have been loyal using your software app for many years now so I thought loyalty was to be rewarded.

14 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi William, we’re sorry to hear about your concerns regarding the recent price increase and completely understand how this could impact your business. We truly appreciate your loyalty over the years and value your feedback.

Please reach out to support@invoicesimple.com so we can discuss your needs and assist you directly. .

Rated 5 out of 5 stars

Love invoice simple

Love invoice simple. Been using it for 5-6 years now.

13 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there. We truly appreciate you taking the time to share your experience with Invoice Simple. It brings us joy to know that Invoice Simple has been helpful to you and your business, and we hope to continue working with you. Thank you for being a long-time user of Invoice Simple.

Rated 3 out of 5 stars

We've been with you a long time with no…

We've been with you a long time with no problems until now, we are unable to send invoices unless we upgrade .

13 October 2025
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Reply from Invoice Simple

Hi there! Thank you for your feedback and for being a long-time Invoice Simple user. We recognize that the concerns recent policy updates, and we’re committed to improving the app with new features to provide the best value for your plan. Please contact us at support@invoicesimple.com so we can help you find a plan that best suits your needs.

Rated 5 out of 5 stars

I have been using Invoice Simple for over 7 years

I have been using Invoice Simple for over 7 years and I am Very Happy with it, works great (Unless you have no signal) Lol. Other than that a awesome piece of software that I use Daily! Looks good to my customers and keeps track of everything. I couldn't be happier!

13 November 2025
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Reply from Invoice Simple

Hi Robert, thank you for your kind words and for being with us for 7 years! We hope to continue working with you.

Rated 5 out of 5 stars

SIMPLY A GREAT INVOICE APP

This invoice app is fantastic for my small cleaning company. Easy to use and very professional looking. I have been using it for years. I love being able to send directly from my phone to clients. Thank you.

14 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Joanna, so glad to hear that we’ve been able to help your small business. We aim to be as convenient and accessible as possible. Thanks for taking the time to leave a review.

Rated 4 out of 5 stars

When I initially joined it was free ti…

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another app.

13 November 2025
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Reply from Invoice Simple

Hi Mel, thank you for taking the time to provide us with your feedback. We are always looking for ways to invest in more features and functionality to improve your day-to-day invoicing. We would be happy to walk through which plan works best for your needs; please reach out to support@invoicesimple.com

Rated 5 out of 5 stars

Simple, user friendly and less time consuming

Simple, excellent,user friendly and less time consuming
But the tariff is very expensive

13 November 2025
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Reply from Invoice Simple

Hi Maphuti, Thank you for sharing your feedback. We offer a variety of pricing options to accommodate different invoicing needs. We hope to continue to help your business grow.

Rated 5 out of 5 stars

Helps me submit professional invoices…

Helps me submit professional invoices and keep track of what has been paid and what is outstanding.

13 November 2025
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Reply from Invoice Simple

Hi Jon, we are so happy to hear that Invoice Simple has been able to help your business run smoothly. Thank you for taking the time to leave us your feedback and we hope to continue working with you.

Rated 3 out of 5 stars

Only 15 invoices on my plan now

It’s a good app but of course they’re increasing price and decreasing what you get over time. Editing invoices it okay. Some features are not editable which can be frustrating.

13 November 2025
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Reply from Invoice Simple

Hi Brandy, thank you for sharing your feedback. We understand the concerns about our recent policy changes.

Customer Loyalty is a top priority for us. We always try to offer a variety of pricing options so that everyone can find a plan that works best for their business. Please contact support@invoicesimple.com anytime and we can go through which plans are best for your business needs.

Rated 1 out of 5 stars

Invoice simple is great but they have…

Invoice simple is great but they have now whacked the price up to £150 a year which may now have added features but I don't need those and was quite happy how it was.

13 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Luke! Thank you for taking the time to share your experience with us. We understand the concerns about our recent policy changes as we are constantly changing and evolving to invest in new features and make invoicing easier and more valuable for you.

Customer Loyalty is a top priority for Invoice Simple; Please reach out anytime at support@invoicesimple.com and we’d be happy to help you find the plan that fits your invoicing needs best.

Rated 5 out of 5 stars

Easy and simple to use

Easy and simple to use. Suits my small business.

13 November 2025
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Reply from Invoice Simple

We’re glad to hear that Invoice Simple is easy and simple to use. It’s great to know it works well for your small business.

Rated 5 out of 5 stars

Such a useful and easy tool to use in my business,it has really given me the ability to quote and invoice on the spot.

I love this tool for running my day to day
business.
It easy to use,makes me look smart and
professional to my clients.
I am able to quote on the spot and even
invoice immediately after a job.
Just honestly love it.

13 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Ian, we are so glad we can support you and your team, and we are glad that your customers enjoy Invoice Simple as well. We hope to continue working with you! Thank you for taking the time to share your thoughts with us!

Rated 5 out of 5 stars

Easy to use

Easy to use, laid out nicely. The only criticism I have is that some recipients of my invoices, when sent through the app, have difficulty opening it. I have to save to my phone or computer and re send.

12 November 2025
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Reply from Invoice Simple

Hi Dylin, thank you for taking the time to share your feedback. This sounds like it could be a technical issue. Please reach out to us at support@invoicesimple.com and we would be happy to investigate further into this matter.

Rated 5 out of 5 stars

Brilliant and easy to use my business…

Brilliant and easy to use my business just wouldn't be run so simple without it so thank you!!!!!

13 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Darren, we are so excited to hear that Invoice Simple is helping your business to run smoothly. We hope to continue to grow with you and your team. Thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

It is the best invoice I have ever done…

It is the best invoice I have ever done ,I never new how to do an invoice lol I've always got my m8 to do it for me till one of my friends showed me the app and omg it is so easy and it does it all for u I have got so many people on the app for the company I work for ,yes I would 100%recommend it to anyone

13 November 2025
Invoice Simple logo

Reply from Invoice Simple

Love to hear this! We’re so happy you’ve chosen Invoice Simple for you and your team. Thank you for sharing such a kind recommendation. We’re grateful for your support and excited to keep working together.

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