invisiblebraces4u Reviews 

772
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 732 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and patient, providing clear explanations and making them feel comfortable throughout their journey. The service is frequently described as smooth, professional, and efficient, with many appreciating the easy and quick booking process. People highlight the exceptional customer service, noting that their questions are thoroughly answered and their needs are heard, contributing to a positive overall user experience. However, some customers also noted significant issues with communication, reporting a lack of responsiveness, having to chase for updates, and receiving inconsistent information or contradictory advice regarding their treatment plans. These concerns often extended to problems with scheduling and aftercare, where people experienced difficulties booking appointments or felt there was a lack of support once treatment was completed.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Service

Customers consistently note positive experiences with service, particularly during initial consultations,... See more

User experience

Customers had positive experiences with user experience, finding the process smooth, straightforward, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, friendliness,... See more

Booking process

People report positive experiences with the booking process, finding it easy and straightforward. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went for my first Invisalign appointment and had an amazing experience at ib4u Dalston. Everything was explained to me so clearly by Mahfuz who really took the time to make sure I was confident and... See more

Rated 5 out of 5 stars

So far the experience has been great. I had an initial consultation with Harley, who was super helpful and friendly, explaining everything in detail and booked my next consultation in promptly.

Rated 5 out of 5 stars

The consultation was great because it cut to the key points and questions - perfect for fitting in on a working day. Was great for Harley taking the time and making sure the pricing plan and inclusion... See more

Rated 5 out of 5 stars

Went into my consultation at IB4U Bow feeling anxious and skeptical but walked out of there absolutely gleaming with excitement!! The service was so smooth and professional. Every member of staff w... See more


Company details

  1. Cosmetic Dentist

Written by the company

At invisiblebraces4u, we guarantee the best, most affordable Invisalign prices in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

772 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(772)

735 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review

So far just had the zoom consultation with Joshua Gower. Very professional and friendly, gave me all the information I needed and pricing, very upfront about all possible treatment costs and happy to answer questions about this. Booked a face to face consult quick and easy, and had confirmation texts and all info about where the clinic is and how to get there. Great customer service! ☺️

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Seamless approach— Thanks Joshua Gower

I can’t thank Joshua Gower enough. This was my very first time going through the Invisalign process, and he made everything feel so seamless and reassuring. He was wonderfully detailed and very informative, explaining everything in such a kind, clear way that put me completely at ease. I felt so supported and confident every step of the way. Thank you so much, Joshua!

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward, informative & compassionate!

Everything is so professional, clear and kind. I feel like I’m in safe hands; Harley Woolf answered all my questions and I look forward to coming into the clinic and proceeding with treatment. Unlike other consultations I’ve had, this one was easy to book, non-judgemental and left me feeling excited and supported. Thank you again!

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Likely scam - Beware of this team

Beware of this team. Dont trust the fake positive reviews here. Read the Reddit reviews! This is likely a scam and at least highly dubious and not at all trustworthy. Definitelly the worst cowboys in this market. A firm of highly agressive junior sales people led by a suposed dentis Dr. Soumaya Zinet ( a junior dentis, not even Orthodontist). A person that exists on Instagram and can not be met in any dental clinic so I ahve been told. Their sales pitch comes with a dozen false statements and refusal to answer any simple quaestion in writing. This alone should ring alarm bells. After a 10min video pitch + 10min dentist pitch (*by a very junior guy who did not provide a name), the payment pressure starts right then. Already on the dental chair, sales staff pushing for payment of the full amount. They promisse lots of "included services" verbally but refuse to confirm anything in writing or per email, in general refused email communication, just pushing for payment and not at all focussed on any customer concerns. I doubt the aligners even exist, and if so they are likely as unprofessional as the team, then I would not trust them at all. Its likely a scam. I doubt they follow any regulation and I doubt the company will still exist in 6 months.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…



⭐⭐⭐⭐⭐
Had a great experience with InvisibleBraces4U. The booking process was quick and easy, and Troy was friendly, professional, and explained everything clearly during my consultation. I never felt pressured, and I’m really looking forward to starting my Invisalign journey. Highly recommend! 🦷✨

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Expert knowledge

I went for my consultation, and the team was so professional. They talked me through the entire process and made me feel completely at ease. The clinic is very handy in the centre of Leeds, and the pricing is amazing. I can’t wait to start my Invisalign journey!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

The team were super friendly

The team were super friendly. The receptionist was very welcoming, the treatment coordinator was very clear in explaining everything and the dentist was very nice when talking about the process and aftercare. Really great experience.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Harley woolfe was very attentive and knowledgeable about the services. Also very friendly and happy to answer any questions I had.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Concise and detail consultation with Harley

The consultation was great because it cut to the key points and questions - perfect for fitting in on a working day. Was great for Harley taking the time and making sure the pricing plan and inclusions were covered thoroughly

13 July 2026
Unprompted review

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