Inventor Smart Care Reviews 

Despite saying dispatched with tracking, No tracking number provided
No reply to emails
Very poor service
Will instigate legal action

A fantastic idea to brush cat’s teeth. I have an older cat and she loves the dental wand!

Would recommend to anyone who is interested in dental hygiene for their felines!

My cat is notoriously hard to get to co operate with teeth cleaning, swallowing tablets or any grooming. But mixing care and play together is genuinely a brilliant innovation and you can tell the creator really cares about feline care.

I was a bit sceptical at first but almost immediately my cat took to it and was chewing at all areas of the mouth including the back (which would never be accessible any other way)

I would recommend the dental wand to any cat owner no matter the age or social constraints.

10/10

If I could give 0 stars I would. I purchased the dental wand in Sept and I am still waiting. The keep changing the date of the order. I have emailed them for a refund, if I don’t get my money back I wi dispute this with my bank.

Glad that I found this cleaner… I’ve been struggling to keep my cats’ teeth healthy and one of my boys had to go through extraction last year. Since it arrived, my cats have been using and it cut all the drama , because now the cleaning became time to play. Healthy cats and happier mommy

Amazing product! At first, my cat didn’t quite get that he needed to bite it, but once he figured it out, he absolutely loved it. Now, as soon as I pick up the dental wand, he comes running, ready to bite and play. This is already the second one I’ve bought, and I’ll definitely keep coming back for more. Five stars every time – it’s brilliant!

I have placed an order back in August and when i followed up about it on November they said that there was supposed to be a delivery on November 24th. It’s now December 15th and still nothing. I followed up again on December 2nd and no response… if not received it by end of the month I’m raising a dispute with my bank and reporting them to add them into the scammers list

I have been waiting for delivery since September. It’s ridiculous. I bought 2 kits and other than confirmation of my order I’ve never heard from them. Clearly it’s a scam.

7weeks now still not got my order they just keep changing the delivery date Makes you wonder how many orders have they taken and still not delivered Never ever come across such a bad delivery You are not that far away from me Going to Basingstoke hospital next week so could pick it up if thats ok

I think the idea of it is brilliant, unfortunately my cat just wants to lick the toothpaste off and hasn’t mastered that she needs to bite it. I will keep trying to encourage her and hope that she eventually gets it.

The first time I used it, my cat bit the end off and swallowed it. Am now on 24 hour monitoring hoping it comes out the other end safely!
Worried that this happened so easily.

cats completely uninterested. hard to clean treats/toothpaste from the tooth cleaner. the metal on the wand is fairly heavy and is dangerous if trying to encourage play and the cat getting caught. not fit for purpose and incredibly expensive. Already have a wand without the metal loop, which is also too small for the dental piece’s loop to get through, meaning you get treat/ toothpaste all over your hands trying to get it off. Cheap toothpaste and cheap worm which the ends fray very easily. Incredibly disappointed.

In theory, this product is a game-changer. I put a pea-sized amount of toothpaste on the outside (rather than wasting a lot of it by filling the inside) and my cat gnaws on it for 30–60 seconds. I can tell she's really getting the back of her mouth where her teeth were starting to get some tartar. This could be a fantastic solution for cats who do not accept teeth-brushing.

However, the product fell apart within 2 weeks. It's not sturdy enough at the ends, so the chewing gradually breaks it apart. I have to watch my cat really carefully when she's using it to make sure she doesn't swallow anything. I can't spend £360 a year on these things, so I'm still looking for an alternative.

Love the concept and the service was great. Unfortunately our cat wouldn’t touch it so can’t comment on if it works. It does say we can apply for a refund so am just waiting to hear about that.

I would like to express my satisfaction with the customer service I received. I had an issue with my second item, which was promptly replaced. I have used the item with two of my cats so far and found it satisfactory. However, I would like to suggest that the company consider offering the item in a few different colours, as I have several cats and would prefer to have a wider range of options.

My cat bite it through. He managed to bite off two big chunks of it within few hours. Luckily he managed to vomit all pieces

It took a few days for one of my cats to trust the new toy, but he’s now quite keen. My female cat still looks at it with suspicion, but hopefully she’ll come round to it too.

I think the idea is great. One of my cats just wouldn’t bite the device despite being quite happy to chase and bop it…the other seemed to get it.
Also it’s very difficult to get the creamy dreamies into the device and the clasp is very small and difficult to clip and unclip.
Hoping my cats both tolerate the toothpaste phase.
The package arrive promptly and communication was great.

I used it once and found it uses a large amount of expensive toothpaste which gets wasted. I won’t use it again. It’s cheaper and more effective to smear the toothpaste on the cats teeth, with my finger,

This cat toothbrush idea is great.
I bought two starter sets, one for my own 15 year old cat Preta, whose teeth aren't great and who had 4 extractions already, another set is for the newly adopted 1 year old Ceasar who lives with my son and his girlfriend, Ceasar has good teeth as he is still young.
I've wrestled with brushing Preta's teeth for a while, every time she sees a vet we're reminded about it, I've been using a baby sized human brush with enzyme toothpaste, but she wouldn't open her mouth properly, claws me even being fully swaddled, and sometimes when I get into her mouth, I cannot be precise so worry I might hurt her, it is a stressful time for both of us, and I feel like a bad owner not looking after her teeth properly.
Since buying her this brush, she has been playing with it like a nut case, she bites it, she rubs her face on it, it is extraordinary. I worried she might not be too interested given her age. But she is up for playing with this brush, I think it might be to do with catnip.
My son tried the brush with their cat Ceasar and they are very pleased with it too. He is young and very playful anyway, so this is just another game to keep him entertained.
In my opinion this brush is a brilliant idea and I am very very pleased with it.