Inventor Smart Care Reviews 140

Cat loves it, arrived when we expected it to and much easier than fighting with him to brush his teeth!

Beryl poor customer service. No telephone numbers etc. Hard to contact re duplicate order etc. Poor communications. I wentbto cat show and the talk said entirely different things to the instruction sent

Item did not arrive. Their email stated Royal Mail but the tracking took me to Evri. I have had an awful experience with Evri before. Awaiting response from Inventorcat.

Thank you for being wonderful and supporting me when my cats tangled up the wire after only one day and providing a replacement. I have purchased extra yellow teeth toys for them to enjoy chewing.

Amazing company and 5star service. Would recommend to anyone with a cat or pet with dental needs.

I'm convinced that these people have gotten quite big quite quickly. I emailed them days ago and have had no reply. I am seriously struggling to even find a phone number and the number I did just call against their address in Basingstoke is a completely different company! I have spoken to a lady there in the past who was very friendly and helpful but reading some of the reviews I think I'll duck

I bought the dental wand for my cat. It was on pre order so there was a bit of a wait. But the company replied promptly to my email and kept me informed. Unfortunately when the wand arrived it was not suitable for my cat and I had to return it. True to their word I was given a refund straight away. Dealing with this company was a pleasure and I wish them every success in what they are doing!

I would never be able to get a brush into my cat's mouth to clean her teeth. Then I saw the Dentol wand advertised, and it looked easy enough so I thought I would give it a go. Well, let me say it was easy enough. I watched the short video and then introduced my cat to it. She loves it. She thinks she is getting a treat and I know I'm helping her teeth. Win-win.

I thought it would be the answer - but no, she wasn't interested. We tried- sorry!

My cat just doesn't care. I got a little sniff and that's it.
It's suuuper hard to squish, I think its probably too hard for my older cat even if he did pay any attention to it.
I followed the videos, added his favourite stinky paste and he just didn't care.
It's a bit of a waste of money sadly and I'll have to go back to the tooth brushing fight.

The packaging is cute enough, it was well wrapped. It did take a really long time to get delivered but I was informed throughout the process.

Great idea but my 2 cats will not go near it!

Ordered 7 weeks ago & so emailed to cancel order - miraculously told it had been dispatched & advised to send back when delivered. Now looking at how to return.

Brilliant! My cat Nick loves the cat friendly toothbrush. He particulars likes the feather on it.

Took 4 weeks to arrive. Expensive for what is included. My cat is ignoring it.

Thank you for this wonderful invention. I have had trouble with my cats and teeth brushing. It is definitely not easy.

This has helped my cats associate teeth cleaning with play and actually not run away.

Thank you.

Update 1/7/2025:
They kindly sent me one of the original ones with the softer rubber. If your cat is a senior or has sensitive teeth then make a note when ordering and they'll send you the softer one.

Original review:
Using just the yellow attachment I initially had a lot of success with this, both cats love the toothpaste gel I got and would love chewing on it to squeeze it out. Eventually it however split which was fine/expected as we'd got a few months use out of it.

I then ordered a replacement dental attachment (the spikey yellow thing) and unfortunately it is made of a different material to the original: it's far far harder and more rigid, the cats biting on it doesn't make any gel come out of it whatsoever. I hoped it'd soften up but this hasn't been the case. I can barely even squeeze any out using all my force so it's now redundant.

The product did not work for my cat. No response to my email about it.

Good, innovative product which is a useful tool for cleaning our cat’s teeth. Good customer service and support.

Dental Wand is a great alternative to brushing your cat’s teeth for those who got ex-feral cats or rescue cats that are difficult to hold and brush their teeth with a toothbrush. It’s a cat-safe and cat-friendly dental toy that won’t hurt the relationship between you and your cat as well as you won’t lose your arm! Must try it if you’re struggling with your cat’s dental care at home!

Got this for my friends cat when looking after them and he absolutely loved it - he really engaged with it and definitely brought out his inner hunter! Also got him really comfortable with me when he's quite a nervous cat - really fun for both of us. And with the added benefit of brushing his teeth! Love it.