InternetFlorist - Your Worldwide Online Florist Reviews 

13,934
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,235 reviews, reviewers had a great experience with this company. People consistently praise the extremely straightforward online ordering process, secure payment options, and the wonderful variety of floral arrangements available for purchase. Consumers frequently mention that the flowers arrive wonderfully fresh, visually stunning, and right on schedule, making it effortless to surprise loved ones abroad. Though some customers experienced frustrating late deliveries or unexpected scheduling delays with their purchases, which unfortunately disrupted important personal celebrations. Others noted that the delivered flower arrangements occasionally looked a bit different from the online website pictures or completely missed the requested greeting notes.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous. While many reviewers praised the fast, punctual, and... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. While... See more

Order

Customers consistently note ambiguous experiences with order, highlighting a wide split in satisfaction... See more

Service

Customers report appreciation for the service, highlighting fast delivery and a simple, convenient website.... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide among consumers. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect.... See more

Company replied

Rated 4 out of 5 stars

The delivery was on time but the packaging was damaged. Also the box of chocolates was completely destroyed and one of the chocolate was missing. The flowers were beautiful. Overall experience was... See more

Rated 4 out of 5 stars

The most important thing was that the flowers were delivered on time after a straightforward ordering process. The flowers were expensive by UK standards but I have no experience of the cost of living... See more

Rated 5 out of 5 stars

I ordered Sweet Life birthday cake a while ago to be sent for relative in different country. It was Easy online order with secure payment, fast delivery, finding location, quality and taste of the cak... See more


Company details

  1. Flower Delivery
  2. Florist

Written by the company

Let http://www.Internetflorist.biz take care of your floral arrangements by occasion; including Birthday bouquets, Mother's Day flowers, Valentine's Day flowers, Newborn Baby and much more. We offer a large selection of flowers, plants, floral arrangements, and baskets at very competitive prices that will not be matched anywhere. Order online and have your flower delivery taken care of. The team at Internet Florist is committed to providing you the highest quality flowers, plants and gifts available at the fairest price possible. Every customer is very important to us and we strive to give our utmost professional attention to every single order. Our entire staff is dedicated to delivering the highest level of customer service.


Contact info

4.1

Great

TrustScore 4 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(13,934)

1,439 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service is really poor

Customer service is really poor. I ordered flowers on Sunday 21st June to be delivered 6 days after on Saturday completely dead. I shared proofs of no communication, zero attempt to contact the recipient, etc , the resolution is offer me a 10 euros compensation for a bucket that cost me 50 euros and arrived dead to the destination. Absolutely outrageous

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Wrong color

Wrong color, and no proper communication, and took too long to be delivered.. And they note was not delivered. So i did get what I paid for. It spoiled my surprise for my gf. But i appreciate that you did delivery something still thank you.

29 June 2026
Rated 1 out of 5 stars

Appalling service

Appalling service. Booked a bouquet for delivery south Spain confirmed on web as local florist in Mijas. But delivery made by a national transport company coming from a florist in northern Spain near french border. Vehicle transporting them took 2 days. Flowers arrived dead and dried. Not to mention a large expensive bouquet was only 6 dead pink roses. Company refuses refund stating delivery address was incorrect. But how is that possible when the flowers were loaded onto a truck 48 hrs before expected delivery. They knew the address was southern Spain yet refused to use a local florist. This company is a con! They should be investigated by the police

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Not delivered

Placed two orders for next day delivery, paid and had confirmation. One was not delivered at all, the other one serveral days later (without information about the delay). Don't offer deliveries if you are not able to place them.

25 June 2026
Rated 4 out of 5 stars

For me, the delivery service was on time. And this time, it arrived on time. That's all.

What I wanted this time was timely delivery, as I had written in my order. The previous delivery was terrible, not as I ordered, and it was several days late. I kept reminding them. But I still ordered because I had no other choice. And this time, the delivery was on time, and the roses I ordered were exactly what I ordered. Thank you very much for your attention.

25 June 2026
Rated 1 out of 5 stars

Late delivery, small bouqet

We paid for the largest size bouqet and for same day delivery. The flowers came multiple days later and was such a small bouqet. This is false advertising and unacceptable! I ordered the flowers as a gift and it made me look bad and cheap in front of our friends.

23 June 2026

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