InternetFlorist - Your Worldwide Online Florist Reviews 

13,951
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,235 reviews, reviewers had a great experience with this company. People consistently praise the extremely straightforward online ordering process, secure payment options, and the wonderful variety of floral arrangements available for purchase. Consumers frequently mention that the flowers arrive wonderfully fresh, visually stunning, and right on schedule, making it effortless to surprise loved ones abroad. Though some customers experienced frustrating late deliveries or unexpected scheduling delays with their purchases, which unfortunately disrupted important personal celebrations. Others noted that the delivered flower arrangements occasionally looked a bit different from the online website pictures or completely missed the requested greeting notes.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous. While many reviewers praised the fast, punctual, and... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. While... See more

Order

Customers consistently note ambiguous experiences with order, highlighting a wide split in satisfaction... See more

Service

Customers report appreciation for the service, highlighting fast delivery and a simple, convenient website.... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide among consumers. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect.... See more

Company replied

Rated 4 out of 5 stars

The delivery was on time but the packaging was damaged. Also the box of chocolates was completely destroyed and one of the chocolate was missing. The flowers were beautiful. Overall experience was... See more

Rated 4 out of 5 stars

The most important thing was that the flowers were delivered on time after a straightforward ordering process. The flowers were expensive by UK standards but I have no experience of the cost of living... See more

Rated 5 out of 5 stars

I ordered Sweet Life birthday cake a while ago to be sent for relative in different country. It was Easy online order with secure payment, fast delivery, finding location, quality and taste of the cak... See more


Company details

  1. Flower Delivery
  2. Florist

Written by the company

Let http://www.Internetflorist.biz take care of your floral arrangements by occasion; including Birthday bouquets, Mother's Day flowers, Valentine's Day flowers, Newborn Baby and much more. We offer a large selection of flowers, plants, floral arrangements, and baskets at very competitive prices that will not be matched anywhere. Order online and have your flower delivery taken care of. The team at Internet Florist is committed to providing you the highest quality flowers, plants and gifts available at the fairest price possible. Every customer is very important to us and we strive to give our utmost professional attention to every single order. Our entire staff is dedicated to delivering the highest level of customer service.


Contact info

4.1

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(13,951)

1,456 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery didn't happen as ordered

Ordered for a delivery on a specific date, in a given time slot. As the bouquet was not delivered, I was informed in the evening that delivery would be in a couple of days instead. I could cancel or accept. I replied to cancel.
Next day, the bouquet was delivered - but too late, I already had to buy something else.
I want my money back, but now they don't reply to my mails.
Don't use them!

11 May 2026
Unprompted review
Rated 3 out of 5 stars

Customer service to improve

Thank you for delivering the flowers. However, I think a receipt and delivery confirmation would be a plus. Otherwise we have no idea if and when delivered.

6 June 2026
Rated 5 out of 5 stars

Great service

Great service, they came back to me as the address aas wrong and kept on ot to deliver to the right address. Fast response and very polite. Thanks

31 May 2026
Rated 5 out of 5 stars

I will prefer you again!

The delivery was on the day I wanted.
The flowers were very beautiful and as described in the picture of the order. The price was value for money!
I am very happy!! I will prefer you again!

21 May 2026
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience.
I placed my order several days in advance to ensure that the bouquet would be delivered on a specific date, which was very important for the occasion. Unfortunately, the flowers arrived a day late, completely defeating the purpose of scheduling the delivery in advance.
To make matters worse, the bouquet arrived in poor condition and did not look fresh or well cared for. When I contacted customer service to raise my concerns, I was told that a refund was not possible, despite the delivery not being fulfilled as agreed and the product being unsatisfactory.
I chose this company because I expected reliability and quality, but neither was delivered. Based on this experience, I will certainly not be purchasing from them again, nor would I recommend them to others.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

As mentioned arrive…

Because your company make everithing very well, in time required, and with beautifull flowers. Also to arrive to the place of the adress perfectly.
Many thanks

27 May 2026
Rated 4 out of 5 stars

Delivery to my door

The experience was good because the baskets were brought right to my door.

29 May 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Vanessa,

Thank you for taking the time to share your feedback.

We are pleased to hear that you had a good experience and that the gift basket was delivered directly to your door as expected. Providing a convenient and reliable delivery service is very important to us, and we're glad we could meet your expectations.

Thank you for choosing InternetFlorist.biz. We look forward to serving you again in the future.

Kind regards,


Customer Service Team
InternetFlorist.biz

Rated 1 out of 5 stars

Unfortunately

Unfortunately, my experience was not very pleasant. The delivery was late. I chose your service because I was offered delivery on May 17th; otherwise, I wouldn't have chosen you. But you couldn't deliver on that date, leaving me with a very difficult choice: either cancel the order entirely or accept a delivery rescheduling. I was forced to accept the rescheduling. But that's not all the problems your service created. You also delivered a bouquet with fewer flowers than I ordered and paid for!

26 May 2026
Rated 3 out of 5 stars

It Was really smaller then the basic…

It Was really smaller then the basic picture.

27 May 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Edina Jakupovic,

Thank you for sharing your feedback, and please accept our sincere apologies that the bouquet delivered appeared smaller than expected.

We completely understand your disappointment, especially when the delivered arrangement does not fully match the impression from the product image. Our team has already reached out to the local florist to review your order in detail.

We have also requested additional information and, if possible, photos of the delivered bouquet so we can properly investigate what happened and ensure a fair resolution.

We truly value your feedback, as it helps us improve both our service and our partner network. We hope to have the opportunity to resolve this for you and restore your trust in our service.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

I recommend everyone to a great…

I recommend everyone to a great organization, beautiful flowers, professionalism

3 June 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Mariusz/Damian,

Thank you very much for your kind recommendation and for taking the time to share your experience.

We are delighted to hear that you were pleased with the flowers, our professionalism, and the overall service. Positive feedback like yours means a great deal to our team and motivates us to continue delivering excellent service to our customers worldwide.

We truly appreciate your trust and look forward to serving you again in the future.

Kind regards,


Customer Service Team
InternetFlorist.biz

Rated 5 out of 5 stars

Beautiful flowers delivered on time.

Beautiful flowers delivered on time.

31 May 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Ms. Silvia,

Thank you for your wonderful review!

We are delighted to hear that the flowers were delivered on time and that you were pleased with the service. Your kind feedback means a lot to us and to our local florist partner who prepared and delivered your order.

We truly appreciate your support and look forward to serving you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz

Rated 5 out of 5 stars

Thank you

Thank you. The quality of flowers, smooth communication and the actual delivery with a smile (the delivery person greeted amicably), all in all great service.

25 May 2026
Rated 5 out of 5 stars

Thankyou our friend in Germany was very…

Thankyou our friend in Germany was very happy and received her gift with no delays.

30 May 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Amelia,

Thank you for your wonderful feedback!

We are delighted to hear that your friend in Germany received her gift on time and was very happy with it. Knowing that we helped make a special occasion memorable means a lot to us.

We truly appreciate your trust in our service and look forward to assisting you again in the future.

Kind regards,

Customer Service Team
InternetFlorist.biz

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