Interflora New Zealand Reviews 

8,172
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, in pristine condition, and right on schedule for special occasions. Consumers also find the online ordering process extremely straightforward and convenient, making it very easy to select and purchase wonderful gifts from anywhere in the world. However, some people mentioned that the delivered flower arrangements occasionally did not match the vibrant colors, quantities, and styles advertised online. Others were disappointed when the received bouquets contained significantly fewer blooms than expected or when substitutions were made without prior consultation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements arrive fresh,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that flowers arrive on time, promptly, and in... See more

Order

Clients share positive opinions on order, highlighting the quick and straightforward online process that... See more

Quality

People report positive experiences with quality, noting that the blooms arrive fresh, vibrant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely one of the best companies to sort my fresh flower delivery. The blooms were perfectly arranged with a beautiful array of pastel colours and unopened buds. Delivery was prompt and as schedul... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

Company replied

Rated 5 out of 5 stars

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream. Update... after writing review got a video call and shown the arrangement of flowers and was not what I... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no... See more

Company replied


Company details

  1. Flower Delivery
  2. also in
  3. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,172)

1,044 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Did what I paid for

They did what they were paid to do

14 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks for taking the time to review us, Terry. We are glad we could help.

Rated 5 out of 5 stars

Easy site to use .

Easy site to use .. flowers were beautiful..

14 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that you found our website easy to use and that the flowers were beautiful. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

My granddaughter loved and appreciated…

My granddaughter loved and appreciated the flowers for her 16th birthday. She was happy to receive them.

13 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that your granddaughter loved and appreciated the flowers for her 16th birthday! It's wonderful that they brought her joy.

Rated 5 out of 5 stars

Beautiful product fast and efficient…

Beautiful product fast and efficient delivery.
Very responsible cost.

13 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear you found the product beautiful and that our delivery was fast and efficient. We also appreciate your kind words about the cost!

Rated 1 out of 5 stars

The flowers were nothing like the…

The flowers were nothing like the picture I ordered

13 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you for your review Trudie. I can see we sent you an email before delivery advising the florist did not have pink lily's and would need to use white. As we did not get a reply, and so not to miss the delivery date - the white ones were sent.

Rated 5 out of 5 stars

Great service

Great service, same day delivery and it was rural. Also flowerd were beautiful

13 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear about your positive experience with our service, especially the same-day delivery to a rural area. We're also delighted that you found the flowers beautiful!

Rated 5 out of 5 stars

Such great service

Such great service! it was easy to find my way around the website, find the perfect floral arrangement and place my order. The lovely flowers were delivered within a couple of hours from one island to the top of the other island. The bouquet is lovely and family were very happy to display them. Thank you!

12 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that you had such a positive experience with our website and found the perfect floral arrangement! It's wonderful to know the delivery was swift and that the beautiful bouquet brought joy to your family. Thank you for your kind words!

Rated 5 out of 5 stars

I really appreciated the wonderful…

I really appreciated the wonderful service and wouldn’t hesitate to recommend her. Thank you so much, 🙏😊

4 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so pleased to hear that you had such a wonderful experience with our service! It means a lot to us that you would recommend us. Thank you for your kind words!

Rated 5 out of 5 stars
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that you found our service easy to use and that your order was delivered quickly! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Easy to order and delivered that day

Easy to order and delivered that day. Recipient said they were beautiful.

11 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear that ordering was easy and that we could deliver on the same day! It's wonderful to know the recipient found the flowers beautiful. Thank you for your positive feedback.

Rated 5 out of 5 stars

Speedy delivery

Very speedy same day delivery

11 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so happy to hear that you had a very speedy same-day delivery experience! We appreciate you sharing your positive feedback with us.

Rated 5 out of 5 stars

Excellent flowers delivered perfectly

It is extremely easy to order and the product was great and delivered at exactly the right time. Certainly as good as the sales photo. Given how the news has been talking about flower deliveries I’m very glad I stuck with Interflora

9 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so pleased to hear that your ordering experience was extremely easy and that the product exceeded your expectations, arriving exactly on time. It's wonderful to know that the flowers were as good as the sales photo. Thank you for choosing us!

Rated 5 out of 5 stars

Well presented flowers will send again

Well presented flowers will send again

9 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that you found our flowers well presented. Thank you for your positive feedback and for letting us know you'll be sending them again!

Rated 5 out of 5 stars

My order was taken promptly and…

My order was taken promptly and delivered on the day. Much appreciated.

7 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear that your order was processed promptly and delivered on time. Thank you for your kind words and positive feedback!

Rated 4 out of 5 stars

On line ordering was easy

On line ordering was easy. Flowers were delivered promptly and recipient thought they were beautiful.
Thank you

4 August 2026
Unprompted review
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear that your online ordering experience was easy and that the flowers were delivered promptly. It's wonderful that the recipient loved them!

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