Interflora New Zealand Reviews 

8,172
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, in pristine condition, and right on schedule for special occasions. Consumers also find the online ordering process extremely straightforward and convenient, making it very easy to select and purchase wonderful gifts from anywhere in the world. However, some people mentioned that the delivered flower arrangements occasionally did not match the vibrant colors, quantities, and styles advertised online. Others were disappointed when the received bouquets contained significantly fewer blooms than expected or when substitutions were made without prior consultation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements arrive fresh,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that flowers arrive on time, promptly, and in... See more

Order

Clients share positive opinions on order, highlighting the quick and straightforward online process that... See more

Quality

People report positive experiences with quality, noting that the blooms arrive fresh, vibrant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely one of the best companies to sort my fresh flower delivery. The blooms were perfectly arranged with a beautiful array of pastel colours and unopened buds. Delivery was prompt and as schedul... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

Company replied

Rated 5 out of 5 stars

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream. Update... after writing review got a video call and shown the arrangement of flowers and was not what I... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no... See more

Company replied


Company details

  1. Flower Delivery
  2. also in
  3. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,172)

1,044 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole process from the time the…

The whole process from the time the order was placed to the delivery time was excellent.

8 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your entire experience, from placing the order to receiving your delivery, was excellent. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Easy to select a great bunch for my…

Easy to select a great bunch for my friend and delivered with no issues. I always use interflora and it never fails me

8 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that it was easy to select a beautiful bunch for your friend and that it was delivered without any issues. Thank you for your continued trust in us!

Rated 1 out of 5 stars

The bunch that arrived looked barely…

The bunch that arrived looked barely like the bunch I had selected. I recognise flowers are seasonal but I was disappointed and would not order from here again.

8 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Robert, please send us a photo so we can look into this for you. Send to orders@interflora.co.nz

Rated 4 out of 5 stars

Flowers were great but delivery was…

Flowers were great but delivery was very late in the day.

7 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hi John, we have the delivery time as just after 2pm. Perhaps the courier got held up. We do apologise for this. We are pleased the flowers were great.

Rated 5 out of 5 stars

I ordered some flowers for my daughter…

I ordered some flowers for my daughter who lives in Amsterdam, they were delivered on her birthday, and she was very happy to get them. Thank you Interflora for making this very easy to do.

5 August 2026
Unprompted review
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that your daughter in Amsterdam loved her birthday flowers! It's wonderful to know we could make the process easy for you. Thank you for sharing your positive experience.

Rated 1 out of 5 stars

Lack luster, disappointing flowers

I ordered flowers online to send to my in laws. The flowers were very disappointing. The difference between the picture online and what was sent is very noticeable. The picture had a variety of different flowers with lots of lovely vibrant colors. What I received was dull two colours. The flowers look like the scraps that are left at the end of a shift.

5 August 2026
Unprompted review
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Jill, we are sorry to hear that. Please send a photo to orders@interflora.co.nz

Rated 5 out of 5 stars

Well delivered

Well delivered, under filthy weather conditions I might add,

4 August 2026
Unprompted review
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so glad to hear that your delivery arrived well, even with the challenging weather conditions. We appreciate your kind words!

Rated 5 out of 5 stars

Flowers were delivered on time and as…

Flowers were delivered on time and as pictured.

5 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the flowers were delivered on time and looked just as pictured! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Interflora NZ always exceeded my…

Interflora NZ always exceeded my expectations ever since I started using them in 2020.Product quality and size has always been consistent with what’s online.

14 February 2026
Unprompted review
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that we've consistently exceeded your expectations since 2020! We truly appreciate your kind words about our product quality and consistency. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great communication

Great communication, not sure what the arrangement ended up looking like but recipient was very pleased. Delivered in a timely manner also. Would use again.

4 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the recipient was pleased with their arrangement and that our timely delivery met your expectations. Your positive feedback is truly appreciated, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Easy to order online and delivered…

Easy to order online and delivered within 3 hours.
Great service, thanks

4 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad you found our online ordering process easy and that your delivery arrived so quickly! Thank you for your kind words about our service.

Rated 5 out of 5 stars

Good communication when they could not…

Good communication when they could not do the same day delivery as I ordered too late, but delivered as promised the next day. Great arrangement of flowers too.

3 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad we could communicate effectively about your delivery and fulfill your order the next day as promised. It's wonderful to hear you loved the flower arrangement too! Thank you for your positive feedback.

Rated 5 out of 5 stars

Easy to use and the recipient was…

Easy to use and the recipient was delighted with the product.

1 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that our product was easy to use and brought delight to the recipient! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Beautiful presentation of what I…

Beautiful presentation of what I requested

2 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so happy to hear that you loved the presentation of your request! Thank you for sharing your positive feedback with us.

Rated 2 out of 5 stars

Did not deliver on my daughters birthday the day I was promised…

Not happy that I was emailed after lunchtime the day of the delivery to say there were no tulips and then my daughter did not get her delivery on the day of her birthday - very embarrassing, as I asked her how her present was and, of course, she was like What present. I was not given an alternative; just do you want to cancel or we will deliver tomorrow - because of the later email I had no time to organise anything else. Really poor service. I am now disappointed with your response. You did not email until 1.13 pm in the afternoona nd responded at 3 - your florist would have known in the morning they did not have the flowers, so why did it take until the afternoon to get back to me? You have made this look like it was my mistake again. Poor, poor service and not a great response when you are putting it on the customer for what could have been sorted out earlier in the day. Some people also work and cannot respond immediately, so the earlier we get notice, the better. Contacting me in the afternoon of the due date is not satisfactory.

31 July 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are sorry for the embarrassment you felt. We had emailed you to let you know the florist had no tulips until the next day and we did not get a reply from you until it was too late so they were sent, as we believed it was better than her receiving nothing. Sometimes a GMail account email goes to your junk or spam folder so that maybe where the problem was.

Rated 4 out of 5 stars

I really wanted the flowers delivered…

I really wanted the flowers delivered on the Saturday. And when I purchased and put in the date for Saturday it accepted. Then the next day I got a message to say couldn't deliver Saturday cos its rural. Had to be friday. Thats ok. Understand but you need to put that in while doung purchase do yo no then. Not after. Other wise perfect thankyou

2 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Unfortunately the NZ postcodes can cover quite a significant distance and therefore our website lets you order for that postcode for Saturday or same day delivery.

Rated 5 out of 5 stars

Easy to order

Easy to order, pictures of flowers and price range helped to choose.
My friend's pleasure at receiving them was pleasing.

1 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that you found the ordering process straightforward and that the images and pricing helped with your selection. It's wonderful to know your friend was delighted with their flowers!

Rated 5 out of 5 stars

My daughter said the bouquet was…

My daughter said the bouquet was gorgeous and was a nice surprise to end her week. Thank you! ❤️

1 August 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear your daughter loved the bouquet and it brought a lovely end to her week! Thank you for sharing your kind feedback.

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