Friendly helpful teams who go out of their way to support customers. The new mobile portal already has lots of information and options to manage mobiles and view support tickets without having to call... See more
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See what reviewers are saying
We have been working with Intercity for three months or so, with them taking over our billing initially then porting us over to Vodafone at a later point. This process has begun over the last couple o... See more
The professional yet friendly "nothing is too much" approach is a refreshing and valued one in my book. Every team member I've engaged with at Intercity has the same positive ethos, with clear communi... See more
Intercity have provided our mobile communications for over 15 years and we are delighted to work with them. The customer service in invariably swift and conclusive. The sales team have kept the tariff... See more
Company details
Written by the company
At Intercity, we help businesses Do More with technology. With over 40 years in technology, we’re the award-winning managed service provider delivering expertise in cloud, cybersecurity, managed IT, and communications. Running a business is challenging, your tech shouldn’t be. We expand your IT capabilities and give you a safe pair of hands, whenever and wherever you need us. Whether it’s doing something better, faster, or completely new, we use tech to unlock real benefits for your business. Backed by leading accreditations, an elite Microsoft Solutions Partner status and MISA (Microsoft Intelligent Security Association) membership, we're trusted by SMEs, enterprises, and public sector organisations across the UK. With our "world class" score for NPS (Net Promoter Score), and recognised by Best Companies as 'Outstanding', we combine technical excellence with a people-first culture.
Contact info
101-114 Holloway Head , B1 1QP, Birmingham, United Kingdom
- 0330 332 7933
- info@intercity.technology
- intercity.technology
Exceptional Internet Service
We've been thoroughly impressed with the internet service from Intercity Technology. From day one, the experience has been seamless fast, stable, and consistently reliable.
What really makes Intercity stand out is their exceptional team, especially Jonathan and Archie. Their friendly support and genuine dedication to resolving any issues swiftly is a breath of fresh air.
If you're searching for high-speed internet backed by a team that truly cares, look no further than Intercity Technology. We highly recommend them!
New Customer Experience
We have been working with Intercity for three months or so, with them taking over our billing initially then porting us over to Vodafone at a later point. This process has begun over the last couple of weeks, and our experience has been great so far. Intercity have provided resource on site to support with number porting and device replacements, as well as providing expertise around how we can improve our device enrollment for better colleague experience. A great start to our relationship and I would highly recommend Intercity to anyone looking to change their mobile partner.
Trustworthy
Intercity really do put their customers first - a very trustworthy company!
Fantastic Company
From top to bottom, a fantastic company to work with! Always pushing the boundaries and finding new innovative solutions for their customers and colleagues. Bravo Intercity!
Intercity lives and breathes their…
Intercity lives and breathes their company values which is reflected in their customer service. Staff are willing to assist and go the extra mile with every interaction.
Intercity have provided our mobile…
Intercity have provided our mobile communications for over 15 years and we are delighted to work with them. The customer service in invariably swift and conclusive. The sales team have kept the tariffs competitive and offered us interesting additional services. Its also good to support a local business.
Excellent Customer Service
Intercity go above and beyond to provide excellent customer service and make you feel valued as a customer. The staff are polite and friendly and a pleasure to engage with.
Helpful teams and improved portal
Friendly helpful teams who go out of their way to support customers. The new mobile portal already has lots of information and options to manage mobiles and view support tickets without having to call or email, and the live chat option makes it much easier to speak to customer services when needed.
Shared collaboration
I have been part of Intercity for almost 18 months. I love the collaboration between my new colleagues to give our new and existing customers the best experience with more shared capability
Excellent Service
Service above and beyond to support their customers. A company that truly cares!
Fantastic service
Fantastic service from a business that really does care about its customers! Highly recommend
We've worked with intercity since…
We've worked with intercity since launching our business in 2023. The recent improvements to contacting service desk have been great and we always get a timely, comprehensive response to our requests. Highly recommend.
An excellent technology company with a…
An excellent technology company with a very impressive out of hrs support
Caring service and friendly team
Always happy to help and go the extra mile. Clearly a company with a strong people-first ethos and great pride in what they do.
Highly Recommend
We have used Intercity since the inception of our small business. Comprehensive product/service offering coupled with excellent customer service delivered by a knowledgeable and friendly team.
Highly recommend.
A great company to partner with
A great company to partner with. Excellent positive people culture with a fantastic attitude towards customers
A great company with truly great…
A great company with truly great people! As an employee I highly recommend Intercity.
Great Customer Service
We have had nothing more that a great experience with Intercity Technology. Their customer care is second to none, everyone I have had the pleasure of dealing with have been professional, friendly, and always come across as having a genuine willingness to help.
Any issues or queries are resolved efficiently and quickly. It’s clear that their teams are knowledgeable and committed to providing the best service possible.
Overall, Intercity Technology sets the standard for customer service and reliability. Highly recommended!
Highly recommended
The professional yet friendly "nothing is too much" approach is a refreshing and valued one in my book. Every team member I've engaged with at Intercity has the same positive ethos, with clear communication and next steps. Couldn't recommend them enough
Great company with a real focus on…
Great company with a real focus on cyber security - would highly recommend.
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