Intercity Technology Reviews 53

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great place, good people, can see why I’ve been referred to do business with intercity, and even better to have worked with Olly and Jerome!

Company replied

Rated 5 out of 5 stars

Intercity have a fantastic team of highly motivated people who work well together. They are responsive to your needs and care about your business and give excellent support. They are an enthusiastic... See more

Company replied

Rated 5 out of 5 stars

All the guys at Intercity are lovely and a pleasure to work with. Special shout out to Rich and Tim who always provide a top service!

Company replied

Rated 5 out of 5 stars

Excellent company to do business with. We partner with them for cyber security and the friendliness and authenticity of the staff are first rate.

Company replied

Company details

  1. Business Services

Written by the company

At Intercity, we help businesses Do More with technology. With over 40 years in technology, we’re the award-winning managed service provider delivering expertise in cloud, cybersecurity, managed IT, and communications. Running a business is challenging, your tech shouldn’t be. We expand your IT capabilities and give you a safe pair of hands, whenever and wherever you need us. Whether it’s doing something better, faster, or completely new, we use tech to unlock real benefits for your business. Backed by leading accreditations, an elite Microsoft Solutions Partner status and MISA (Microsoft Intelligent Security Association) membership, we're trusted by SMEs, enterprises, and public sector organisations across the UK. With our "world class" score for NPS (Net Promoter Score), and recognised by Best Companies as 'Outstanding', we combine technical excellence with a people-first culture.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 5 out of 5 stars

Intercity is built on an exceptional…

Intercity is built on an exceptional group of people whose expertise, professionalism, and dedication set a benchmark for the industry. What stands out most is not only the depth of talent across the organisation, but also the strong ethos and ethical principles that guide every decision and action.

The leadership team leads from the front, demonstrating integrity, accountability, and a genuine commitment to excellence. Their example fosters a culture of trust, collaboration, and continuous learning, empowering others to perform at their best.

Like a highly skilled and finely tuned team, Intercity operates with precision, purpose, and shared values. It is a privilege to work alongside such talented professionals and to learn from leaders who consistently raise the standard for the industry.

Thank you for your unwavering commitment to excellence, your strong ethical foundation, and for continuing to lead the way as true industry leaders.

17 June 2026
Unprompted review
Intercity Technology logo

Reply from Intercity Technology

Thank you, Graham, for your thoughtful feedback. We’re delighted to hear that our team’s professionalism, expertise and values have made such a positive impression, and we truly appreciate your feedback.

Kind regards,
Corina
Service Assurance | Intercity

Rated 5 out of 5 stars

Intercity have a fantastic team of…

Intercity have a fantastic team of highly motivated people who work well together. They are responsive to your needs and care about your business and give excellent support. They are an enthusiastic and energetic and would recommend them

17 June 2026
Unprompted review
Intercity Technology logo

Reply from Intercity Technology

Thank you, Ian, for your kind feedback. We’re delighted to hear how positively you view the team and the support provided – your recommendation is greatly appreciated.

Warm regards,
Corina
Service Assurance | Intercity

Rated 5 out of 5 stars

Excellent company to do business with

Excellent company to do business with. We partner with them for cyber security and the friendliness and authenticity of the staff are first rate.

17 June 2026
Unprompted review
Intercity Technology logo

Reply from Intercity Technology

Thank you, Teddy, for your valued feedback. We’re pleased to hear you enjoy working with us, and that the team’s friendliness and professionalism have made a strong impression.

Kind regards,
Corina
Service Assurance | Intercity

Rated 5 out of 5 stars

All the guys at Intercity are lovely…

All the guys at Intercity are lovely and a pleasure to work with. Special shout out to Rich and Tim who always provide a top service!

17 June 2026
Unprompted review
Intercity Technology logo

Reply from Intercity Technology

Thank you, Simon, for your kind comments. We’re glad to hear you’ve had such a positive experience working with the team, and we’ll be sure to pass on your recognition to Rich and Tim.

Warm regards,
Corina
Service Assurance | Intercity

Rated 5 out of 5 stars

Fantastic and supportive business.

17 June 2026
Unprompted review
Intercity Technology logo

Reply from Intercity Technology

Thank you, Matt, for your kind feedback. We’re delighted to hear you’ve had a positive experience with our team.

Kind regards,
Corina
Service Assurance | Intercity

Rated 5 out of 5 stars

Great place

Great place, good people, can see why I’ve been referred to do business with intercity, and even better to have worked with Olly and Jerome!

17 June 2026
Unprompted review
Intercity Technology logo

Reply from Intercity Technology

Thank you, Chris, for your thoughtful review. It’s great to hear your feedback, and we’re pleased Olly and Jerome made such a strong impression – we’ll be sure to share it with them.

Warm regards,
Corina
Service Assurance | Intercity

Rated 5 out of 5 stars

Intercity are a fantastic team- highly…

Intercity are a fantastic team- highly collaborative, innovative and great to deal with. They are client focussed and always striving to improve and adapt.

17 June 2026
Unprompted review
Intercity Technology logo

Reply from Intercity Technology

Thank you, Andrew, for your positive feedback. We’re pleased to hear the team’s collaborative and customer-focused approach has made a difference, and we truly appreciate you taking the time to provide us feedback.

Kind regards,
Corina
Service Assurance | Intercity

Rated 5 out of 5 stars

Brilliant

very helpful, staff are nice and give excellent feedback when facing issues. front desk man also very easy to talk too

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Internet Service

We've been thoroughly impressed with the internet service from Intercity Technology. From day one, the experience has been seamless fast, stable, and consistently reliable.
What really makes Intercity stand out is their exceptional team, especially Jonathan and Archie. Their friendly support and genuine dedication to resolving any issues swiftly is a breath of fresh air.
If you're searching for high-speed internet backed by a team that truly cares, look no further than Intercity Technology. We highly recommend them!

1 September 2025
Rated 5 out of 5 stars

New Customer Experience

We have been working with Intercity for three months or so, with them taking over our billing initially then porting us over to Vodafone at a later point. This process has begun over the last couple of weeks, and our experience has been great so far. Intercity have provided resource on site to support with number porting and device replacements, as well as providing expertise around how we can improve our device enrollment for better colleague experience. A great start to our relationship and I would highly recommend Intercity to anyone looking to change their mobile partner.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

From top to bottom, a fantastic company to work with! Always pushing the boundaries and finding new innovative solutions for their customers and colleagues. Bravo Intercity!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Intercity have provided our mobile…

Intercity have provided our mobile communications for over 15 years and we are delighted to work with them. The customer service in invariably swift and conclusive. The sales team have kept the tariffs competitive and offered us interesting additional services. Its also good to support a local business.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Intercity go above and beyond to provide excellent customer service and make you feel valued as a customer. The staff are polite and friendly and a pleasure to engage with.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Helpful teams and improved portal

Friendly helpful teams who go out of their way to support customers. The new mobile portal already has lots of information and options to manage mobiles and view support tickets without having to call or email, and the live chat option makes it much easier to speak to customer services when needed.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Shared collaboration

I have been part of Intercity for almost 18 months. I love the collaboration between my new colleagues to give our new and existing customers the best experience with more shared capability

9 October 2025
Unprompted review

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