Instasmile Reviews 

8,427
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,455 reviews, reviewers had a great experience with this company. People frequently praise the straightforward process, noting that every step is easy to follow and that helpful communication makes them feel completely at ease from start to finish. Many consumers are truly delighted with their new smiles, emphasizing that the custom veneers look wonderfully natural, feel very comfortable, and significantly boost their daily confidence. However, some customers also noted that certain products did not fit properly, mentioning issues like tight spaces or incorrect impressions that caused unexpected discomfort during daily use. A few reviewers additionally experienced severe difficulties reaching support teams on the phone when trying to resolve these problems or request replacements.

What people talk about most

Product

Consumers find product to bring satisfaction and delight, often expressing happiness with their new smile,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers reporting delight in their natural look and... See more

User experience

People report positive experiences with user experience, highlighting how comfortable the product is and how... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process is smooth, quick, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as some people experience prompt support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish I bought these for my husband due to a missing front tooth and hated his denture it was making him sick could eat with it in He now looks better he doesn’t... See more

Company replied

Rated 5 out of 5 stars

From first contact via Facebook ad, every step of the process has been very comprehensive and easy to follow. Any concerns or questions have been quickly addressed and answered. I did question in m... See more

Company replied

Rated 5 out of 5 stars

My package delivery company wasn't good & 1 of your employees called Becky has made my experience alot better so a big thank you to her as she's been amazing & sorted everything out without any probl... See more

Company replied

Rated 5 out of 5 stars

I could not fault this service in any way. Rare to find this level of service these days. From day one they were "on the ball" with communication, delivery, guidance and then timely delivery of a seri... See more

Company replied


Company details

  1. Dental Laboratory
  2. also in
  3. Beauty Product Supplier
  4. Cosmetic Products Manufacturer
  5. Health and Beauty Shop
  6. Wellness Center

About Instasmile

Written by the company

instasmile is proud to be a market leader in smile transformations, offering both clip-on veneers and clear aligners.

Our product range provides an affordable, non-invasive solution to many dental concerns. Instasmile Clip-On Veneers are trusted by dentists in the USA and UK, crafted using only FDA-approved materials. They’ve also been scientifically tested by a leading university for durability and stain resistance. Our new dental material means all of our products are now much more longer lasting.

For those looking to straighten their smile, Instasmile Aligners offer a discreet, comfortable, and effective way to achieve beautifully aligned teeth—without the need for in-office visits.

All orders include our patented reusable at-home impression system, making the process simple and convenient. No need to buy extra materials you can simply re-mould the material taking all the stress of the impression away.

Our dedicated team of smile consultants, based in both the US and UK, is here to support you every step of the way.

We also offer flexible payment options, allowing you to spread the cost with no hidden fees—shipping and taxes are included.

We look forward to helping you transform your smile and boost your confidence in just a matter of weeks!

Your instasmile Team

MARKET LEADERS in clip-on veneers

Written by the company

We believe everyone should have the confidence to smile.
instasmile offers both clip-on veneers and clear aligners, providing affordable and convenient solutions for a confident smile. Our patented clip-on veneers are ideal for missing, chipped, crooked, or discolored teeth—offering a modern alternative to dentures and expensive dental treatments. Plus, you can even eat and drink while wearing them! For those looking to straighten their teeth, our clear aligners provide a discreet and effective way to achieve a beautifully aligned smile without the need for in-office visits.

Instasmiles' Satisfaction Guarantee

Your satisfaction is important to us

Your satisfaction is important to us
We know investing in your smile can be a little daunting. As the market leader with over 10 years experience and a patented design, you are guaranteed a quality product from us.

All instasmile clip-on veneers are tested by a leading university for maximum stain resistance and durability, and we're also recommended by a leading cosmetic dentist.

We are not to be confused with some of the one size fits all products out there. All instasmile products are truly custom-made to your unique dental profile.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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4.1

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(8,427)

1,448 reviews in the last 12 months

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Rated 5 out of 5 stars

Good communication

Good communication, delivered within the time frame and great product.

11 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you for your lovely feedback! 😊 We’re so pleased to hear you were happy with our communication, delivery time and product. Your support means a lot to us, and we hope you continue to love your new smile!

Rated 5 out of 5 stars

Got my set last week,really happy with…

Got my set last week,really happy with them ,fitted well and the whole process was very easy to go through and it only took about 4 weeks from start to finish ,would highly recommend .

6 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your fantastic review! 😁 We’re delighted to hear you’re happy with your new instasmile and that they fit well. It’s great to know you found the whole process easy and straightforward from start to finish. Thank you for your recommendation and for choosing instasmile!

Rated 1 out of 5 stars

Terrible customer service

I tried to ring but couldn't get through, so I emailed within four hours of ordering to say I had changed my mind as i was unable to provide the photos they needed and wished to cancel. They didn't reply for 36 hours; when they did, they said I would have to pay £35 for the mould they had already dispatched. 24 hours later, I received an email to say they had dispatched my mould, so clearly they hadn't dispatched it when I asked to cancel. Customer service is terrible, it takes too long for them to reply, and I tried ringing but couldn't get through.

9 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the response times and your initial experience.

We have since been in direct contact with you and are pleased that we’ve been able to work towards a positive resolution. We appreciate you giving us the opportunity to address your concerns, and we look forward to supporting you as your order progresses.

Rated 5 out of 5 stars

Very happy with these veneers

Very happy with these veneers. I lost my first set after only 3 weeks and the team replaced them within 2 weeks with no quibble.
They've made such a difference, everyone I talk to look straight down at my teeth.
They take a week or 2 to bed in, but after that you don't notice them. 10/10

9 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your fantastic review! 😁 We’re delighted to hear how happy you are with your veneers and the difference they’ve made to your confidence. We’re also glad our team could get your replacement set sorted quickly and smoothly. It’s wonderful to hear you’re loving your new smile! Thank you for the 10/10 rating and for choosing instasmile!

Rated 5 out of 5 stars

I absolutely love my instasmile!!

I absolutely love my instasmile!!! It’s given me confidence in my smile again!! I had a little trouble with shipping but once I contacted instasmile about the issue they quickly corrected it and got my order to me fast!

9 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your lovely review! We’re absolutely thrilled to hear how much you love your instasmile and that it’s helped bring your confidence back!

Rated 5 out of 5 stars

So easy and quick

So easy and quick! I was sceptical at first, but once I tried them on I instantly felt my confidence coming back.
The whole process and instructions couldn’t be simpler, I’m now considering getting the bottom set done! 😀

1 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your lovely review! We’re delighted to hear how easy the process was and that you’re already feeling your confidence come back. That’s exactly what we love to hear! We’d be more than happy to help you with your bottom set whenever you’re ready.

Rated 5 out of 5 stars

Mind blowingly good

When I first saw clip ins I got so excited to fix my smile but I didn't know where to start, so I asked AI to tell me who had the best reviews so I could compare them. Instasmile was the top result with the most positive reviews. When I was looking I wanted to find something that will work and last.

In my spare time I train and compete in Mixed Martial Arts. With my teeth being so small and not very good shape finding a gum guard was near enough impossible. I found one brand that fits well and is good quality so I stick with them. So having gone through a struggle with gumshields I gave instasmile a shot figuring what have I got to lose.

I go on click what I want and go to checkout, then I notice a 3 year warranty included which made me feel safe at the start of the process. Then I see the full price and I'm thinking to myself it's way too good to be true at that price. So I paid and felt actually quite happy with my decision.

I get my email about taking photos of my teeth and gums. I take photos expecting to get back not approved and told nothing can be done. My photos get approved and I'm over the moon. Next my impression kit comes. I wait for a day off and carefully follow the video. Being autistic I was worried at first having misfitted gumshields by mistake I kept worrying I was going to mess it up.

It was actually super easy but still I worried I would have to remould.

Time goes by and I get the email saying they are in production. I am so nervous they don't fit. I get the email they are on the way to my home, then they arrive. I am so excited. I look at them, they look amazing, I'm so excited. I put both sets I take out my camera and smile for the first time in years and I'm blown away. I cannot believe its so snug on my straight teeth. I call my dad, post the photo and everyone says how good my teeth look. Some people even message me I look great and they've never seen me smile. Some people even asked where I got them so obviously I told them right away.

I take them out to eat, brush my teeth pop them back in, super easy. They do take adjusting too I have taken to mines super quick and love them.

I genuinely never thought I smile or do anything with my mouth again unless I got something done that may impact my contact sports, this has been such a relief and when I need a new pair I will be ordering again. I may even order different shades just to swap them out.

This is a great product and the team kept me well and truly informed via email. The process was actually quite short and totally worth it.

I am very critical in reviews I post online and rarely go in depth but this product is highly affordable and could change lives.

6 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for taking the time to share such a detailed and heartfelt review!

We’re absolutely delighted to hear how happy you are with your instasmile clip-ins and that they’ve helped you feel confident enough to smile again. Knowing that you’ve been able to share your smile with your family, friends and others means so much to us.

It’s also fantastic to hear how comfortable you feel wearing your clip-ins and how quickly you’ve adjusted to them. Your kind words about our team and the communication you received throughout the process are greatly appreciated.

Thank you for trusting instasmile and for recommending us to others. We’re honoured to have played a part in helping you rediscover your smile, and we look forward to welcoming you back whenever you’re ready for your next pair! 😊

Rated 1 out of 5 stars

I spent a long time considering if I…

I spent a long time considering if I should go through with this so it wasn’t a knee jerk purchase, after reading the reviews I finally bit the bullet and went for it. PLEASE do not buy these they are like joke teeth, they are uncomfortable, don’t fit over my own teeth and they are very noticeable that they are not your own teeth, trying to find customer support to try and return is like hunting for a pot of golf….. impossible . I’m now £349 out of pocket with teeth that look like they’ve come from shergar DONT BUY THEM ABSOLUTELY HORRIFIC

If I bought an item at £349 and returned it due to not being happy I doubt I would be expected to over explain why I wasn’t happy, they are far too uncomfortable to even attempt to put in to send a video , they are actually able to pull out my own teeth so no I won’t be sending videos as the teeth probably wouldnt fit into the screen as they are that big, they don’t cover gaps as promised so they will be returned but I will not be recommending instasmile to anyone

8 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

We’re sorry to hear that you’re disappointed with your new smile and are experiencing fit concerns.

We can confirm that our team responded to your email on 9 October, requesting photos and video evidence so we can assess the concerns raised and determine how best to help. For your convenience, we have resent these instructions on 12 October. If you cannot locate the original email, please check your spam or junk folder.

Please follow the instructions provided and submit the requested evidence within 7 days to ensure your concerns can be reviewed within the applicable warranty timeframe.

If you have any trouble locating the emails or need further assistance, you can also complete the Contact Us form directly on our website, and our team will be happy to help.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
I bought these for my husband due to a missing front tooth and hated his denture it was making him sick could eat with it in
He now looks better he doesn’t feel embarrassed or self conscious any more
he can eat no rubbing his gums or feeling sick

8 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your lovely review! We’re delighted to hear that your husband is feeling more confident and comfortable with his new smile. It’s wonderful to know that he can enjoy eating without the discomfort he experienced before. Your kind words mean a lot to us, and we’re so pleased we could help make such a positive difference to his confidence and everyday life! 😊

Rated 5 out of 5 stars

Will highly recommend Instasmile

From initial order to receiving my order, the whole process was very smooth. Received support via email and telephone contact, written instructions were clear and easy to follow, along explanatory videos.
Very pleased with my instasmile veneers.

8 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your wonderful review! We’re delighted to hear that you found the whole process smooth and straightforward, and that our team was able to support you throughout. It’s great to know that you found the instructions and videos helpful. We’re thrilled that you’re so pleased with your instasmile veneers and really appreciate you taking the time to share your experience! 😊

Rated 5 out of 5 stars

These veneers have given me alot more…

These veneers have given me alot more confidence. Had a problem with yhe bottom vaneer. It will be changed with no hassle and cost to me

8 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you for sharing your experience with us! We’re so pleased to hear that your veneers have given you a boost in confidence. We’re sorry to hear about the issue with your bottom veneer, but we’re glad we could resolve this for you quickly and hassle-free. Your satisfaction is very important to us, and we appreciate your feedback! 😊

Rated 5 out of 5 stars

Great service throughout

Great service throughout . Easy to follow instructions and final product has given me the confidence to smile again .

2 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your lovely review! We’re delighted to hear that you were happy with the service and found the instructions easy to follow. It’s wonderful to know that the final result has given you the confidence to smile again. Your kind words mean a lot to us! 😊

Rated 1 out of 5 stars

Brand-New Veneers Broke Twice – Their Solution? Pay for Another Set!

⭐ **1 Star – Extremely Disappointing Quality and Customer Service**

**BUYERS BEWARE – My Experience with Instasmile**

I purchased Instasmile clip-on veneers for a wedding in New Zealand. After waiting for them to arrive, I was initially very happy with how they looked. Unfortunately, that excitement was short-lived.

My veneers arrived on **9 September 2026**, and I reported a fitting problem that very same day. The upper veneer was pressing into and cutting my gums.

Instasmile acknowledged my complaint and requested further video evidence within seven days.

Unfortunately, I travelled overseas and accidentally left my phone in Australia, leaving me unable to access my emails due to two-factor authentication.

While overseas, my upper veneer **snapped in two separate places during normal/light use**. The first break occurred while eating something light, and another section broke a few days later.

Despite providing photographs, explaining the circumstances and offering to return the broken pieces for inspection, Instasmile refused to assess my warranty claim because I missed their seven-day evidence deadline.

Their solution? **Purchase another set and pay for new impressions!**

I find this extremely disappointing, particularly as I reported the original issue immediately after delivery.

In my experience:
- The product caused discomfort and irritated my gums.
- The upper veneer broke during light use.
- The company refused to reconsider my circumstances.
- I was left with an unusable product and no replacement.

I understand companies have policies, but I expected better quality and customer support.

**I personally would not purchase from Instasmile again.**

I encourage anyone considering these veneers to carefully research the product, warranty conditions and customer experiences before spending their money.

I will now be exploring other providers.

**My rating: 1/5 stars.**

9 September 2026
Unprompted review
Instasmile logo

Reply from Instasmile

We’re sorry to hear that you remain disappointed with the outcome.

We have reviewed the history of your case and can confirm that you reported a fit concern on the day your Instasmile was delivered. Our team responded by requesting the photos and video evidence needed to properly assess the concern, with the requested information required within the applicable warranty timeframe.

Unfortunately, the requested evidence was not received until 25 days later, after you had continued to wear the product. During this time, you have advised that the product subsequently broke, which means we are no longer able to properly assess the original fit concern you reported or determine whether it was related to the later damage.

While we appreciate the circumstances you have explained, the required evidence was not provided within the applicable timeframe and the product was continued to be worn despite the reported fit concern. As a result, we are unable to complete a warranty assessment or offer a replacement under the Manufacturer’s Warranty.

We appreciate that this is not the outcome you were hoping for, but our decision has been made in line with the applicable Warranty Policy and is applied consistently to ensure claims can be properly assessed.

Rated 1 out of 5 stars

Cancelled my order right away and they…

Cancelled my order right away and they still kept 165.00 of my money. What a rip off and buyer beware.

6 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

We’re sorry to hear that you’re disappointed with the outcome.

We’d just like to clarify that the order was not cancelled within the applicable cooling-off period. Our Terms and Conditions clearly outline the fees that apply when an order is cancelled outside of the cooling-off period.

It is a contractual fee outlined within the Terms & Conditions agreed to at the time of purchase and applies when an order is cancelled after processing and dispatch.

Once an order is placed, a number of administrative and operational steps occur. These include order processing, account setup, case allocation, payment processing fees, packaging, dispatch handling, image assessments and associated logistics costs. The administration fee is applied consistently in accordance with the agreed Terms & Conditions.

Our hygiene policy also prevents us from accepting returned impression kits once they have been dispatched. This is clearly stated prior to purchase. The inability to resell returned kits, combined with the operational costs already incurred, is the reason the administration fee applies.

We are sorry it did not work out on this occasion and wish you the best moving forward.

Rated 1 out of 5 stars

Complete rip off, don’t waste your money

I done everything I was asked to do regarding the impressions. Instasmile rejected the first impression but after redoing them they accepted them. When I received my veneers I put them in as instructed.however after an hour I could feel them rubbing on my tongue where there was a gap between my own tooth and the last veneer at the back.

I used the warranty to ask for them advice me on what to do, they asked me to send photos of the issue.. I was using my phone camera and still struggled to get a photo of the problem as it was at the back. I sent in the photos, they came back asking for more. My husband tried taking the photos directly under a light but it was still difficult to get the phone close to the problem area. Instasmile then wrote back saying they couldn’t see the problem as the photos weren’t good enough and that my warranty was now out of date. I received them on 23/09/26, I told them about the issue with them rubbing and now cutting into my gum on the 25/09/26. (I have proof of both). Instasmile took so long to look at the photos, then replied on the 5/10/26 to say the warranty was out of date… I adviced them there was a problem 2 days after I received them. They have now adviced me to “purchase” a new set. This feels like a complete rip off, £350 for a set of vaneers that I can’t wear and they won’t even advice me what to do to try and ease the rubbing until my mouth adjusts.

23 September 2026
Unprompted review
Instasmile logo

Reply from Instasmile

We’re sorry to hear that you remain disappointed with the outcome.

Your concerns and all of the evidence provided were reviewed by our team. We requested clearer supporting evidence on three separate occasions, as the images provided did not clearly show the area of concern or identify a fit issue or manufacturing defect.

As we were unable to identify or assess the reported issue from the evidence provided, we were unable to proceed with the warranty assessment. These evidence requirements are part of our Warranty Policy and are applied consistently so that concerns can be properly assessed.

We appreciate that this is not the outcome you were hoping for. As no issue could be identified, an adjustment period may be what is needed. As you have recently received your Instasmile, any cosmetic enhancement can feel and look very different initially, especially when you’re used to seeing and feeling your natural dental profile. Common temporary effects and sensations include a lisp and increased saliva, and this is perfectly normal. This usually disappears after 72 hours.

It is also normal for the veneers to feel tight to begin with. We recommend soaking your Instasmile in lukewarm water for 10–15 minutes before inserting it again, which should help it feel more comfortable.

As you ordered both top and bottom arches, we recommend starting with one arch first before introducing the second, as this often makes the adjustment easier.

With regular wear, our customers grow to love the enhanced look. The more you wear them, the sooner you will get used to wearing them.

Rated 5 out of 5 stars

Excellent cheaper alternative than a…

Excellent cheaper alternative than a trip to turkey! Would highly recommend these clip in bits of confidence!

3 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your lovely review! We’re thrilled you found our clip-in veneers to be a great alternative and that they’ve given you those extra bits of confidence! It means so much to us that you’d recommend them.

Rated 1 out of 5 stars

⭐ 1 STAR

⭐ 1 STAR — I WOULD GIVE ZERO IF I COULD

I genuinely regret spending my money with InstaSmile. This has been one of the most disappointing purchases and customer-service experiences I have ever had.

I purchased these veneers for one reason: to cosmetically improve my smile and help disguise my visible missing teeth. What I received did NOT accomplish that. My missing teeth are still visibly obvious when I smile. In my opinion, my smile does not look improved at all, which defeats the entire purpose of purchasing cosmetic veneers.

I contacted InstaSmile and provided photos clearly showing my concerns. Instead of actually addressing the fact that I was unhappy with the appearance, I received explanations about their design guidelines and was told the product supposedly provided a “cosmetic enhancement.” Apparently InstaSmile gets to decide whether MY smile has been cosmetically enhanced, even when I am the customer wearing the product and can clearly see that the problem I purchased it to disguise is still visible.

What makes this even more frustrating is the way their guarantees and warranty contributed to my confidence in making such an expensive purchase. When a company advertises reassurance to customers, I expect that reassurance to mean something when a customer is genuinely dissatisfied. Instead, when I asked for a resolution, I was told their decision was final and they would not remake or refund the product.

These were not cheap. I spent hundreds of dollars expecting a custom cosmetic product that would make me feel MORE confident smiling. Instead, I received something I don't want to wear, a problem that still isn't disguised, and a customer-service battle on top of it.

My advice to anyone considering InstaSmile: read every single condition, exception, design limitation, warranty term and refund policy before spending your money. Do not assume that because the product is custom-made or advertised as cosmetically enhancing your smile that you will necessarily be satisfied with the result.

I wish I had seen a review like this before I ordered.

For me, this was absolutely not worth the money, the disappointment, or the fight afterward.

⭐ 1/5

30 September 2026
Unprompted review
Instasmile logo

Reply from Instasmile

We’re sorry to hear that you remain disappointed with the result and that you feel the product has not achieved the cosmetic improvement you were hoping for.

Your concerns were fully reviewed by our technical team, including the photos provided. We confirmed that your Instasmile was manufactured correctly as a cosmetic enhancement, with a secure fit and no material defects, taking your individual dental profile and the suitability information provided when you ordered into account.

As explained during the suitability process, Instasmile can cover up to 12 teeth, but the exact number covered depends on your individual dental profile and the position of your natural teeth. Our designs do not extend beyond your first molar on either side. We do advise this on our smile assessment. These design limitations are in place because Instasmile is a removable cosmetic product rather than a dental appliance.

We understand that this may not have been the result you were hoping for. However, following the full review of your concerns, we have confirmed that your Instasmile was manufactured in accordance with your individual dental profile and the product specifications. We hope that with regular wear, you will become more comfortable with your Instasmile and come to love your smile.

Rated 5 out of 5 stars

Amazing best thing Iv even done wish I…

Amazing best thing Iv even done wish I don’t it much sooner the difference is unreal so easy to do with the step by step process already thinking about order more as I would never be without them feel super confident thanks to instasmile

6 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your amazing review! We’re absolutely delighted to hear how much of a difference your instasmile has made and that you’re feeling so much more confident!

Thank you for choosing instasmile and for sharing your experience with us.

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. I was kept informed of updates throughout the whole process. Very easy and clear instructions, I recommend instasmile.

1 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your fantastic review! 😊 We’re delighted to hear you had such a positive experience from start to finish and that you found the updates and instructions clear and easy to follow.

We really appreciate your recommendation.

Rated 5 out of 5 stars

I love this new smile I have it’s…

I love this new smile I have it’s wonderful I highly recommend. It took awhile with ups but I got it

2 October 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thank you so much for your lovely review! 😊 We’re absolutely delighted to hear that you’re loving your new smile and that you’d highly recommend us. We’re sorry there was a little delay with UPS, but we’re so pleased everything arrived safely and you can now enjoy your new smile!

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