I am a player from May - I reached already level 7 so I should got vip invitation at level 6 but nothing happened. I pushed that case by telegram also but always same story. Avoid that casino,... See more
Company replied
Instant Casino
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See what reviewers are saying
This casino is scum. As long as you deposit it's no problem but when you want to withdrawal the problem will begin and they asked me to send a photo from both side of my bank card to accept my withd... See more
Company replied
InstantCasino.com has rapidly turned into my favorite choice for blending sportsbook wagers with thrilling slot play. My payment was handled immediately, allowing me to jump in right away with no hold... See more
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Has anyone actually ever had their withdrawal processed quickly? Have a pending withdrawal for $1K AUD. I've had nothing but issues. Generic responses from chat. I've had no response from compl... See more
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Company details
Written by the company
At Instant Casino, speed isn’t just part of our name - it’s our DNA. We deliver lightning-fast gaming with zero delays, no distractions, and pure adrenaline. Whether you're placing a bet on a live event or spinning the reels, every moment is designed for maximum excitement and efficiency. We don’t waste time with fluff. Our platform is sharp, straightforward, and always one step ahead, ensuring you get the best odds, the fastest payouts, and seamless gameplay. Powered by cutting-edge technology, we make it effortless to sign up, deposit, and play - because the action shouldn’t wait. While we thrive on speed, we never compromise on trust. Reliable, secure, and transparent, we deliver exactly what we promise - no hidden complications, just pure, high-energy gaming at its finest. If you live for the thrill of the moment, Instant Casino is where you belong.
Contact info
Limassol Municipality , 3041, Limassol , Cyprus
- help@instantcasino.com
- instantcasino.com
I’ve can’t withdrawal any of the money
I’ve can’t withdrawal any of the money
I waited theee days for the money to withdrawal and it just went straight back to my balance, no email was sent telling me why. I’ve emailed both support and complaint gmails but no response, if instant casino gets my money out I’ll change this rating. But for now. 1 star
23 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by your withdrawal being returned to your balance without explanation and the lack of communication that followed.
We understand how upsetting it must feel to wait several days for your payout only to see it reversed with no clear reason provided. Please accept our apologies for this experience — it is not the transparency or reliability we want our players to encounter.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to carefully review your case and ensure it is escalated for a swift resolution.
We eagerly await your response.
Best regards,
Instant Casino Complaints
Hello! Withdrawal taking too long
Hello!
Again the withdrawal is taking so long, already more than 36 hours and my email hasn't been answered.
Can you help me ,please?
Kind regy,
Matiss
21 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience caused by the delay of more than 36 hours in processing your withdrawal and the lack of response to your email.
We understand how upsetting it must feel to be left waiting without clear updates, especially when it comes to your funds. Please accept our apologies for this experience — it is not the speed or transparency we want to provide to our players.
We also want to apologize for any poor communication or lack of timely responses you may have experienced from our customer support team. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. Please know that we are continuously working to improve the quality, speed, and clarity of our support to ensure a better experience for all our players.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to carefully review your case and ensure it is escalated for a swift resolution.
We eagerly await your response.
Best regards,
Instant Casino Complaints
used to be a good casino, idk anymore
Okey so the sight is alright good amount of slots and live stuff and everything worked for me after i verifed my income and that I own the cards I used and so on.
But idk if it only for me but now my withdarws are pending and not just for 24 hours but i have waited days and still no progress.
I used to get my withdraws accpted with in 24 hours but now it still not accpted and its been 3 days and everytime i write to support they se the relevent team have got in the request but due to high request of withdraws at the time withdraws are delayed, but they will fix it as soon as possible.
every single day for 3 days they said so, idk if something fishy is going on but I got the same answer for 3 days in a row now. idk something feels off
Update:
I got in contact with complaints@instantcasino and they manged to fix my problem right away and I got my money. Otherwise what happend it is a great casino with bunch of diffrent slots and live games
19 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the concern and frustration caused by the repeated delays in processing your withdrawals.
We understand how upsetting it must feel to go from receiving payouts within 24 hours to now waiting several days with no progress, especially when receiving the same response from support each time. Please accept our apologies for this experience — it is not the consistency or reassurance we want our players to encounter.
At Instant Casino, we strive to process all withdrawals as quickly as possible, but there can occasionally be delays due to high withdrawal volumes. That said, we recognize that repeated delays without clear updates are frustrating, and we will work to improve communication and speed of processing.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to carefully review your case and ensure it is escalated for a swift resolution.
We eagerly await your response.
Best regards,
Instant Casino Complaints
Reply from Instant Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Instant Casino Complaints
Reply from Instant Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Instant Casino Complaints
Payouts are on time
Payouts are on time, but i couldn't understand the mechanism. not easy to use but they are legit. recommended to those who understands tech.
4 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Instant Casino Complaints
They claim to have fast withdrawals but…
They claim to have fast withdrawals but thats fails you need to wait for days !
But overall its a ok casino. But the withdrawals are needing some work for real... promoting on the website to have instant withdraws but its far off that.
Might change it to 5 stars if the withdrawals are processed today.
15 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We’re sorry to hear that your experience with our platform did not meet your expectations.
At Instant Casino, we are committed to transparency and fairness. While we strive to process withdrawals as quickly as possible, there may be occasional delays, we understand how this can be frustrating and we sincerely apologize if the process fell short of your expectations.
We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Instant Casino Complaints
Stay away
After an initial bad experience at their casino I cancelled my account. Afterwards I accidentally sent some crypto to my cancelled Instant Casino account. I contacted them to return it as I couldn't log into the account do to it being cancelled. Over a week later...still no return. Getting back excuses like "it's not possible to send crypto to a cancelled account" even though I gave them the trxID "it's under review" "sorry for the delay, we are experiencing a high level of transactions atm" etc
12 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your situation with us. We’re truly sorry for the stress and frustration this has caused you, especially after already having closed your account. We understand how discouraging it must be to accidentally send funds, take the right steps by providing the transaction ID, and then be left waiting without clear answers.
Please know that this is not the experience we want any of our players to go through. You deserve clarity, respect, and timely support when issues like this arise, and we apologize sincerely that this has not been the case so far.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to carefully review your case and make sure the appropriate follow-up is taken.
We genuinely appreciate your patience and understanding, and we want to assure you that your concern is important to us.
We eagerly await your response.
Best regards,
Instant Casino Complaints
The ten percent weekly rebate is a true…
The ten percent weekly rebate is a true shift for me. It feels like receiving a bonus for simply enjoying my weekend play sessions.
2 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your positive experience with us. We’re delighted to hear that the 10% weekly rebate has made a real difference for you and that it feels like a rewarding bonus for simply enjoying your weekend play sessions.
Your feedback means a lot to us, and we’re glad to know that this feature has enhanced your experience with our casino.
Best regards,
Instant Casino Complaints
INSTANT CASINO allowed me to withdraw…
INSTANT CASINO allowed me to withdraw €42 via Interac in Canada, and it arrived the very same day — with absolutely no currency shocks at all.
6 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Instant Casino Complaints
Constant withdrawal delays
I have been a customer of this casino for some time. However the withdrawals take days to be processed.
The most recent withdrawal I have been waiting over 25 hours and still not processed shows as initiated a previous withdrawal was not processed for over 48 hours.
Live chat were not helpful at all would not give accurate timescales just repeat themselves.
Complaints do not respond to the emails either.
Will I even get my most recent withdrawal paid out no one knows.
For a casino that says its instant withdrawals this is poor.
Update ***all resolved now
4 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We sincerely apologize for the frustration and uncertainty caused by the delays in your withdrawals and the lack of helpful support from our team.
We understand how disappointing it must be to wait for payouts well beyond the advertised timeframes, especially when clear updates are not provided. Please accept our apologies for this situation — it is not the standard of service we want our players to encounter.
We’re glad to hear that your issue has now been resolved, but we regret that it caused unnecessary stress along the way. Your feedback is greatly appreciated and will help us improve our processes moving forward.
Best regards,
Instant Casino Complaints
We Will see
I really like the site. Alot of options on games and sportsbet. I made a withdraw of 800 eur , now We Will see if they pay it or if its true What they say on trustpilot. I Will keep updating but so far so good.
29 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Instant Casino Complaints
The site’s thoughtful layout and fast…
The site’s thoughtful layout and fast gameplay make it a pleasure to use
11 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Instant Casino Complaints
Very slow withdrawals careful it's been…
Very slow withdrawals careful it's been pending for so long and not a big amount only 100€ what will hapen when you win big you will wait for months?
29 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for sharing your feedback and bringing this to our attention. We are truly sorry to hear that your withdrawal of €100 has been pending for such a long time.
We sincerely apologize for the delay and the concern this has caused about future withdrawals. This is not the experience we want our players to have, and we regret any inconvenience caused.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
– this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Instant Casino Complaints
Withdraw
I've been waiting for my withdrawal for over a week now, and I keep hearing "withdrawal is being processed" in chat. I don't recommend playing here and depositing money, which you then have to wait and fight for.
29 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this to our attention. We are very sorry to hear that you have been waiting for your withdrawal for over a week without resolution.
Please accept our sincere apologies for the frustration caused by repeatedly being told that your withdrawal is still being processed. We understand how disappointing this must feel, and we regret that your experience has not met expectations.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
– this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Instant Casino Complaints
I want to warn others about my very…
I want to warn others about my very negative experience with EOD Code SRL, the company that owns this site. This company has been operating in the Netherlands despite not being legally authorized to do so. They have already faced penalties and fines for their unlawful activities, yet they continue to present themselves as legitimate.
In my case, EOD Code SRL owes me a substantial amount of money that they have failed to repay. Repeated attempts to resolve this matter have been ignored, leaving me with both financial losses and a deep sense of frustration. Their lack of accountability and disregard for the law is unacceptable.
I strongly advise others to be extremely cautious and to avoid doing business with EOD Code SRL until they demonstrate compliance with regulations and fulfill their outstanding obligations.
29 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for sharing your concerns — we understand how serious and frustrating this situation must feel.
At Instant Casino, we are committed to operating transparently and in line with regulatory obligations. Please be aware that players from restricted regions, including the Netherlands, are not permitted to use our platform, as clearly outlined in our Terms and Conditions. While registration may sometimes be technically possible, accounts are subject to closure as soon as gameplay or withdrawal attempts from these jurisdictions are detected.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Instant Casino Complaints
Deposits for a total of 3k+ is not a…
Deposits for a total of 3k+ is not a problem but when u want to make a withdraw of only 250 u have to wait over 5 days and still counting. First after 36 hours u get a message that u need to do a KYC. After the KYC is complete (approved) i am already waiting for 62 hours and all they say is have a little patience. Its not even close to a 'instant' casino. So be aware what u start if u go play here
Transaction id: 282addae-1f61-48be-8dae-a30465538564 so u can see it for yourself
28 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We are truly sorry to hear about the delay you’ve faced with your withdrawal request and the frustration caused by the lengthy KYC process. We fully understand how disappointing it must be to deposit smoothly but then wait several days for a relatively small withdrawal, and we sincerely apologize for the inconvenience this has caused.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
with your account details. This will allow us to thoroughly review your case and provide you with a clear update regarding your withdrawal.
We eagerly await your response.
Best regards,
Instant Casino Complaints
I am waiting withdrawal for 39 hours
I’ve been playing with this casino for a long time, but this is the first time I’ve had to wait 39 hours for a withdrawal. Support is no help at all, they just keep repeating that there are “enormous amounts of withdrawals” being processed. Come on, you can’t present yourself as a casino with instant withdrawals when people are waiting for days. And judging by the reviews here, the whole situation looks suspicious.
Update: everything is fine now, I received my withdrawal.
25 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We’re sorry to hear about the delay you faced with your withdrawal and the lack of clarity from support — we fully understand how frustrating that must have been. At the same time, we’re glad to hear that your withdrawal has now been successfully received.
Your feedback is very valuable to us, and we will continue working on improving our payout times and communication so that your future experiences are smoother.
If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here to ensure your time with us remains a positive one.
Best regards,
Instant Casino Complaints
I would have given 5 Stars
I would have given 5 Stars, but Im waiting for a withdraw more then 2 days now and its very small. Support isnt Helping, told me they gave my case to the right departmend and i even wrote an Email already. No response, the withdraw is not even 10% of my deposits and no progress. Its initiated for Almost 3 days now.
I dont understand, even if i consider the 24h rule, it should be processed by now.
Update:
I write 1x more time Email, lets see. If it will actually change some Thing, i will change my review of course, but for now - i still kinda 50/50 :///
Update2:
I actually got everything even via Instant Bank Transfer. I changed my rating, i really hope this Trend continues like this! Thank you
27 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We are truly sorry to hear about the delay you’ve faced with your withdrawal and the lack of timely updates from support. We fully understand how frustrating it must be to wait several days for a relatively small withdrawal, especially when you’ve already reached out multiple times, and we sincerely apologize for the inconvenience this has caused.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
with your account details. This will allow us to review your case thoroughly and provide you with a clear update on your withdrawal.
We eagerly await your response.
Best regards,
Instant Casino Complaints
After 3 days
After 3 days, the withdrawal has not been made and I don't think they make withdrawals for anyone and they also say they are made instantly.
23 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We are truly sorry to hear that your withdrawal has not been processed after three days, especially when you expected it to be instant. We fully understand how frustrating this must be and sincerely apologize for the inconvenience caused.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
with your account details. This will allow us to investigate the delay thoroughly and provide you with a clear update on your withdrawal.
We eagerly await your response.
Best regards,
Instant Casino Complaints
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