I am a player from May - I reached already level 7 so I should got vip invitation at level 6 but nothing happened. I pushed that case by telegram also but always same story. Avoid that casino,... See more
Company replied
Instant Casino
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See what reviewers are saying
This casino is scum. As long as you deposit it's no problem but when you want to withdrawal the problem will begin and they asked me to send a photo from both side of my bank card to accept my withd... See more
Company replied
InstantCasino.com has rapidly turned into my favorite choice for blending sportsbook wagers with thrilling slot play. My payment was handled immediately, allowing me to jump in right away with no hold... See more
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Has anyone actually ever had their withdrawal processed quickly? Have a pending withdrawal for $1K AUD. I've had nothing but issues. Generic responses from chat. I've had no response from compl... See more
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Company details
Written by the company
At Instant Casino, speed isn’t just part of our name - it’s our DNA. We deliver lightning-fast gaming with zero delays, no distractions, and pure adrenaline. Whether you're placing a bet on a live event or spinning the reels, every moment is designed for maximum excitement and efficiency. We don’t waste time with fluff. Our platform is sharp, straightforward, and always one step ahead, ensuring you get the best odds, the fastest payouts, and seamless gameplay. Powered by cutting-edge technology, we make it effortless to sign up, deposit, and play - because the action shouldn’t wait. While we thrive on speed, we never compromise on trust. Reliable, secure, and transparent, we deliver exactly what we promise - no hidden complications, just pure, high-energy gaming at its finest. If you live for the thrill of the moment, Instant Casino is where you belong.
Contact info
Limassol Municipality , 3041, Limassol , Cyprus
- help@instantcasino.com
- instantcasino.com
Caution, no winnings.
Unfortunately, this is a super scam site. I fell victim and lost an astronomical amount Close to 4000 euros. There are no winnings on the site. It's all a lie. They take over the games. They decide whether to give you a win or not. One more thing. I realized that the withdrawal phase is not easy. So it's better not to connect to the site and play.
18 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and sharing your experience with us. We’re truly sorry to hear that you feel this way and understand how upsetting it must be to have lost a significant amount while playing.
Please accept our sincere apologies for the frustration and disappointment you’ve experienced. We want to assure you that all games offered on our platform are provided by licensed and certified game providers, operating under strict fairness and randomness regulations. We take any allegation of unfair play or manipulation very seriously and would like to investigate your case thoroughly to ensure complete transparency.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to review your gameplay and withdrawal records in detail and address your concerns properly. We eagerly await your response.
Best regards,
Instant Casino Complaints
This casino is for fraud only
This casino is for fraud only, look at all people's comments that they could not withdraw their money until a month later and I am one of them I withdrew my money on October 3 and I have not received anything yet even though I meet all the conditions and contacted them on the email 4 october . No answer. Today is 14 october .( Scam)
14 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and concern caused by the delay in processing your withdrawal.
At Instant Casino, we are committed to transparency and fairness. While we strive to ensure that all withdrawals are processed as quickly as possible, there may occasionally be delays due to high demand or routine verification checks. We fully understand how disappointing this can be and apologize if your experience has fallen short of expectations.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to locate your account, verify your transaction, and ensure your withdrawal is reviewed without further delay.
We appreciate your patience and understanding and look forward to resolving this matter promptly.
Best regards,
Instant Casino Complaints
RTP is a Ripoff
RTP of 94.11% for as good as every big provider as far as I have seen...Seriously guys, can you be more greedy? Why would anyone stay on that site, when there are legit sites that give "normal" RTPs.
Don't support those "legal ripoffs" guys!
And now I'm trying to close my account. The chat bot couldn't give me a support email address nor those an agent show up...Good stuff!
10 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We’re sorry to hear that your experience with our platform did not meet your expectations.
At Instant Casino, we are committed to transparency and fairness. Our Return to Player (RTP) percentages are configured in accordance with industry regulations and governed standards. We understand that gambling can sometimes be frustrating, which is why we actively promote responsible gaming. Our platform is designed for entertainment, and we encourage players to set personal limits and play mindfully.
Regarding your account closure request, please note that you can contact our dedicated team directly at complaints@instantcasino.com
— they will assist you with your request and ensure your account is closed in accordance with our Terms and Conditions.
We sincerely apologize for any inconvenience caused and appreciate your feedback, which helps us improve our services.
Best regards,
Instant Casino Complaints
Don’t use it (scam)
Don’t use it, they are scammers, I have used the website and they took me to coincasino pro, I’ve deposited over £500 and when I tried to get my winnings they started asking me for KYC (which I have done before deposit any money and asked them if everything is okay and they replied “yes”) I sent emails and screenshots and they kept asking me for more and blocked my account.
DO NOT USE IT
2 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We’re truly sorry to hear about the frustration and inconvenience you’ve encountered.
Please note that Instant Casino has no connection or affiliation with any website named “CoinCasino Pro.” If you were redirected to that platform, it may not be part of our network. We strongly recommend exercising caution and ensuring you only access our official website to avoid potential scams or phishing attempts.
At Instant Casino, we always require KYC verification for your safety and to comply with regulatory standards. However, this process should never occur on external or unrelated sites.
If you believe your information or funds may have been compromised, please contact our dedicated team immediately at complaints@instantcasino.com
— we’ll help verify your case and provide guidance on the next steps.
Best regards,
Instant Casino Complaints
Delays withdrawals and reviews
Since joining, at first withdrawals were instant to my chosen withdrawal account. After a month, withdrawal times were more than 24hrs, and sometimes two, three days to the same account.
Verification requests also take time to process. They advise upto 24hrs, however it is alot longer, I am still waiting on their enhanced due diligence. During this process they will still accept deposits, however without withdrawal access.
I hope the enhanced due diligence will be finalised in time to receive my net loss, and that the withdrawal time will be instant.
12 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your detailed feedback. We sincerely apologize for the frustration and inconvenience caused by the extended withdrawal and verification times.
At Instant Casino, we strive to live up to our name by processing transactions as efficiently as possible. However, please note that in certain cases, withdrawals and verification reviews — including enhanced due diligence checks — may take longer than usual. These procedures are required to ensure full compliance with regulatory and security standards and to safeguard both our players and the platform.
We understand how disappointing it can be to experience delays, especially when deposits continue to be processed instantly. Rest assured, once your verification is completed and approved, your withdrawal will be prioritized for swift processing.
To assist you further, we kindly ask that you email our dedicated team at complaints@instantcasino.com
— this will allow us to review your account and provide you with a more precise update on your verification and withdrawal status.
We truly appreciate your patience and understanding.
Best regards,
Instant Casino Complaints
Very bad experience. The supporting does not know how long will it take to get approved the cash out.
Hi, it’s been 28 hours still, my crypto withdrawal is pending. I don’t know what’s going on. There is no correct answer from the support as they are saying me to wait and in your advertisement or promotions you Claim saying crypto instant withdrawal but I don’t know what’s going on with this. This is very very bad experience that I’m facing.
Very very bad experience. The supporting does not know how long will it take to get approved it’s been 28 hours still, they are not approving the payment.
11 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience caused by the delay in your crypto withdrawal.
At Instant Casino, we aim to ensure that all crypto withdrawals are processed as quickly as possible — typically within a short timeframe. However, due to increased transaction volume or additional security verifications, some withdrawals may take longer than usual to be approved. We understand how disappointing this must feel, especially given our commitment to fast processing times.
Please rest assured that our finance team is working diligently to finalize all pending withdrawals as quickly as possible.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to review your transaction in detail and ensure it is prioritized for resolution.
We sincerely appreciate your patience and understanding.
Best regards,
Instant Casino Complaints
Scam Casino!!!!
Ive been waiting 5 days on my withdraw, everything is fine with depositing. But as soon as you hit something and want to cash out, they will block your account and they will say ur bank account is not yours, After sending 2 selfies and PDF of my bank. They still send a weird messages about that they removed your bank from your account because its not mine?????
This casino is a scam, never play here. Trust me, these guys will not pay you out!
Update:
They say i cant cash out with anything else then my bank they just blocked because its joined account (with my wife). I send them a selfie with id and now they create new rules (which is nowhere defined) DEFENITLY A SCAM!
And they say i have to withdraw with the same bank i have deposited with... Well thats the bank i cant use anymore because you blocked my account from your website....
Crypto withdrawal request they also blocked. So nothing left then getting a lawyer]
Ow and btw, for every1 thats talking with them atm with the same issue. You are talking with bots, they have no real people over there.
1 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by the verification and withdrawal process.
We understand how upsetting it must feel to provide all the requested documents — including selfies and bank statements — and still face restrictions when attempting to withdraw your winnings. Please note that, as part of our strict compliance and security policies, all withdrawals must be processed through the same payment method used for deposits. This rule is in place to prevent third-party transactions and ensure player safety.
If the account used for deposits is a joint account, we are required to request additional verification to confirm ownership and authorization. Unfortunately, if these documents cannot be verified according to our standards, the payment method may be restricted in accordance with our Terms and Conditions.
We kindly ask that you follow the instructions provided by our payments team and send any remaining requested documentation. Once received and verified, your case will be reviewed for a swift resolution.
To assist you further, please email our dedicated team at complaints@instantcasino.com
— this will allow us to better understand your situation and ensure proper handling of your case.
We appreciate your patience and understanding.
Best regards,
Instant Casino Complaints
SCAM SITE - all funds lost
I waited 5 days for a withdrawal, and then on October 6, 2025, my account was deactivated for no reason. I had requested a withdrawal of €1,000, but my account had much more. I was assured that everything would be credited to me, but the next day it happened. I don't want to reveal any information, casino, I haven't received a WITHDRAWAL or even a DEPOSIT into my account.
5 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and concern caused by the deactivation of your account and the delay in your withdrawal.
At Instant Casino, we are committed to transparency and fairness. Please note that, in certain cases, accounts may be temporarily or permanently deactivated if there are discrepancies during the verification process or if additional compliance checks are required. Withdrawals are only processed once all verification steps are successfully completed.
To assist you further, we kindly ask that you contact our dedicated support team at complaints@instantcasino.com
and provide the email address linked to your account. This will allow us to review your case in detail and ensure full clarity regarding your funds.
We look forward to your response and to resolving this matter as quickly as possible.
Best regards,
Instant Casino Complaints
Disappointing - service gone downhill
Really disappointed as I’ve played at this casino for over a year and have never had an issue. Have even been a VIP (although apparently I no longer qualify for whatever reason- no one told me!). Withdrawals used to be pretty instant, or within a few hours. I’ve now been waiting nearly 72 hours and still nothing. Live chat give stock answers of “we have a lot to work through, we’ll email you when it’s been processed”. No response to emails on either support or complaint emails. Once this withdrawal is complete, I don’t think I’ll play here again. Which is a shame as there are good games, good bonus buys and weekly cashback. Very disappointed.
5 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your honest feedback. We sincerely apologize for the disappointment and frustration caused by the delay in your withdrawal and the lack of communication regarding your VIP status.
We completely understand how upsetting it must be to experience such delays after being a loyal player for over a year — especially when you’re used to fast and reliable payouts. Please note that while we always aim to process withdrawals as quickly as possible, there may occasionally be higher-than-usual volumes that extend processing times. We’re truly sorry if this has fallen short of your expectations.
Regarding your VIP status, eligibility is reviewed regularly based on the level of activity on your account. Once you meet the required criteria again, our VIP team will reach out directly to reintegrate you into the program.
To assist you further, we kindly ask that you contact our dedicated support team at complaints@instantcasino.com
with your account details and withdrawal reference. This will allow us to review your case and ensure your payment is processed without further delay.
We truly value your loyalty and hope to have the opportunity to restore your confidence in our service.
Best regards,
Instant Casino Complaints
Withdrawals the only downside atm...
It is a great casino with awesome promotions, but man... withdrawing just hurts a bit. The games are good and fun, nice bonus buy options on slot and very good rewards/tournaments. If they could fix withdrawal, i would go here daily as my main!
4 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you so much for sharing your feedback and for highlighting the aspects of our casino that you’ve enjoyed — we’re thrilled to hear you appreciate our games, promotions, and tournaments!
We sincerely apologize, however, for the frustration caused by your withdrawal experience. At Instant Casino, we strive to process all transactions as efficiently as possible, and your comments are invaluable in helping us improve.
If you’re still facing issues or have any pending withdrawals, please don’t hesitate to reach out to our dedicated team at complaints@instantcasino.com
— we’ll be happy to take a closer look and ensure everything is resolved swiftly.
We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
Instant Casino Complaint
Website is down no live support no…
Website is down no live support no reaction on e mails. This looks like a a scam
3 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and concern caused by the temporary unavailability of our website and live support.
Please note that we recently experienced a technical issue which temporarily affected access to our platform and live chat. Our technical team has been working diligently, and we’re pleased to confirm that the issue has now been fully resolved.
If you are still experiencing any difficulties accessing your account or the website, please don’t hesitate to contact our dedicated support team at complaints@instantcasino.com
— we’ll be happy to assist you directly.
Best regards,
Instant Casino Complaints
Withdrawal wait times letting them down
I’ve been playing on instant casino for quite some time now and I’ve never had to wait this long for a withdrawal, it’s day 3 now and still not processed. It used to be instant or an hour or so but always within 24 hours. Spoken to quite a few people on Live chat and keep getting the same thing, they just keep telling me there’s a lot of withdrawals to get through and ‘it’s processing as we speak’ and to look out for an Email once it’s complete but then hours later its still just sat there, not processed. Something seems off. Contacted the complaints email yesterday but no response yet
I’ll happily update once this gets processed
1 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by the delay in your withdrawal processing.
We understand how upsetting it must feel to wait longer than usual, especially when you are accustomed to instant or same-day payouts. Please accept our apologies for the inconvenience — it is not the level of speed or clarity we aim to deliver to our players. While occasional delays can occur during high volumes of requests, we regret that our communication has not provided you with the reassurance you deserve.
To assist you further, we kindly ask that you resend the details of your case to our dedicated support team at complaints@instantcasino.com
. This will allow us to carefully review your account, escalate the matter, and ensure your withdrawal is completed as quickly as possible.
We eagerly await your response.
Best regards,
Instant Casino Complaints
They apparently scammed out
They apparently scammed out. Website is down. I had €10k in withdrawals pending. Waiting to see if this is a confirmed scam.
3 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by the delay in your withdrawal processing.
We understand how upsetting it must feel to wait longer than usual, especially when you are accustomed to instant or same-day payouts. Please accept our apologies for the inconvenience — it is not the level of speed or clarity we aim to deliver to our players. While occasional delays can occur during high volumes of requests, we regret that our communication has not provided you with the reassurance you deserve.
To assist you further, we kindly ask that you resend the details of your case to our dedicated support team at complaints@instantcasino.com
. This will allow us to carefully review your account, escalate the matter, and ensure your withdrawal is completed as quickly as possible.
We eagerly await your response.
Best regards,
Instant Casino Complaints
They actually have real customer service
What sets this place apart is you can actually talk to a person. I had a question about a game glitch, used the live chat, and got connected to a helpful agent right away who sorted it out. So many other sites hide behind bots and FAQs. It shows they care about their players. Great selection of table games, too. Will definitely be sticking around.
13 August 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Instant Casino Complaints
This site is definitely a scam.
This site is definitely a scam.
TrustPilot have a lot to answer for with fake good reviews and suggesting this could be a legitimate site.
1 October 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the disappointment and concern your experience has caused.
We have no control over Trustpilot’s review system, and we do not fabricate or manipulate user feedback. At Instant Casino, we value transparency — the positive reviews reflect real player experiences, and we welcome negative reviews as part of an open and honest feedback process.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to better understand the specific issues you encountered and ensure your case is reviewed thoroughly.
We eagerly await your response.
Best regards,
Instant Casino Complaints
Scam casino
Scam casino, didnt let me withdraw my money, and now wants documents and bank statements only because I won 400 euro, normally they just let me withdraw, but now they would like personal information.
27 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by the withdrawal verification process.
We understand how upsetting it must feel to be asked for additional documents when you were able to withdraw smoothly before. Please note, however, that under our security and compliance policies, we are required to request verification documents once certain thresholds or activity triggers are met. This is a standard procedure across the industry, designed to protect both players and the platform.
We regret if this felt intrusive or unexpected, and we apologize for any inconvenience caused. To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to carefully review your case and ensure the process is completed as swiftly as possible.
We eagerly await your response.
Best regards,
Instant Casino Complaints
My money got stolen
On july 30th i did an deposit of 100€ shortly after my account got blocked and my funds were gone i tried to contact the casino but they never replied , after 2 months they replied with that my account was closed under terms and conditions , they completely ignored my refund request , this looks like a scam and you should be aware of this casino ,
29 July 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by your account being closed shortly after your deposit and for the lack of timely communication regarding your refund request.
We understand how upsetting it must feel to lose access to your funds and not receive a clear response for weeks. Please accept our apologies for this experience — it is not the level of fairness or transparency we want our players to encounter.
Please note that account closures only occur as a result of breaching our Terms and Conditions. In such cases, refunds are not always guaranteed. However, we regret if this was not communicated clearly to you and understand the concern this has caused.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
— this will allow us to carefully review your case and ensure it is escalated for proper handling.
We eagerly await your response.
Best regards,
Instant Casino Complaints
My witdrawal takes sooo long its not…
My witdrawal takes sooo long its not instant like they claim !
Needs some work for real !
Changing it to 5 starts if the payout is proccesd todat but damn...
23 September 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for sharing your feedback. We sincerely apologize for the delay you’ve experienced with your withdrawal, especially given our commitment to fast processing times.
At Instant Casino, we are committed to transparency and fairness. While we strive to process withdrawals as quickly as possible, there may be occasional delays, we understand how this can be frustrating and we sincerely apologize if the process fell short of your expectations.
We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.
If your withdrawal has not yet been processed, we kindly ask you to email us at complaints@instantcasino.com
so that we can review your case directly and ensure a swift resolution.
Best regards,
Instant Casino Complaints
Frustrating verification process
I was excited to play after seeing the ads, but the sign-up and verification process was a nightmare. I submitted my documents and it took over 48 hours to get approved, with no updates in between. By the time I got in, I'd lost all enthusiasm. The games themselves seem fine, but that first impression really ruined it for me.
30 July 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We sincerely apologize for the frustration and disappointment caused by the lengthy verification process during sign-up.
We understand how discouraging it must have felt to wait over 48 hours without updates, especially when you were excited to start playing. This is not the first impression we want to give our players. While verification is an essential step for security and compliance, it should be handled quickly and with clear communication — and we regret that this was not the case for you.
We appreciate your feedback, as it helps us improve our processes to ensure smoother onboarding in the future. If you would like us to review your account further, please email our dedicated support team at complaints@instantcasino.com so we can assist you directly.
Best regards,
Instant Casino Complaints
My go-to for a quick spin
I don't have hours to play, so I love that InstantCasino loads fast on my phone and I can jump straight into a game. The mobile site is perfectly designed—no lagging or misclicks. I mostly play slots and they have all the popular titles. Customer support was also quick to help when I had a login issue. Reliable and fun.
30 July 2025
Unprompted review
Reply from Instant Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Instant Casino Complaints
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