Fantastic experience with this company from start to finish! Stephen was very attentive and helpful when booking, even offering to run a private session for us at no extra cost. All paperwork regardin... See more
Company replied
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We were guided through each and every step of our premises Licence application. The team were only a phone call away, emails were promptly responded to. They liased with local policing and councils a... See more
Company replied
Innpacked got us sorted from start to finish, helped us get the plans right, spoke to the right people, chased the council and helped negotiate conditions with our premises license. They kept us... See more
Great team that are really supportive. Was really easy to do the learning, supported all the way through the exam process and everything was very clear. Popped into the office to deliver all my p... See more
Company replied
Company details
Written by the company
Innpacked is one of the leading training providers to the licensed retail and hospitality industry. We also have a team of licensing consultant who can assist you in making applications for licensed premises as well as personal licenses. Our aim is to make everything we do, from training courses to full premises licence applications, a comfortable and enjoyable experience for our customers.
Contact info
10 Whittle Road, BH21 7RU, Wimborne, United Kingdom
- 08000 786056
- Info@innpacked.com
- innpacked.com
4.9
Excellent
363 reviews
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Really easy to use everything is…
Really easy to use everything is explained well, and there is someone on the end of the phone to help if you have any issues. Easy booking for the exam.
And great mock questions.
I would definitely recommend.
13 March 2026
the service was impeccable
the service was impeccable, precise and quick, Stephen was always available to any need or doubs we had
3 March 2026
Reply from Innpacked Ltd
Hi Barbara, It was a pleasure getting your premises licence grated for Vabbe. Wishing you all the best for the future. Steve.
Reply from Innpacked Ltd
Hi Ewan, Thank you for the great feed back. Emma.
A very easy platform to use and super…
A very easy platform to use and super friendly staff on hand to help
9 February 2026
Reply from Innpacked Ltd
Hi Sarah, Thanks for the great feedback. It was a pleasure doing your personal licence for you. Steve.
Reply from Innpacked Ltd
Thanks for the great feedback. Its good to hear you enjoyed the personal licence training course. Steve.
Great team that are really supportive
Great team that are really supportive. Was really easy to do the learning, supported all the way through the exam process and everything was very clear.
Popped into the office to deliver all my paperwork, really friendly team who sent my docs off promptly.
Highly recommended!
19 January 2026
Reply from Innpacked Ltd
Thank you for the great review. We’re really pleased to hear that the learning and exam process felt clear and well supported, and that we could guide you all the way through to successfully gaining your personal licence.
It was also lovely to welcome you into the office, we’re glad the paperwork handover was quick and straightforward. Thanks again for the recommendation, and we’re always here if you need us in the future.
Best Regards
The Innpacked Team
Innpacked's service was outstanding in…
Innpacked's service was outstanding in all aspects. They transformed what seemed a complicated task into simple, easy-to-follow steps, guiding us with expertise, clarity, and patience every step of the way.Stephen, Emma, and Grace were exceptional: consistently accessible, patient with our numerous inquiries, and remarkably fast in their responses. They efficiently secured both our premises and personal licences on schedule and within our budget.We will definitely turn to them again for all our licensing requirements — they come highly recommended.
21 December 2025
Unprompted review
Reply from Innpacked Ltd
Thank you for such a thoughtful and detailed review. We’re delighted to hear that the process felt clear and manageable, and that we could support you every step of the way.
Stephen, Emma, and Grace will really appreciate your kind words, they take great pride in being accessible, responsive, and thorough. We’re glad we could secure everything on time and within budget, and we look forward to supporting you again with any future licensing needs.
Thank you for the recommendation. Best Regards
The Innpacked Team
I love the way that company interacts…
I love the way that company interacts with their customers.
12 December 2025
Unprompted review
Reply from Innpacked Ltd
Thank you for your kind feedback. We really appreciate you taking the time to share this and are glad our customer service stood out to you. Best Regards
The Innpacked Team
Reply from Innpacked Ltd
Thank you for the recommendation. Please do not hesitate to contact us if there is ever anything else that you require.
Best Regards
The Innpacked Team
Great Experience!
The team were great, special thanks to Stephen. Pleasure working with everyone involved. Thanks - Sam
6 November 2025
Reply from Innpacked Ltd
Hi Sam,
Thank you for your positive review. Stephen is a fantastic member of the team and it is appreciated that you have mentioned his hard work.
It was a pleasure working with you and we look forward to being able to offer you help at anytime you require going forward.
Best Wishes from all at Innpacked.
Great Communication
Great communication and they made sure to explain everything in detail and kept me in the loop through out the process of obtaining our licence.
Know how to take care of the clients
3 November 2025
Reply from Innpacked Ltd
Thank you for the positive review, it was a pleasure working with you. Please do not hesitate to get in touch if there is anything else that you need.
From The Innpacked Team
Kelli was an excellent trainer
Kelli was an excellent trainer, setting me up perfectly to pass the personal licence exam. Thank you for all your help!
26 August 2025
Unprompted review
Reply from Innpacked Ltd
It was a pleasure and congratulations.
All was quiet easy and they are helpful…
All was quiet easy and they are helpful if you have any questions.
21 October 2025
Reply from Innpacked Ltd
Thank you for your review. Please let us know if there is anything else you ever need help with.
I’m extremely impressed with the…Impacked Team
I’m extremely impressed with the Customer Care team. They are professional, polite, and always ready to help. Their quick responses and problem-solving attitude make the experience smooth and stress-free. Excellent service and great communication—keep up the amazing work!
10 October 2025
Reply from Innpacked Ltd
Thank you so much for the positive review - we look forward to being able to help with any future requirements.
Communication was really good
16 September 2025
Reply from Innpacked Ltd
Thank you for your review - and congratulations on your result.
Excellent- Licence Granted with no objection
Excellent service from Stephen and other team involved in the process of our premise alcohol licence. The location that we are Stephen clearly explained to me the process as this zone is a bit difficult to obtain. But by receiving his conditions before he submit to the Council, I was relief about it. He had everything ready in details to submit. The application process from the start to finish was communicated clearly to me at each stage. Highly recommended Innpacked Ltd. Continue the excellent service Stephen.
19 September 2025
Reply from Innpacked Ltd
Thank you for the lovely review - it was great to work with you and we are so pleased that you have your licence. Good luck for the future and please let us know if there is anything else that we can do for you
All the team at Innpacked
Excellent service
Excellent service
Professional, was available majority of time, returned any calls within an hour when.
Informative and knowledgeable regards all matters.
Made the process smooth and pain free.
10 September 2025
Reply from Innpacked Ltd
Thank you for your review, it was a pleasure working with you to gain your premises licence. If there if ever anything you need we would be delighted to help
Thanks again from all at Innpacked
Thank you for all your help in securing…
Thank you for all your help in securing my premises licence. 5 star perfessional service. Highly recommend 👌
15 September 2025
Reply from Innpacked Ltd
Thank you for your review, we are delighted that you have gained your premises licence and that we were able to be a part of that.
If there is ever anything else that you need, please do not hesitate to contact us.
Best wishes from all at Innpacked
Excellent training training course
Excellent training training course, gained my personal licence with the ongoing support from the team at Innpacked licensing consultants. Would highly recommend the course and will definitely be using again in the future for staff training !
10 August 2025
Unprompted review
Reply from Innpacked Ltd
Thank you for your review - We look forward to working with you again soon.
Prompt responses
Prompt responses, ease of use and clear instructions. Good course notes and online course
21 August 2025
Reply from Innpacked Ltd
Thank you - We love to hear such positive reviews.
We look forward to welcoming you back to Innpacked if there is ever anything else you need
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