Innovative Tax Relief, LLC Reviews 

279
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, making complex situations easier to navigate. Many people highlight the exceptional customer service, noting agents are very supportive, patient, and communicative throughout the process. Reviewers appreciate how the company explains everything clearly and simplifies challenging processes, providing great relief. The service is frequently described as efficient and thorough, with staff going the extra mile to ensure positive outcomes and keep clients informed.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

User experience

Users describe positive interactions with their overall experience, with many reviewers expressing... See more

Customer communications

Clients share positive opinions on contact, highlighting consistent and proactive communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Innovation Tax Relief was very good. They gave thorough account review and transcript review in very simple terms. And took, time to explain all things, clearly. Also caseworker,... See more

Company replied

Rated 5 out of 5 stars

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez. She is very informative and kind. And has held our hand through what can be a very stressful process! We... See more

Company replied

Rated 5 out of 5 stars

Loreanne is truly amazing and has been sssssooooo helpful and attentive with helping me with getting my finances in order so I can be a true adult about taking care my business. Thank you, Loreanne, s... See more

Company replied

Rated 5 out of 5 stars

Innovative tax relief has literally turned my financial life around. I selected them at a dark time in my life and my agent Ivy, has truly been an angel. The things that have impressed me the most is... See more

Company replied


Company details

  1. Tax Preparation
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation Service

About Innovative Tax Relief, LLC

Written by the company

Innovative Tax Relief, LLC, founded in 2016, is a tax relief company based in West Palm Beach, Florida that offers tax negotiation, tax resolution, and tax preparation services. Innovative Tax Relief can help clients across the country deal with IRS and state tax issues, including tax debt, unfiled tax returns, audits, wage garnishment, bank levies, liens, and asset seizures.

Innovative Tax Relief’s process begins by setting up protective status for the client, pulling tax records, and conducting a phone interview with the IRS. Then the company reviews the records with the client and conducts financial analysis to determine the best solution for the problem. Finally, Innovative Tax Relief negotiates with the IRS to achieve the best possible resolution for its client.

The Innovative Tax Relief team features a variety of types of tax experts and has a combined 25 years of experience in tax relief. The company is licensed by the IRS to help U.S. taxpayers in all 50 states, as well as those living abroad.

Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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4.9

All reviews

(279)

118 reviews in the last 12 months

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Rated 1 out of 5 stars

I believe my client was scammed by a…

I believe my client was scammed by a lead rep Coy James with Innovative Tax Relief LLC he charge her 400 and he said he would look into her tax case he seemed very nice had her sign documents I even looked the company up and it is with the BBB he sent one text to schedule 1 hour appointment never asked for any of her tax paperwork I have called several times and a guy picks up the line as if he is scanning calls for this Coy and tells me he is not available very
unprofessional and rude so I call back a few more times get a guy name Eddie he hung up the call so I call back and another guy gets on and tells me not to call again this is not right should never want to take advantage of our seniors I am investigating and will follow police report against this company on behalf of my client The money she paid needs to be returned

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Recommendation

Jacob and his team did more than that was expected of them. My dealings with the IRS are completed and over and I am very pleased with the outcome. They were very polite and helpful.The financing package for their services was competitive and very helpful.
Great job Jacob and thank you very much.

Larry

6 March 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! We're thrilled to hear that Jacob and the team were able to exceed your expectations and help with your IRS dealings. It's always our goal to provide excellent service, and we're glad the financing package worked well for you. We truly appreciate your feedback and look forward to helping you in the future. Thanks again for choosing us!

Rated 5 out of 5 stars

Productive & Successful Case Handling

Helpful follow through on working out a payment plan and consistent communication to help alleviate any worries and anxiety from waiting on the IRS. Very helpful with providing paperwork needed to resolve and present the situation with other federal agencies waiting on notification of the progress of our case. Vic is very considerate and encouraging in his interaction when communicating and coordinating with a client ! Great Job !

16 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! We're thrilled to hear that our efforts to provide clear communication and support throughout the process helped ease any worries. It’s wonderful to know that Vic’s approach made a positive impact in your experience. We truly appreciate your trust and feedback, and we're always here to assist with any future needs. Thank you again for choosing us!

Rated 5 out of 5 stars

I paid another tax company to…

I paid another tax company to straighten my back taxes out but after I paid them the money they would not return my call or they would say they are going to look into it that went on for two years almost one call to Innovative Tax Relief and one week later they called me back and gave me really good news I would recommend them to anyone that I can think of

25 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much for sharing your experience! We're thrilled we could help you and provide the support you needed. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Back Tax Relief

Our family has been under so much strain & worry about our tax debt. Innovative Tax Relief have been a wonderful help. Lisa L. Has helped & answered questions, every step of the way. Highly recommend!

17 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for sharing your experience! We’re glad Lisa could help ease the strain and provide the support your family needed.

Rated 5 out of 5 stars

Innovative Tax Relief was my greatest decision

Innovative Tax Relief was thorough and professional. You will have your own case worker in contact with you at all times. This was a wonderful experience. It was the smartest decision.

14 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the fantastic review! We’re so glad that our team was able to alleviate your stress and guide you through the process. It’s great to hear that your case worker was able to handle everything efficiently. We appreciate your trust in us and your recommendation. Wishing you peace of mind moving forward!

Rated 5 out of 5 stars

Lisa and her team have helped me…

Lisa and her team have helped me tremendously and given me peace of mind.

12 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! We're thrilled to hear that Lisa and the team were able to provide you with the peace of mind you deserved. It’s always our goal to make the process as stress-free as possible, and we’re so glad we could help. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Lisa is very helpful.

12 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your feedback! We're glad to hear that Lisa was able to assist you. She truly goes above and beyond to help our clients, and we appreciate you recognizing her efforts. If you need anything else, don't hesitate to reach out!

Rated 5 out of 5 stars

peace of mind

I had dealings with two other tax firms before innovative and it was a awful experience. i lost about put out about 12k and got no results at all. i was contacted by innovative and their approach was totally different and after falling off they got me back on the horse. i was told about things that the other firms never mentioned and was offered a money back guarantee if they could not my resolve my case. i will be very modest in saying their service is unparalled compared to any other firm.

3 January 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for sharing your experience! We're thrilled that we could provide a fresh approach and help you get back on track. Your kind words mean a lot, and we’re glad our service stood out in a positive way. We’re always here for you!

Rated 5 out of 5 stars

Víctor A was wonderful

Víctor A was wonderful, pretty smart guy who made the process fast and easy.

4 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thanks for the great review! We're happy to hear that our knowledgeable team made your experience quicker and easier.

Rated 5 out of 5 stars

Lisa and her team has been amazing and…

Lisa and her team has been amazing and most helpful to take care of my tax issues. Will recommend them to everyone I know with tax issues .

6 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your kind words! We’re so happy Lisa and her team could assist you with your tax issues. Your recommendation means a lot, and we’re here whenever you need us!

Rated 5 out of 5 stars

Bernice was wonderful 😊 she helped me…

Bernice was wonderful 😊 she helped me with my back taxes, and brought relief to me. If you need help with your back taxes or any tax issues, check her out. You won't regret it. Thanks Bernice.

27 January 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! It was our pleasure to help you with your back taxes and bring you some relief. I truly appreciate your trust and recommendation. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best!

Rated 5 out of 5 stars

Good business

Everyone was good to talk to and work with. And listen to me.

22 January 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the great feedback! We're glad to hear you had a positive experience and that our team was able to listen and assist you. We appreciate your support!

Rated 5 out of 5 stars

I highly recommend this tax filing…

I highly recommend this tax filing company for their exceptional service. Victor Alejandro has been handling my taxes for a few years, and I have nothing but positive things to say about my experience. He consistently goes above and beyond to ensure the process is seamless and straightforward for his clients.

24 January 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the kind words! We’re so glad to hear that Victor has made your experience smooth and easy. We truly appreciate your recommendation and look forward to continuing to work with you!

Rated 5 out of 5 stars

Ivy has been my rock there with dealing…

Ivy has been my rock there with dealing with the lovely three letter mafia we have in this country!

15 January 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the wonderful review! It’s been an absolute pleasure working with you!

Rated 5 out of 5 stars

Vic was our assistant during our tax…

Vic was our assistant during our tax filing process and his service was amazing. They all worked together to save us a lot of time and money and we are so grateful. Thank you

1 November 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much for your kind words! We’re thrilled to hear that Vic and the team were able to assist you effectively. Your satisfaction means everything to us, and we’re grateful for the opportunity to work with you. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Innovative Tax Relief has been a life…

Innovative Tax Relief has been a life changer, life saver. I was on a payment plan to the IRS for years. Then Covid came . I stopped getting notices and I stopped paying. My debt was getting larger. I was overwhelmed. Then I received a call from Innovative Tax Relief. I listened to them , they answered my questions. And I knew it was time to trust them to help me. From the beginning of the process I felt hope for my future. Lisa L. my case manager has been wonderful ! very through, and kept me updated. Lisa not only worked on my tax years I owed but she went over every tax year to make sure nothing was missed . I am 65 years old and owed the IRS over $64,000 . When Lisa L. at Innovative Tax Relief was done I received a letter from the IRS it said NOT COLLECTABLE - CASE CLOSED. INNOVATIVE TAX RELIEF has given me a new life. 2025 is my new beginning. My goal is to be debt free, I am closer to that goal now. Thank You Lisa L. Thank You Jornan D. Thank You Innovative Tax Relief ! Your call changed my life , may God Bless - 2025 Sincerely Thankful Deborah G

13 January 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Deborah, thank you so much for sharing your experience! We're thrilled to hear that Lisa and the team were able to help you achieve such a positive outcome. Your journey to a debt-free future is truly inspiring. Wishing you all the best in 2025 and beyond!

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