Innotech Airfryer has exactly met our needs. This is our second one but slight more capacity at 16L. Way more competitively priced than other market leaders. For a health conscious, food lovers famil... See more
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Loving this. So versatile and intuitive to use. Used it for frozen pizza, cheese on toast, pork steak with chips (at the same time) rotisserie poussin and a whole host more. I first saw this on Amazon... See more
Quick delivery,am pleased with the air fryer but am a bit Disappointed it takes too long to reheat things ie milk tea ect in the air fryer,I bought this machine because it said it repeats.so I still... See more
Both toaster and kettle arrived as scheduled and they are working well (have only had them a week or two) so can't fault these area's. I have scored 3 star due to the fact that the colour is NOTHI... See more
Company replied
Company details
Written by the company
Innoteck is a UK-based company dedicated to providing high-quality, affordable home and kitchen products that enhance daily life. With a strong focus on innovation and practicality, Innoteck offers a wide range of appliances designed to meet the evolving needs of modern households. The company's mission is to combine functionality, style, and value, ensuring that customers receive reliable products that seamlessly fit into their lifestyle. Committed to delivering excellent customer service, Innoteck continually strives for improvement through feedback and the latest technological advancements in home living solutions.
Contact info
Unit 20B Calderdale Business Park , HX2 8DB, Halifax, United Kingdom
- 0800953898
- service@innoteck.co.uk
- innoteck.co.uk
4.1
Great
273 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Stylish lampshade
Stylish lampshade. Great price and good quality. Very happy with my purchase. Communication very good and fast delivery. I would recommend Innotek.
23 January 2024
Great design and quality for the price
22 January 2024
My fryer was purchased as a gift
My fryer was purchased as a gift, unfortunately it was faulty but as soon as I provided proof of purchase it was very quickly replaced. It is a wonderful machine and a great help in the kitchen.
8 January 2024
Unprompted review
If this is the book that costs £6.99…
If this is the book that costs £6.99 it’s a total rip off
15 January 2024
Reply from Innoteck
Dear Jon Saunders,
Thank you for bringing your concerns to our attention, and we sincerely apologise for any frustration you may have experienced with our book priced at £6.99.
Please note that the book has been specifically tailored to cater to Innoteck air fryers, providing detailed instructions and timings for optimal results. We acknowledge that this information might not have been explicitly communicated, and we apologise for any confusion.
If you have further questions or if there's anything specific you'd like assistance, please reach out to our customer service team at service@innoteck.co.uk.
Best regards,
Innoteck Customer Service
Fast and efficient service
Fast and efficient service. Lovely looking and really effective.
15 January 2024
Excellent customer service,good product…
Excellent customer service,good product knowledge
9 January 2024
Good product, good service
Item arrived promptly and was exactly as described on the web page that actually worked. The price was good.
2 January 2024
Replacement racks
I bought 2 more racks, as only 1 of the 3 that came with the air fryer would stay on the middle, the other 2 kept falling off!
New ones are perfect and fit everywhere.
8 January 2024
You didn't return faluty item!!!
You didn't return faluty item!!!
I am not gonna pay postage for faulty item!!
8 January 2024
Reply from Innoteck
Dear Ramil Bazayev,
We apologise for any inconvenience you've experienced with the faulty item. Our team is committed to resolving this issue for you, and we appreciate your understanding.
To expedite the process, we have already offered to take the item back for a refund. Please reach out to us at service@innoteck.co.uk, and our dedicated customer service team will guide you through the necessary steps to facilitate the return and refund.
Thank you for your patience, and we look forward to assisting you.
Thank you,
Innoteck Customer Service
Great service and communication
Just want to thank the service team for their very prompt reply to my email and was able to help more than I expected. Was all sorted over a matter of days.
The digital scales are also a great addition to my kitchen counter that I don’t want to hide away.
Thanks again
4 January 2024
Unprompted review
salt and pepper mill
Excellent customer service , the mills were a Christmas present but unfortunately were faulty however this was sorted out very quickly and a replacement sent.
I only gave 3 stars because although the salt works really well the Pepper one keeps jamming and then doesnt grind.
18 January 2024
Unprompted review
Reply from Innoteck
Dear customer,
We sincerely apologise for any inconvenience you may have experienced, and we appreciate you bringing this to our attention. Our goal is to ensure your satisfaction, and we would like to address your concerns promptly.
Please reach out to us at service@innoteck.co.uk with more details about your issue. Our dedicated customer service team is ready to assist you and work towards a resolution.
Thank you,
Innoteck Customer Service
Customer service is top notch
Customer service is top notch, had an issue with a part and the company went above and beyond to assist and resolve my issue. Many thanks and my gran loves using her mini chopper again.
17 January 2024
Unprompted review
i have not recieved my item
2 January 2024
Reply from Innoteck
Dear Louise Pollitt,
We are sorry to hear that you have not received your item. Please email our team at service@innoteck.co.uk, and they will help sort the issue for you.
Best regards,
Innoteck Customer Service
The lid doesn’t open enough to put water in
The lid doesn’t open enough to fit the tap in you have to open yourself enough to put water in what is the point having a button to open if you have to do it with your hand
27 December 2023
Reply from Innoteck
Dear Shafiq Ayub,
We apologise for any inconvenience you've experienced with the lid of our Innoteck 1.7L Kettle. The design, as depicted in the images on the listing, includes a push mechanism to fully open the lid and prevent steam burns when opening. We regret to hear that this hasn't met your expectations.
If you have any further concerns or queries, please don't hesitate to reach out to us at service@innoteck.co.uk. We are here to assist you.
Best regards,
Innoteck Customer Service
Everything good 🙂
27 December 2023
Great service.
27 December 2023
Efficient delivery and tracking
27 December 2023
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