inksdirect.ie Reviews 

167
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great service - good quality inks. Fast Delivery by DPD and very good prices (especially compared to the OEM's & main retail outlets. No need to go anywhere else - I've bought my replacement inks from... See more

Rated 5 out of 5 stars

Bought cartridges in February which were used often enough but went dry instead of running out. Sorry but disappointed with the quality Additional comment. Very helpful staff that go above an beyond... See more

Company replied

Rated 5 out of 5 stars

First time user and so glad I found this supplier. Excellent product!!! Had a little delivery glitch, but I have never experienced such helpful customer care... incredible service. Can’t speak high... See more

Company replied

Rated 3 out of 5 stars

The actual cartridges are good but I can’t believe I ordered 2 yellow. Must have been my error but I thought I had ordered 2 black 1 magenta 1 blue 1 yellow 1 black. With an extra black. . I have... See more

Company replied


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4.6

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.6

All reviews

(167)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service and super…

Excellent customer service and super fast delivery! I phone the office to check if my ink cartridges were in stock and they were. The guy on the phone was very pleasant and assured me next day delivery which I needed and I got them the next day.
Thank you!

15 June 2021
Rated 5 out of 5 stars

Well priced and prompt delivery

Well priced and prompt delivery. Excellent service. Will definitely use from now on.

27 April 2021
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Reply from inksdirect.ie

Thank you for the review Ollie, much appreciated

Rated 5 out of 5 stars

Great Service

Cannot fault these guys. Great quality product at a fraction of the cost of the branded version. One of my cartridges arrived damaged and all it took was a quick whatsapp message to them and I had a replacement within 24 hours. Really excellent service 👍

19 April 2021
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Reply from inksdirect.ie

Thanks for the review Elaine, glad we could help and look forward to dealing with you in the future

Rated 1 out of 5 stars

I never re euved my inks

I never re euved my inks. You need to change from DPD as delivery agents. This is the 3rd time expensive stuff went missing from DPD.

12 April 2021
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Reply from inksdirect.ie

You will recall that your order was dispatched the next day and unfortunately DPD lost your order. When it was offered to you for a replacement to be issued you said "if I had know you used DPD, I would not have ordered in the first place" We promptly issued you with a full refund. Can I point out that this is NOT the 3rd time your delivery was lost from us, this was your 1st order. Whilst we strive to get orders completed as quickly as possible we do reply on the couriers to fulfill them. DPD have a fantastic record of delivering our orders and we can not fault them. However, unfortunately if you are on the receiving end of a lost delivery I can see how frustrating it can be. It is disappointing to get a negative review for something totally out of our control, but I guess you have a right to your opinion.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Extremely fast delivery!

5 April 2021
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Reply from inksdirect.ie

Thank you, apologies for not replying to your review quite as quickly as you got your cartridges !!

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