inkaarthouse.com Reviews 

330
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including the prints, frames, and overall art pieces, often noting they look even better in person and are well-packaged. Many people highlight the exceptional customer service, describing it as extraordinary, helpful, quick to resolve issues, and professional. Reviewers are also very satisfied with the ordering process, finding it easy, quick, and seamless, with many expressing their intention to purchase again. However, some customers also noted issues with delivery, including items arriving damaged, incorrect, or missing, and experiencing significantly longer shipping times than advertised. A few other people also felt that communication regarding order status was lacking or consisted of templated replies, leading to dissatisfaction with the overall delivery experience.

What people talk about most

Product

Consumers find product to be positive, with many praising the high quality of prints and frames, often... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the supreme quality of the... See more

Customer service

People report positive experiences with customer service, often describing it as extraordinary, superb, and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many experiencing significant delays, sometimes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a bit worried at first, not receiving any news of my expansive delivery. I took contact with the support service, they answered me a few days later and just receveid the order today, a month late... See more

Rated 5 out of 5 stars

The prints are of supreme quality and were received via post in perfect condition. After a misunderstanding about the size of the image (I didn't realise the image came with a white border) I conta... See more

Rated 5 out of 5 stars

I love the art pieces and the quality of prints and frames. We had one instance where a frame was received and the hanging hook was off centre but customer service were lovely and so helpful/quick to... See more

Rated 5 out of 5 stars

We ordered some prints recently from Inka Arthouse.. unfortunately, one of the ones delivered was incorrect. This can be a critical moment between customer and supplier - and in this instance Inka sho... See more


4.2

Great

TrustScore 4 out of 5

330 reviews

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4.2

All reviews

(330)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

They are a 10/10

Ordering from Inka Arthouse was a smooth experience. They are a 10/10. Loved the products I ordered although I had got the measurements in my space wrong and had to return the items. I loved the pieces I ordered from them. Return process was effortless. Inka Arthouse will always be my top of the choices.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Such a gorgeous quality print!

Such a gorgeous quality print!
I did have some trouble with sizing on arrival (be aware that the sizing of prints takes into account the white border) but Jen at Inka was extremely helpful in organising an exchange for me. If you are unsure get in touch with her first as their customer service is excellent.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and customer service

I ordered a print from this company and because I viewed the print on my phone, I couldn’t fully see the detail. The print itself was really high quality when it arrived and it arrived neatly and safely packaged. I decided I didn’t want the print in the end and asked if I could return it. Sandy was endlessly helpful and communicated clearly. Customer service was 10/10.

I returned the print and got a confirmation email within a couple of days. I would recommend this business to anyone looking to purchase a print because quality and communication are both excellent.

25 January 2026
Unprompted review
Rated 2 out of 5 stars

I ordered two things

I ordered two things. First of all the delivery was pretty delayed, and when it finally arrived one of the two things were missing. They answered me pretty quickly, but told me they were out of stock of the missing item.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Very, very poor quality print.

Delivery took longer than noted on their website, once the item was received I was shocked by the quality of the print, quite obviously a poor print. It was 'Ladies & Pasta 1939 Italy'. Such a great subject but almost laughable when you see it. No clear definition to the rocky scape, questionable detail to the ladies and their clothing, very, very poor. My advice is not to purchase from this outfit, unless you want to view the print from 100 metres away..........

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Great costumer service!

I placed and paid and order on the 29th December but, somehow, it was nowhere to be found. I couldn't even find and e-mail message about it. It was as if I hadn't done anything. After waiting for some time, I reached Inka's costumer service. We exchanged a few messages and they were incredible and didn't stop until it was located. A wonderful costumer service! Truly deserveful of a 5 star-review! I can't wait to get my framed print! You now have a faithful costumer from the other side of the world. All the best from Portugal ♥️

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Very impressed with Inka’s customer service today. When I received my very large picture by courier, after hanging I noticed a very small crack in the glass in one of the corners. By the time I noticed it I had destroyed the packaging so sending the package back would have been difficult. After sending pictures and explaining the issue by email, Inka owned the issue and sent me a brand new one in its place - not insisting that I return the old one in return. In a world where most transactions are no longer carried out face to face it was refreshing to see Inka championing old fashioned customer service - I will be back. Thank you . Matt

23 January 2026
Unprompted review
Rated 1 out of 5 stars

A bit of a surprise

Lovely print although surprised to find Gustav Klimt had changed his name posthumously..and my print proudly stated it was by Gustav Climt.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Service

My experience was a bit up and down but none of the down was Inka's fault. They were let down by Australia Post with the timeframe for delivery and also the state of the parcel on arrival. This didn't stop them from bending over backwards to rectify the situation and ensure I was looked after. Thanks for awesome customer service.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

My experience in dealing with Inka Art

I ordered a print and I was delighted with it. It was exactly what I had ordered. (On-line purchases can be a hit or a miss sometime). Unfortunately, the print was damaged in transit and when I advised Inka Art they agreed to send me a replacement without any quibbling. This is a company I can trust and I will certainly order more art from them.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. Fast on answering questions, and nice too! No problem with the order and now i got some beautiful posters! I am happy I found them! Five stars Thank you!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

We could not be happier with our print

We could not be happier with our print. The colours are vibrant and bright which is exactly what we were after. Our plain dull living room wall is now bright and cheerful.
Very happy with the quality of the framed print and the care taken with the packaging and delivery. Thanks to the team at Inka Arthouse 🙏

15 January 2026
Unprompted review
Rated 5 out of 5 stars

An absolutely brilliant company

An absolutely brilliant company . Great quality , efficient delivery and corrected a minor issue in a heartbeat without question . Would highly recommend them .

14 January 2026
Unprompted review

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