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INFRAREADY Ghost hunting equipment store Reviews 372

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TrustScore 5 out of 5

4.9

Electronics Store
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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often describing them as masterpieces and the best on the market. The delivery service is frequently highlighted as fast and efficient, with many appreciating the quick dispatch and arrival of their items. Reviewers also commend the outstanding customer service and the helpful, courteous staff who provide excellent communication and support throughout the purchasing process. However, some customers were dissatisfied with certain products, reporting issues such as a small speaker on one device, a faulty Alice Box with a limited word bank, and an SLS camera that malfunctioned and had poor material quality.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the products as amazing, well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Quality

People report positive experiences with quality. Many customers praise the excellent service and product... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness and knowledge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more

Rated 5 out of 5 stars

I purchased a spirit bridge Came super fast and I cant wait to use it Being honest I was a bit disappointed that it didn't come with any instructions on what modes would be best and what the diffe... See more

Rated 5 out of 5 stars

The Delivery Service was fantastic. The product made it to me in the States without being damaged. Very much appreciated. I was emailed when they received my order and kept me in touch with the proces... See more

Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.

Contact info

4.9

Excellent

TrustScore 5 out of 5

372 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Paranormal Investigator Review: Alice Box from Infraready UK – Fast Shipping & Must-Have Spirit Communication Tool

I've always wanted an Alice Box, and I finally got my hands on one from Infraready in the UK—totally worth the wait! As a paranormal investigator, I plan to bring this to every location going forward. The build is solid, the responses are intriguing, and it adds an exciting new dynamic to my sessions. Infraready was fantastic—super fast build and shipping time, even internationally. Highly recommend for anyone serious about their investigations. Thank you Andy!

1 April 2025
Rated 5 out of 5 stars

I made two pictures of my…

I made two pictures of my Teslaquantenhealer.
First in the off funktion, then in the on Funktion.The Difference was incredible. in the first picture were some colours around the pad in the second foto
were more colours and a beautiful eightshaped geometrical form.

5 March 2025
Rated 5 out of 5 stars

Purchased a full spectrum camera

Purchased a full spectrum camera. Easy transaction and great communication with fast delivery. Would definitely recommend this company and will make further purchases myself.

2 March 2025
Rated 3 out of 5 stars

Initially great but then shocked by arrival

The company's initial communication was great.
Once I had paid for the item the communication seemed non existent, not even a tracking number provided for the item.
What I am shocked about is that this £425 item came wrapped in bubble wrap in a plain cardboard box
No box for the actual item and no instructions or guidance.
I think this needs to be looked into for future purchases.

10 December 2024
INFRAREADY Ghost hunting equipment store logo

Reply from INFRAREADY Ghost hunting equipment store

Hi Claire. I’m sorry to hear about your experience. My shopping cart should have provided updates, maybe they have ended up in your junk folder along with the response I sent to you regarding the issue before you submitted this review. I had noticed your email address rejected my reply, maybe this hasn’t helped the communication. I have provided a number of options for you to consider. Likewise, if you have a solution that would suit you better then please let me know. It may be better if you text or what’s app the mobile number on my website to ensure your messages reach me and vice versa. Apologies. Andy

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