INFRAREADY Ghost hunting equipment store Reviews 372

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often describing them as masterpieces and the best on the market. The delivery service is frequently highlighted as fast and efficient, with many appreciating the quick dispatch and arrival of their items. Reviewers also commend the outstanding customer service and the helpful, courteous staff who provide excellent communication and support throughout the purchasing process. However, some customers were dissatisfied with certain products, reporting issues such as a small speaker on one device, a faulty Alice Box with a limited word bank, and an SLS camera that malfunctioned and had poor material quality.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the products as amazing, well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Quality

People report positive experiences with quality. Many customers praise the excellent service and product... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness and knowledge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more

Rated 5 out of 5 stars

I purchased a spirit bridge Came super fast and I cant wait to use it Being honest I was a bit disappointed that it didn't come with any instructions on what modes would be best and what the diffe... See more

Rated 5 out of 5 stars

The Delivery Service was fantastic. The product made it to me in the States without being damaged. Very much appreciated. I was emailed when they received my order and kept me in touch with the proces... See more


Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

372 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

This device WORKS SO WELL!

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the volume adjustment, being able to view the whole log of words from each investigation session. It really is a masterpiece of a device! Although, I did have a troubleshooting problem with one of the device’s functions so I reached out to the Infaready staff and they helped me fix the problem super quick and were very nice!!

8 September 2025
Rated 5 out of 5 stars

Just perfect

Just perfect, we had a personal contact on WhatsApp, nicely packed, send by Royal Mail to Belgium. For Belgian customers, you will have to pay some custom clearance costs.

18 August 2025
Rated 5 out of 5 stars

Very happy with my order

Great communication about status of my order and when my items were dispatched. I’m very happy with my new investigation equipment and I’m looking forward to using them on future paranormal investigations.

9 July 2025
Rated 5 out of 5 stars

Alicebox

Great customer experience, answered all my questions, great build quality, works like it supposed to, fast delivery and well packaged would definitely buy from them again

1 July 2025
Rated 5 out of 5 stars

Love how easy website is to register…

Love how easy website is to register account and find everything and their are so many ways to contact this company even through whats app wow plu their paranormal equiptment is far cheaper with these than any where ive ever searched for ghost hunting tools and other stuff

4 June 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fabulous company!!

I’d give even more stars if I could!!

An absolutely brilliant company for all things ghost hunting and equipment!! We had such a fab experience using this site from ordering to the customer service given and the delivery itself, everything was so quick and easy, we received regular updates throughout the order process as well to keep us in the loop and the delivery was so fast, items are also excellent and couldn’t recommend anywhere else for ghost hunting equipment. We will definitely be back here for more items in the future!

A big shout out to Andy for the excellent customer service and keeping us updated regularly during the process ⭐️⭐️⭐️⭐️⭐️

1 May 2025

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