Company very helpful in deciding what size needles required for my old overlockers. Charlie extremely helpful and sent pictures of required needles. However, the only thing that let's them down is del... See more
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How good can it get. Monday made contact with the Director (Charles) to make enquiries about an industrial sewing machine, paid for one. Tuesday he called us it been dispatched to us for Leeds. Wednes... See more
Excellent service. Charles has a Wealth of information and answered all my questions. My Juki was served on a Jack table and motor & Switch (which are a substandard Chinese manufacturer that s... See more
Service with excellence. Nothing was too much trouble. Charles delivered my Jack A6F industrial sewing machine and helped me move machines to make space. He did a price match and took my old industri... See more
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 02089147829
- sales@infinitysewing.co.uk
- infinitysewing.co.uk
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Replied to 50% of negative reviews
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Very prompt delivery and great prices
Great item at a great price and…
Great item at a great price and delivered promptly thank you
You did terrible
You did terrible. Ordered a product from you 3 weeks ago.Haven't heard anything. I also reached out on Friday on the chat and had no response for over an hour. What is going on with my order?
How good can it get
How good can it get. Monday made contact with the Director (Charles) to make enquiries about an industrial sewing machine, paid for one. Tuesday he called us it been dispatched to us for Leeds. Wednesday, it is delivered in the morning, fully assembled, we tested it and everything was perfect. Thank you Charles for the opportunity.
Company very helpful in deciding what…
Company very helpful in deciding what size needles required for my old overlockers. Charlie extremely helpful and sent pictures of required needles. However, the only thing that let's them down is delivery. Delivery should have been in two days tracked but items never turned up after 4 days and no tracking number issued. Phoned Charlie, who was immediately on the case and resent items by special delivery which came the following day. Cannot fault the service, only delivery, which makes me wary of further orders.
Had exactly what I was looking for
had exactly what I was looking for, best pricing for my specific needs.
only issue was that the courier held the package for a while so took over 5 days for them to reach me but that is not Infinity Sewing's fault.
Good quality and fair prices
Out standing service
A problem with my address prevented delivery of some bobbins. They message me and the called me to rectify and resend. Amazing service and will definitely look to use again.
Great service
A great service overall, the technician serviced two industrial and one domestic machines, answered all my questions and gave me tips on how to use the machines more efficiently. Charles was great at communicating and was clear about the prices from the beginning. I will use their services again.
Your engineer was excellent
Your engineer was excellent, knowledgeable and friendly.
My machine has been to several other service places and this is by far the best.
He was happy for me to watch the process and as a result I have a far better understanding of the machine..
I will not hesitate to use your services again especially the lovely man who came today.
I am embarrassed to say I did not ask his name, please apologise to him for me.
Lizzie Burke
I'd advise to anyone
I'd advise to anyone. Amazing customer service. Do anything to help . Full of advise. Absolutely Amazing. Big thanks to Charlie. Thanks for all the help. The best 👌
10/10
Great product and excellent service. Everything works flawlessly, and I really appreciated the updates I received.
I will definitely be using Inifinity Sewing again.
Great service from these guys
Great service from these guys. The wife is over the moon with her new sawing machine.
I hired an industrial sewing machine…
I hired an industrial sewing machine for 5 days and the whole process was very easy. Charles is super helpful and very accommodating. Would highly recommend!
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