Absolutely terrible! What's the actual point in indigo! Useless! Whoever runs the buses needs sacking! Anarchy. Never on time if turn up at all! Worst public transport going! Better off walking.
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See what reviewers are saying
Had problems uploading my result but after a quick email explaining my problem, Claudia got back to me and sorted the issue out promptly. Since my flight was really early in the monrning the day... See more
The whole process worked well. Tests arrived day after ordering and test result came first thing in the morning after sending late the previous evening. Definitely recommend. Just one small suggestion... See more
Christelle was amazing despite being severly short staffed. Lose 1 star because the process to get an antigen test certfieid was very stressful... I didn't get a QR code to scan my test kit ID... See more
Company details
Written by the company
As a Doctor led company, we pride ourselves on our commitment to providing our customers with results when it matters most. We offer fit to fly tests.
Contact info
2 Somerset Road, N17 9EJ, London, United Kingdom
- info@indigotraveltest.co.uk
- indigotraveltest.co.uk
Absolutely terrible
Absolutely terrible! What's the actual point in indigo! Useless!
Whoever runs the buses needs sacking! Anarchy. Never on time if turn up at all! Worst public transport going! Better off walking.
8 June 2023
Unprompted review
Results came back after we had landed…
Results came back after we had landed and gone through customs at the airport, after about 8 emails sent to them.. no phone number to speak to anyone,, only email.. Waste of time and money
17 October 2022
registration numbers did not go through
our registration numbers did not go through and even when the sent a special email to say it will work it still didnt.. we did not get the results in time for our flight and when we asked for a refund we did not get one... its now 5 months later and they are ignoring my email :/
7 August 2022
Unprompted review
Great and quick service
Received tests the next day, easy to submit the results online, quick response and certificate.
22 July 2022
2 stars deducted due to delays
There were significant delays due to site unavailability, I was informed twice "site cannot be reached". Eventually I used their email address to send neccessary documentation.
I received apologise for the delays and from then on things ran smoothly and my "fit to fly " certificates arrived promptly
12 July 2022
Unprompted review
We booked 3 tests to travel
We booked 3 tests to travel, they arrived in time (day after order) and the test validation was ready within 1 hour
10 July 2022
Quick service
19 June 2022
The worst company in my opinion
The worst company in my opinion. Wouldn’t give me a refund I thought that I would receive a antigen test with their , company name on it there was nothing there I paid for a normal later flow test which I have at home. In addition , there was no instructions or anything on the packaging , no ID or tracking number. I ended going to Damhealth a trusted company. If your looking to contact the company , there’s no phone number on the website also it’s all fake. Don’t trust them. -0 stars I would give
17 June 2022
I did not receive my certificate in…
I did not receive my certificate in time. I paid for the fit to fly test and it was completely useless as the certificate did not come back in time. My flight was at 12:00 pm so I needed the results by around 9 or 10 am. I took the test at 11:00 pm the previous night, leaving almost 10 hours to receive the certificate. Since this was for entry to the us, 24 hours does not give you much time to do the test beforehand. It’s not like I did the test 1 hour before the time I needed it. I think 10 hours is enough time to produce a certificate, especially given the 24 hour limit. I had to purchase another test at Gatwick airport which made my trip a lot more stressful and cost me an extra £35.
13 June 2022
No one turned up to do my video covid…
No one turned up to do my video covid test, which is a massive inconvenience 22hrs before travel
11 June 2022
Would definitely use again
Would definitely use again . Delivered exactly what they say they will do . Got the results within the hour thank you
26 May 2022
Very efficient pre-departure supervised LFT
Very efficient and helpful service for my supervised LFT pre departure test. Took only a few minutes and the forms were emailed to me immediately.
14 May 2022
very fast delivery and easy to use
11 May 2022
Refunded promptly
Ordered thinking I needed this test but they refunded me promptly when I realised I didn't!
9 May 2022
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