Ordered a part, received the wrong part. Phone number goes straight to voicemail instructing you to whatsapp message. Got no reply from that. Emailed them. Also no reply. No real business address on w... See more
Company replied
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See what reviewers are saying
Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more
Company replied
Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!
The camera i ordered was out of stock and I didn't realise but the next one up came instead they were in around the same price. The one I received is exactly what I needed but didn't realise it is a... See more
Company details
Written by the company
Supplying car accessories
Contact info
Killarney, v93vk11, Killarney, Ireland
- 0646694177
- info@inchautos.ie
- inchautos.ie
4.4
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star service
My order was originally wrong which was probably my own fault I contacted them and they sent the proper item In 2 days .5 star
4 July 2024
Great customer service
Great customer service. They accidentally sent out the wrong size wheel cap. Within 5 mins of me informing them they had the right size sent which was delivered the next day. Will be buying from Inch Autos again
8 June 2024
Wrong item sent and no response to my…
Wrong item sent and no response to my email or phone call regarding the item being replaced or refunded.
26 April 2024
Top quality goods with quick delivery.
27 February 2024
TERRIBLE CUSTOMER SERVICE!
TERRIBLE CUSTOMER SERVICE!
I received the wrong lights that I ordered and have been attempting to sort the issue for over a month. Firstly, I was having to send numerous emails and chats on the online shop as I wasn’t receiving an answer. Now, I believe I have been blocked as neither my emails or the online shop chat is working for me, all because I was wanting what I ordered and paid for!! Would not recommend in the slightest!
28 January 2024
I struggled to see with my previous…
I struggled to see with my previous LEDs and these LEDs we’re definitely a good choice they are reasonably priced and definitely enhance your view of the road at night time making for a safer journey I wasn’t sure if they were going to be like in the pictures for videos they have but but I can guarantee that the videos are accurate
4 January 2024
Inch autos great company
Brilliant range of products I bought 2 sets of k65 led bulbs absolutely brilliant and next day delivery
2 January 2024
Amazing service
Amazing customer service emails back no hassle Amazing products, best company I've dealt with in a long time
From the husband
25 December 2023
I thought I would have to sell my car…
I thought I would have to sell my car before a friend gave me the name Inch Autos. I could not see where I was going at night in my Toyota auris. The bulbs I got are life changing. Very quick response. Quickly advised and the bulbs arrived quickly. Even if they are more expensive they are worth EVERY penny. If you are worried about night driving, ring them for advice 🙌🏻😊
14 December 2023
Unprompted review
Bulbs I ordered were wrong my fault was…
Bulbs I ordered were wrong my fault was no issue swapping them very sound to chat to
5 December 2023
Really disappointed bought a product…
Really disappointed bought a product and paid extra for charging pack which was not included. Followed up and was promised the charging pack but it has still not arrived 7 days later.
6 December 2023
Unprompted review
Reply from Inch Autos
Dear Marie,
We sincerely apologize for the oversight regarding the charging pack not being included in your original order. We understand how disappointing this can be. Please know that we dispatched the missing item the very next day, and based on our shipping schedule, it was expected to arrive by Wednesday or Thursday at the latest.
With thousands of orders processed monthly, we strive for perfection, but occasionally, mistakes do happen. We're grateful for your understanding and are here to ensure your satisfaction. If there's anything further we can assist you with, please don't hesitate to reach out.
Kind regards
Very fast delivery
9 November 2023
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