Ordered a part, received the wrong part. Phone number goes straight to voicemail instructing you to whatsapp message. Got no reply from that. Emailed them. Also no reply. No real business address on w... See more
Company replied
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See what reviewers are saying
Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more
Company replied
Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!
The camera i ordered was out of stock and I didn't realise but the next one up came instead they were in around the same price. The one I received is exactly what I needed but didn't realise it is a... See more
Company details
Written by the company
Supplying car accessories
Contact info
Killarney, v93vk11, Killarney, Ireland
- 0646694177
- info@inchautos.ie
- inchautos.ie
4.4
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top service
Top service. Delivered next day and any questions Dan was on the phone. Highly recommend
13 February 2025
Unprompted review
Reply from Inch Autos
Thanks David
Excellent quality led bulbs
Excellent quality led bulbs ,
Very bright I've bought many sets in different places but these are very good
Fast shipping,
I'll be back for more soon
5 February 2025
Unprompted review
Reply from Inch Autos
Thanks Tony
Recommend
Ordered a set of leds for my car , unfortunately there was an issue with the bulb that was no fault of inch autos.
Upon contact with Daniel, he gave me a few resolutions to sort the issue and it was hassle free. Will deal with again in the future.
11 February 2025
Unprompted review
Reply from Inch Autos
Thank you Henry
My third set of bulbs from inch autos…
My third set of bulbs from inch autos great service to deal with. Ta much james
30 January 2025
Unprompted review
Reply from Inch Autos
Thanks Jim
Next day delivery is great if you vi need…
Next day delivery is great if you need something quick…
29 January 2025
Reply from Inch Autos
Thank you
Got full set of LED lights for 2017…
Got full set of LED lights for 2017 Ford Ranger.Amazing differece in driving at night now. Inch Auto was brilliant to deal with and made the install look so eazy. Would highly recommend Inch Autos to anyone.
Dermot
1 February 2025
Unprompted review
Reply from Inch Autos
Thanks Dermot
Mk6 Golf direct fit h7
Fit perfect. Great light out of them. No error in dash. Well worth the money
27 January 2025
Reply from Inch Autos
Thanks Thomas
Great service and easily dealt with
Great service and easily dealt with ! Order one day and next delivery, with 2 orders of new k65 led lights couldn’t recommend a better light!
30 January 2025
Unprompted review
Zero Rate if possible
Send the correct product….
Answer emails requesting correct product or Refunds
25 November 2024
Reply from Inch Autos
Hi Sam,
We sincerely apologize for the mix-up with the €10 holders in your order. Unfortunately, our email system was temporarily down when you reached out, which delayed our response. Had we received your message at the time, we would have immediately arranged to exchange the items for the correct ones.
We understand your frustration and truly value your business. Please contact us again at [your correct email] and we’ll resolve this for you straight away.
Thank you for your patience and understanding.
Best regards,
David Inch Autos
Top quality service and top quality product
25 November 2024
I bought bmw lights for my f30
I bought bmw lights for my f30. They are NOT can bus free. Car sings me a song every time I turn it on with all of the error codes
27 September 2024
Unprompted review
Reply from Inch Autos
The reviewer’s comments are inaccurate and misleading. The BMW F30 lights we sell are CANBUS compatible and designed to prevent error codes when fitted correctly. We have had no other reports of this issue. The review contains false technical information that damages our business reputation.
The earpiece is very uncomfortable to…
The earpiece is very uncomfortable to wear compared to one of another brand that I had and the sound quality isn’t as good. I’m sending it back. Also I can’t contact the seller via a call which is disappointing
27 August 2024
Wouldn’t be rushing to buy of them again
I ordered lights for my f30 and only half came about a week later, after continuous phone calls they eventually answered and said they’d sort it. So I left it another few days and no sign of it, I called again and got the same response. Then two weeks later I recieved the other lights and in fairness they through in two chargers and a usb plug for the car.
Customer service wouldn’t be great but atleast I got my lights in the end.
6 August 2024
Terrible customer service
Sent wrong lights , tried to resolve over email but after 2 or 3 emails I never got a reply even after asking for a phone number to ring. Lights themselves are the best I’ve seen , customer service is appalling and if you want to return anything you will not get a reply .
26 April 2024
Ordered light kit and missing…
Ordered light kit and missing lights.Contacted them about and they never sent me out the lights.
26 July 2024
Great service..lovely guys..100%
2 August 2024
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