InCharge Debt Solutions Reviews 2,270

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and und... See more

Company replied

Rated 3 out of 5 stars

Over all it is a good service. I have have a few issues with your company. Had one of my accounts that was consolidated get took it off the program and wasn’t picked up for several months. And most re... See more

Company replied

Rated 5 out of 5 stars

They held my hand thru the process, and reduced high interest cards to 6.9% interest, set easy to afford monthly pmts and were available by phone, offered classes and education articles for sound fina... See more

Company replied

Rated 5 out of 5 stars

I am halfway through a 4- year debt management plan. Insight made it easy to enroll by dealing with creditors. The awfulness of large debt eased from fear, panic, and shame into a steady, doable lean... See more

Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Debt Relief Solutions: Nonprofit Credit Counseling, Debt Management and Debt Consolidation. Helping Millions Become Debt Free Since 1997.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I still remember the conversation I had…

I still remember the conversation I had with my consultant. She was kind, empathetic, and non-judgmental, explained the expectations of the program, and made me feel like I hadn't completely failed as an adult. I'm very happy with my experience.

22 November 2024
Rated 5 out of 5 stars

Great Company To Do Business With

InCharge Debt Solution is the best decision I could have made to help me get my debt uncontrolled. They have been a huge help for me from having bad credit to now good credit. They also have great customer service and support. I recommend anyone who has problems with debt to try them, they will help you get your debt back on track again.

19 November 2024
Rated 5 out of 5 stars

You are the Gold Standard

The system for consolidating debt is gold standard. Will recommend incharge to anyone. Your service has helped my financial situation immensely.

12 November 2024
Rated 5 out of 5 stars

Easing pain, quality everywhere

I am halfway through a 4- year debt management plan. Insight made it easy to enroll by dealing with creditors. The awfulness of large debt eased from fear, panic, and shame into a steady, doable lean and push for financial health. Also everywhere you turn things work and are well done. Emails, agents, online account monitoring, wow. Not a hint of cheaping out on execution or customer experience. So great!

7 November 2024
Rated 5 out of 5 stars

They pay on time

They pay on time. When I paid one debt off early they did as I asked and put those funds on the one I wanted it on. So that will get paid off faster.

1 November 2024
Rated 1 out of 5 stars

They texted me a time to schedule an…

They texted me a time to schedule an initial call. I get all ready and answer the call at the appointed time. Even received a text 5 m before stating I have a call in 5 m. When the phone rings I answer and get a digital message and then placed on hold for 4 minutes until someone is available. You scheduled the call with me! Why wasn't someone immediately available?

18 October 2024
Unprompted review
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Reply from InCharge Debt Solutions

Dear Stephanie,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration caused by the wait time during your scheduled call. Your time is extremely valuable to us, and we strive to provide a smooth and prompt experience for all of our clients. We have attempted to reach out to you following your review, and we kindly ask that you return our call at your convenience. We are hopeful to speak with you soon.

Sincerely,
InCharge Debt Solutions

Rated 4 out of 5 stars

Should eliminate some of the credit…

Should eliminate some of the credit like some of the other subscribers are doing. Making the people pay the whole debt as the credit card it self!!!! So it clear their credit. Also fix people credit scores. They Stat the same as not paying anything at all!!

16 October 2024
Rated 3 out of 5 stars

Incharge solutions…

I like that they help me.I do not like because there is a lack of communication. I DONOT LIKE THEM HAVE TO TAKE A FEE FROM MONEY I OWE.

10 October 2024
InCharge Debt Solutions logo

Reply from InCharge Debt Solutions

Hello Mary,

Thank you for taking the time to leave us a review. We truly appreciate your feedback. More importantly, we're glad we had the opportunity to speak with you personally to address your concerns. Our goal is to always provide the best possible service.

If you have any further questions or would like additional assistance, please do not hesitate in reaching out to us directly.

Best Regards,
InCharge Debt Solutions

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