Impakt Claims Reviews 

518
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Can’t thank impact claims enough been very helpful all the way through the process , which has only took around 4-5 weeks start to finish to get me a big enough refund to be able to spoil the child... See more

Company replied

Rated 5 out of 5 stars

I must say a massive thank you to Impakt Claims, and especially Bobby who helped me with my Car Finance Claim. Bobby kept in touch with me nearly everyday with updates. So friendly and informative, l... See more

Rated 5 out of 5 stars

The whole experience from start to finish was stress-free and seamless. I went in not expecting much but ended up receiving nearly £2000 back from my claim after only being offered £100 initially. Imp... See more

Rated 1 out of 5 stars

Dont use this company. They threating me every single day with payment and getting ccj on me when they told me i would recieve only £27 for my claim in december 2023 now which i said ok and made ot... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Working for our customers to ensure fair treatment, clear communication and professional assistance throughout their claim. https://t.co/M6wiC3xkJt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.5

All reviews

(518)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Impakt claims: You are the Best!!!!

I am speechless at the moment. I can’t believe this! All I can say is thank you so much Tom, thank you so much Krisha, they were fantastic. I lost all hope in getting my funds back, but impakt claims were so assured and dined till the last minute to get back my funds and with interest.

Being a victim of a devastating Scam out of carelessness, yet I was able to believe and dream again due to this outstanding Company called Impakt claims. I will advise to go with them, they know what they are doing. Never lose hope. Be genuine in your claim and then Impakt are the best to go with.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

One very pleased customer

From the very beginning of my claim both of the people I spoke to, Tom and India were very helpful and very supportive, nothing was too much trouble for them, they explained the whole process so even I could understand, I am very pleased with the service I received and a very successful claim.

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful! Non stop effort till a solution is found. Used them a few times and always been 5/5

5 March 2024
Unprompted review
Rated 1 out of 5 stars

Wasted my time got all evidence forward…

Wasted my time got all evidence forward had told them how much amount I got scammed asked for bank statements and chats showed them said due to the size payment we don’t believe the bank will uphold claim not sure why I bothered very disappointed just a time waste

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Gang of crooks as most companies take a…

Gang of crooks as most companies take a 25 % max cut these con artists take 40 - 50 % and they get your cash but hold onto it for ages would never use them again

22 August 2023
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

We work to a regulated capped fee structure and can see your claim was invoiced at 30% which is correct for the size of your claim. We often need to chase delays on the lender side, but never hold onto refunds once received.

Rated 1 out of 5 stars

AVOID AVOID AVOID AVIOD One Star is too…

AVOID AVOID AVOID AVIOD One Star is too much, I was mis sold products but as there wasnt enough interest in it for them to take their money they didnt proceed or help with any claims. Total waste of time. I asked for them to remove all my data and remove my permission to deal with my accounts and still getting emails. DO NOT WORK WITH THIS COMPANY

8 February 2024
Unprompted review
Impakt Claims logo

Reply from Impakt Claims

As we explained on email, we cannot claim for the principal sums you actually borrowed. This still need to be repaid. As a claims management company we have to ensure claims have a good basis before sending. We were happy to work on your behalf to investigate whether we could advance your claims. Unfortunately upon receipt of your lending information we could not.

Rated 5 out of 5 stars

Fabulous results!!

Fabulous results!!! I found Impakt Claims to be Very helpful! Always available, easy to contact, with a professional attitude but always ready to listen and support!! I couldn't recommend more!!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company. Everything was so easy .loads of communication. I received over £500 and my car finance was settled. So i own my car outright. The team were amazing from start to finish. I will be recommending to everyone

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Kind and honest company with a lot of dedication to their customers

I have been so worried about my finances and having people take some of that weight off my shoulders and offer me support and help with disputing mis sold loans has been amazing. I am so happy with my result and as anyone I was cautious at first but this company has shown nothing but determination and hard work from the beginning and I have now recommended them to others, amazing people and amazing company

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Until the cold call I got

Until the cold call I got, to be honest I never usually accept them, I had never heard of the company. Now I am so glad I took the call - the service is quick, simple and non intrusive - apart from signing a document giving them authority to act on my behalf I heard nothing until the call yesterday telling me they had won my claim. Very friendly, efficient & helpful staff, no grey areas direct to the point & I will be recommending them to all my friends.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Thank you

After I suffer a big lost with thieft Impakt Claim recover for me a side from money they are a great company with big help thanks Impakt Claim and thanks Tom Taylor for helping

7 December 2023
Unprompted review
Rated 5 out of 5 stars

100% recommended

The speed, compassion, assurance and expertise of Impakt Claims made my experience great. I still marvel at how I got back the money I lost to crypto scammers. 100% recommended.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

I contacted impakt reguarding my…

I contacted impakt reguarding my Vanquis credit card - after only 8 weeks I have been offered a large sum to lower my balance with them which will greatly reduce my monthly payments . The team kept me up to date with the progress throughout . I’m delighted with the result and fully recommend using this company . Thankyou !!!

30 November 2023
Unprompted review
Rated 1 out of 5 stars

I started a claim with this company in…April 33

I started a claim with this company in April 23. I have had to contact them for updates as there is absolutely no communication unless I do. I have contacted them on 27th October no reply and again 11th November still no reply. They really need to look at customer service & communication for the percentage they take per claim.

14 November 2023
Unprompted review

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