Making the application process clear and straightforward. Our Kenya eTA visas came through within less than 24 hours. All very simple, fast and most agreeable! Superb service.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was pretty easy to process. However, they took my money first and then asked for my details later... what if I didn't qualify for a visa? Anyway, this website was a lot easier to use than some ot... See more
It was very helpfull and give me enough time to fill-in the information.
The system does not allow umlauts, like ä, ö, etc., which means that I cannot write my address as it actually is, because in my native language, "ä" is a different letter from "a", like in Finnish, Ge... See more
Company details
Written by the company
Visa, ETA, and travel paperwork made simple. ImmiAssist is 100% online agent helping you what you comply with all paperworks and requirements when travelling. We double-check your documents, submit and manage your application, and keep you updated until you get your travel visa. We are not a government agency but we have local migration and visa agents in our destinations to comply with all requirements and minimize risks of any rejections or problems when travelling.
Contact info
Barcelona, Spain
- support@immiassist.com
- immiassist.com
Travel Visa. The easy way.
4.1
Great
1K reviews
Replied to 42% of negative reviews
Typically replies within 2 weeks
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Qick and easy to apply
Qick and easy to apply
The process is simple enough to do in a matter of mimutes on the website or via the app
12 March 2026
Unprompted review
easy to use with clear instructions
11 March 2026
Unprompted review
this will be 1st and last time to deal…
this will be 1st and last time to deal with them. i didn't know i don't have to have K ETA for my family trip to Korea this year. I heard I needed to have visa but later I found I didn't have to.
2 things that i would share. 1st I didn't know they are 3rd party agent. and they asked me credit card detail in the middle of process not in the end. Once i found all this and i didn't finish process,
I requested money back and they obviously would not get me whole money back. It is my bad that I did not check more but I would share my mistake not to happen to you.
9 March 2026
Unprompted review
Reply from Immiassist
Hi Sewon,
Thank you for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.
To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website and in all our communications.
We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application or your refund request, please contact us directly at https://www.immiassist.com/contact-us so we can review your case.
The ImmiAssist team
I have visited Australia on a number of…
I have visited Australia on a number of occasions for holiday....therefore the process is made easier then my first application.
11 March 2026
Unprompted review
It was easy and straightforward and I…
It was easy and straightforward and I had no problems doing this on my cell phone.
10 March 2026
Unprompted review
Took awhile
10 March 2026
Unprompted review
Seamless & easy to use
10 March 2026
Unprompted review
It remindem me what I miss or did wrong
10 March 2026
Unprompted review
It’s a scam
It’s a scam. They completely fooled me. I was filling out the K-ETA visa application for my family on the official K-ETA government website but hadn’t finished it. Later, I got an email from Immiassist saying, “This is the final notice to complete the Electronic Travel Authorization (K-ETA) for entry into Korea. A valid K-ETA is required to travel to Korea. If you’re still planning your trip, complete your application today.” Without doubt, I clicked “Continue applying for an Electronic Travel Authorization (K-ETA).” They claim they clearly stated, “Legal Note: immiassist.com is not affiliated with any government agency.” Yes, it was written at the bottom of the message, but how can they use K-ETA like they are?
9 March 2026
Unprompted review
Reply from Immiassist
Hi Jae,
Thank you for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.
To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website and in all our communications.
We understand that the email you received may have caused confusion, and we sincerely apologize for that. Our intention is never to mislead our clients.
Our fees include:
• Detailed document revision
• Ensuring you get your visa at the right moment
• Detailed visa tracking and recovery in case of loss, theft or delivery issues
• Professional visa and travel support
• Government fees (directly established by governments)
All this to reduce any chances of rejection to almost zero.
If you have any concerns about your application or would like to discuss this further, please don't hesitate to contact us directly at https://www.immiassist.com/contact-us
Again, we apologize for any confusion this situation has caused.
The ImmiAssist team
Streamlined process
Streamlined process, easy to access and upload all that’s asked of with no trouble
9 March 2026
Unprompted review
Easy to follow🫶
9 March 2026
Unprompted review
Nice and easy
8 March 2026
Unprompted review
Very efficicent
8 March 2026
Unprompted review
Long wait time.
7 March 2026
Unprompted review
It was great using your online…
It was great using your online application platform.
5 March 2026
Unprompted review
AVOID
AVOID. This is close to a scam. Googled for a British ETA and was charged over $150 for the $30 eta visa. Spoofed the actual government site. No value added. Google is partially to blame as Google search generates 4 or 5 of these sites before the actual government site appears. You don't need to use them for most things including the ETA for tourists. Make sure you are on legit government site, not a for profit site unless you want to pay them for virtually no work.
24 February 2026
Unprompted review
Reply from Immiassist
Hi Mark,
Thank you so much for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.
To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.
Our fees include:
• Detailed document revision
• Ensuring you get your visa at the right moment, as even getting it too early can cause issues due to validity
• Detailed visa tracking and recovery in case of loss, theft or issues with delivery
• Professional visa and travel support
• Government fees (directly established by governments)
All this to reduce any chances of rejection to almost zero.
We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us
Warm regards,
The ImmiAssist team
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