Honestly the best experience ever. I went to this appointment with little to no hope. My anxiety was extremely bad because of previous concerns I had. The staff there are so welcoming and accommodatin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely fabulous experience. The clinic is very relaxing when you walk in. I was an anxious wreck before my early assurance scan and i was just made to feel at such peace. The lovely sonographer to... See more
Company replied
Such a lovely , friendly , welcoming bunch of ladies. I felt so comfortable with my whole experience, everything was explained in so much detail and the lady really took her time making sure me and my... See more
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“I had an early pregnancy scan at Imaginatal and was very impressed. Booking was quick and straightforward, and I was able to get an appointment on same day . The clinic was easy to find and had a ca... See more
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Company details
Written by the company
Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.
Experience Imaginatal's Exceptional Care
Written by the company
- Free Rescan Policy for Early Scans
- Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
- Accurate Gender Scans Guaranteed
- Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
- Comprehensive Health Screenings
- Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
- Friendly and Welcoming Environment
- Join our happy customers. Experience our award-winning care and welcoming staff today!
Our Rescan Policy
Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"
Contact info
151 Wick Road, Brislington, BS4 4HH, Bristol, United Kingdom
- 08006404299
- info@imaginatal.co.uk
- imaginatal.co.uk
Book Your Health Scan Today
4.8
Excellent
666 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Staff super lovely and helpful and mad…
Staff super lovely and helpful and mad the experience really pleasurable
10 June 2026
Reply from Imaginatal
Hi,
Thank you so much for your kind words! We’re really pleased to hear our team made you feel looked after and helped create such an enjoyable visit.
Best wishes,
Imaginatal Team
Everyone at the clinic was so kind
Everyone at the clinic was so kind, especially Fatima, who did the scan. It was such a lovely experience to see our baby. Thank you all for your work :)
9 June 2026
Reply from Imaginatal
Hi,
Thank you so much for your lovely review! We’re delighted to hear that you had such a special experience seeing your baby with us. Fatima will be so pleased to know her care made your visit even more memorable.
Best wishes,
Imaginatal Team
Brilliant customer service
Brilliant customer service, was made to feel very comfortable. Happy to use imaginatal again!
7 June 2026
Reply from Imaginatal
Hi
Thank you so much for your kind feedback! We’re so pleased to hear you felt comfortable and well looked after during your visit. It would be a pleasure to welcome you back to Imaginatal again.
Best wishes,
Imaginatal Team
Amazing experience very calming…
Amazing experience very calming environment. Staff were informative and lovely, I would really recommend.
6 June 2026
Reply from Imaginatal
Hi
Thank you so much for your lovely review! We’re delighted to hear your visit felt peaceful and reassuring, and that our team helped you feel informed throughout. Your recommendation truly means a lot to us.
Best wishes,
Imaginatal Team
Absolutely fantastic
Absolutely fantastic. Lovely atmosphere and the sonographer- Nina- was so lovely and polite. We had a gender reveal and we couldnt have enjoyed it more
6 June 2026
Reply from Imaginatal
Hi
Thank you so much for your lovely review! We’re delighted to hear that your gender reveal was such a joyful experience and that Nina helped make the moment even more special with her warm and caring approach. It means so much to be part of memories like this.
Best wishes,
Imaginatal Team
Bad experience overall
Unfortunately, I did not have a good experience.
Firstly, the scan felt very rushed and lasted less than 10 minutes. For a growth scan, I expected a more thorough assessment. The measurements were not clearly explained, and the images provided were of poor quality and did not appear to have been taken carefully.
Secondly, the receptionist showed me where I could park and advised that I could park there after 7:00 pm. However, I received a parking ticket within 10 minutes, which was extremely frustrating. It would have been better if the receptionist had informed me that she was unsure about the parking rather than providing incorrect information. I would then have chosen to park elsewhere.
Overall, what should have been a positive experience became stressful and frustrating. In addition to my disappointment with the scan itself, I have now incurred a penalty charge, which has further negatively impacted my overall experience.
4 June 2026
Reply from Imaginatal
Thank you for taking the time to share your feedback. We are sorry to hear that your visit did not meet your expectations and that you left feeling disappointed.
With regard to the scan, we would like to reassure you that our sonographers complete all required checks and measurements in line with clinical guidelines. Scan times can vary depending on how quickly the necessary views and measurements can be obtained, and once all required aspects of the scan have been completed, we do not scan for longer than clinically necessary.
We are also sorry to hear about the parking issue. We do have parking available at the back of the clinic, which can be arranged if staff are informed. However, we are unable to take responsibility for where visitors choose to park or for any parking penalties issued by third-party parking enforcement.
That said, we appreciate your comments and will review how parking information is communicated to patients to help avoid any confusion in future.
Kind regards,
Imaginatal
Our sonographer was so great
Our sonographer was so great, kind and made it extra special for us. We brought 3 kids with us to find out the gender and it is such a great memory for us all
4 June 2026
Reply from Imaginatal
Hi
Thank you so much for your beautiful review! We’re so pleased your gender scan became such a special family moment, especially with your children there to share it with you. It’s lovely to hear our sonographer helped make the experience feel memorable and full of joy.
Best wishes,
Imaginatal Team
Thorough!
The lady who did the scan was blooming lovely. Gave us plenty of time. Really felt like we weren't being short changed. She tried really hard to get good photos and talked us through everything in how the baby was laying etc. She and the reception staff recommended coming back for a free rescan as the first set of photos weren't great. The 2nd set were amazing!
Reception staff super chatty and lovely.
The place was really clean and tidy. Lovely decorated.
They all seemed genuinely invested in us having the best experience possible!
Only downside is website says it has parking but it doesn't really. It's more side streets apart from one spot out the front that was awkward to get in and out of.
And free present included! So thoughtful!
4 June 2026
Reply from Imaginatal
Hi,
Thank you so much for such a lovely and detailed review. We’re thrilled to hear that our team helped make your visit feel special, relaxed, and genuinely cared for from start to finish. It’s wonderful that you were able to come back for clearer photos and leave with images you loved.
We also really appreciate your honest feedback about the parking information on the website. We’ll take a look at this to make sure it is clearer for future visitors.
Best wishes,
Imaginatal Team
Have done a scan today with doctor Emmanuela
Have done a scan today with doctor Emmanuela Romford ,and she was wonderful,she checked in details and was so friendly
All staff was wonderful
Probably will go bck there
4 June 2026
Unprompted review
Reply from Imaginatal
Hi,
Thank you so much for your lovely review. We’re delighted to hear that your scan at our Romford clinic was such a positive experience. Emmanuela will be so pleased to know her care, warmth, and attention to detail made you feel well looked after. We’d be very happy to welcome you back again.
Best wishes,
Imaginatal Team
An amazing experience
An amazing experience! The staff is super friendly. The sonographer explained everything and made us feel super comfortable. The place is well located and easy to get.
4 June 2026
Reply from Imaginatal
Hi,
Thank you so much for your wonderful review. We’re really pleased to hear that you had such a lovely visit and felt comfortable throughout your scan. It’s great to know our team made you feel welcome, kept everything clear, and that you found the clinic convenient to get to.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi,
Thank you for your lovely feedback. We’re so pleased to hear that you felt at ease and well looked after throughout your visit. It’s wonderful to know our team helped make the experience clear, comfortable, and reassuring for you.
Best wishes,
Imaginatal Team
Really Lovely Sonographer
Really Lovely Sonographer, informative and reassuringly - Thank you
3 June 2026
Reply from Imaginatal
Hi,
Thank you so much for your kind words. We’re delighted to hear that our sonographer helped you feel informed, reassured, and well cared for during your visit. It really means a lot to us.
Best wishes,
Imaginatal Team
Needed a well women scan for…
Needed a well women scan for reassurance. Staff were extremely kind and caring and very clear. I was anxious but everything was calming. Report came through really quickly. Would definitely recommend.
2 June 2026
Reply from Imaginatal
Hi,
Thank you so much for your thoughtful review. We’re really pleased to hear that our team helped you feel calm, supported and well informed during your well woman scan. It’s wonderful to know your report arrived quickly and that the visit gave you the reassurance you needed.
We truly appreciate your recommendation.
Best wishes,
Imaginatal Team
The staff were very good.
The staff explained everything before the procedure. The scan result was sent the same day, and the blood test result also came within 2 days. Happy with the service.
2 June 2026
Reply from Imaginatal
Hi,
Thank you for your kind review. We’re really pleased to hear that everything was clearly talked through beforehand and that your results arrived promptly. It’s lovely to know you were happy with the care and service you received.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi,
Thank you for your kind review. We’re so pleased to hear that you had such a positive visit with us and that our team made a lovely impression. Your feedback means a lot to everyone here.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi,
Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive visit with us.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi,
Thank you so much for your lovely feedback! We’re so pleased to hear your visit felt peaceful and positive, and that our team gave you a warm welcome.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi,
Thank you so much for your kind words! We’re delighted to hear our team made such a lovely impression during your visit.
Best wishes,
Imaginatal Team
Staff were lovely explained everything…
Staff were lovely explained everything well and also very clean
22 May 2026
Reply from Imaginatal
Hi,
Thank you so much for your kind review! We’re really pleased to hear that our team made you feel well looked after and kept you informed throughout your visit. It’s also lovely to know the clinic environment stood out to you.
Best wishes,
Imaginatal Team
staff were super friendly and very…
staff were super friendly and very thorough during the ultrasound explained everything, they made our experience so special!
23 May 2026
Reply from Imaginatal
Hi,
Thank you so much for your lovely feedback! We’re delighted to hear that our team helped make your visit feel memorable and reassuring. It’s wonderful to know the sonographer took the time to guide you through everything clearly and with care.
Best wishes,
Imaginatal Team
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