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Imaginatal Reviews 609

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, friendly, and professional demeanor, making them feel at ease and well-cared for during their visits. The service is frequently highlighted as outstanding, with many appreciating the thorough explanations, compassionate approach, and the overall smooth and reassuring user experience. Booking appointments is described as quick and straightforward, often allowing for same-day scheduling, which adds to the convenience and positive impression. However, some customers experienced issues with product quality, such as unclear 4D images or poorly printed keepsakes, leading to disappointment despite the staff's efforts. A few other people also felt that communication was lacking during scans or encountered delays, with one instance noting a sonographer's late arrival and an impersonal approach.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, welcoming, and... See more

Service

Reviewers mention positive feedback about service, often highlighting the clear instructions, professional... See more

User experience

Users consistently report overwhelmingly positive experiences, describing them as friendly, welcoming, and... See more

Product

Clients share ambiguous opinions on product offerings, with some reviewers praising the keepsakes, such as 3D... See more

Booking process

Consumers find the booking process to be positive, with many highlighting how easy and straightforward it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fabulous experience. The clinic is very relaxing when you walk in. I was an anxious wreck before my early assurance scan and i was just made to feel at such peace. The lovely sonographer to... See more

Company replied

Rated 5 out of 5 stars

Such a wonderful place! As soon as you walk in, the place is so calming and relaxing. The woman front of 'house' is so friendly and helpful. The sonographer was unbelievably patient and willing to t... See more

Company replied

Rated 5 out of 5 stars

“I had an early pregnancy scan at Imaginatal and was very impressed. Booking was quick and straightforward, and I was able to get an appointment on same day . The clinic was easy to find and had a ca... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with how our baby’s HD 4D scan went. The service provided by Imaginatal in Oxford was outstanding. Their staff was extremely friendly, they put us at ease and provided us with a... See more

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. X-ray Lab

Written by the company

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Written by the company

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Contact info

Promotion box for Imaginatal

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!


4.8

Excellent

TrustScore 5 out of 5

609 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very nice welcome and excellent…

Very nice welcome and excellent sonographer who was very reassuring.

12 May 2026
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Reply from Imaginatal

Hi,

Thank you for your kind review! We’re so pleased to hear you felt warmly welcomed and reassured during your visit. It’s lovely to know our sonographer helped make the experience a positive and calming one.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Exzellent

Exzellent:)

13 May 2026
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Reply from Imaginatal

Hi,

Thank you for your lovely feedback! We’re so pleased to hear you had an excellent experience with us.

Best wishes,
Imaginatal Team

Rated 3 out of 5 stars

I had to push for the results

I had to push for the results. We had 2 blood test in two different days and the results of the second day were published before the ones of the first day!

6 May 2026
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Reply from Imaginatal

Hi,

Thank you for sharing your feedback. We’re sorry the communication around your blood results was not as smooth or timely as it should have been. We completely understand how frustrating and confusing it must have felt to receive them out of order, especially when you were waiting for important information.

We’ll be reviewing this with the team to understand what happened and help prevent this happening again. Please do contact us directly so we can look into your appointment details properly and make sure everything has been resolved for you.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Such a wonderful place

Such a wonderful place! As soon as you walk in, the place is so calming and relaxing. The woman front of 'house' is so friendly and helpful.
The sonographer was unbelievably patient and willing to try every which way to get a proper view of my shy baby boy for my gender reveal. She really didn't want to give up until we had the shot, she was so soothing and professional, talked through every image and made sure me and my partner knew fully what we were looking at! I cannot recommend this place enough, I ended up travelling an hour to get here and I would definitely do it again for this service!!

11 May 2026
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Reply from Imaginatal

Hi,

Thank you so much for such a heartfelt review! We’re absolutely delighted that you felt calm and comfortable from the moment you arrived, and that our team made you feel so welcome.

It sounds like your little boy wanted to keep everyone guessing, so we’re thrilled our sonographer could take the time and care needed to make your gender reveal moment special. We’re so pleased you and your partner felt fully included and informed throughout the scan. Knowing you travelled an hour to visit us means so much, and we’d be honoured to welcome you back again.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

amazing staff super friendly and lots…

amazing staff super friendly and lots of goodies if u do a gender scan

11 May 2026
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Reply from Imaginatal

Hi,

Thank you so much for your lovely review! We’re so happy to hear you enjoyed your visit and felt welcomed by our team. It’s wonderful to know the little extras with your gender scan helped make the experience even more special.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Thank you so much!

What a beautiful experience my husband, our three daughters, and I had at Imaginatal!
The lady who scanned me was absolutely amazing — so kind and thoughtful, and she truly made the experience extra special for all of us.
Thank you so, so much!

9 May 2026
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Reply from Imaginatal

Hi,

Thank you so much for your beautiful review! We’re so pleased to hear that your visit felt special for the whole family. It’s wonderful to know our sonographer made you feel so cared for and helped create such a memorable experience for you, your husband and your daughters.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Fantastic Clinic

I found Imaginatal via Google and decided to make an appointment based on the many 5 star reviews. I would recommend this clinic to anyone, booking the appointment online was extremely easy, the staff in the clinic were extremely friendly and knowledgeable and the overall process was a great experience. Would use again in the future if I need to.

9 May 2026
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Reply from Imaginatal

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that you found us through Google and felt confident booking after reading about others’ experiences. It’s lovely to know the online booking was simple and that our team made your visit feel smooth, friendly and informative from start to finish. We truly appreciate your recommendation and would be very happy to welcome you back in the future.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Emmanuela made my experience one to…

Emmanuela made my experience one to remember, she was so patient and kind with all the questions I was asking didn’t rush my appointment and made it so special for me .

Thank you so much for this experience especially after 2 miscarriages she had made my experience one to remember

9 May 2026
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Reply from Imaginatal

Hello,

Thank you so much for sharing such a heartfelt review. We’re truly touched to hear that Emmanuela helped make your visit feel so special and memorable, especially after everything you’ve been through. Her patience, kindness and care clearly meant a great deal, and we’ll be sure to pass your lovely words on to her.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Lovely staff and i felt very…

Lovely staff and i felt very comfortable and had very quick results

9 May 2026
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Reply from Imaginatal

Hello,

Thank you for your lovely review! We’re so pleased to hear that our team helped you feel at ease and that you received your results promptly. It means a lot to know you felt comfortable throughout your visit.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, they ladies were all so kind and caring!

1 May 2026
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Reply from Imaginatal

Hi,
Thank you so much for your lovely review! We’re delighted to hear that you had such a positive visit and felt so well cared for by our team. Your kind words mean a great deal to us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Very helpful and happy ladies!

Very helpful and happy ladies!

6 May 2026
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Reply from Imaginatal

Hi,

Thank you for your lovely feedback! We’re so pleased to hear our team brought such a positive and supportive energy to your visit. It was a pleasure to have you with us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! The sonographer was so lovely and reassuring. The staff was so welcoming and friendly. Spent time getting a lovely clear picture of our baby boy. Couldn’t recommend enough would definitely be back! X

6 May 2026
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Reply from Imaginatal

Hi,

Thank you so much for your beautiful review! We’re so pleased to hear that you felt cared for and comfortable throughout your visit. It’s wonderful that our team could help make such a special moment even more memorable for you, and we’d be delighted to welcome you back again.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Professional and very respectful…

Professional and very respectful people. Thanks for the congrat gift.

28 April 2026
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Reply from Imaginatal

Hi

Thank you so much for your kind words! We’re delighted to hear you felt looked after by our team and appreciated the little congratulations gift. It means a lot to us to be part of such a special moment.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Highly Recommend

The service was great. I had the option to choose a date and time that suited me. I was greeted by a friendly receptionist. Joseph, the sonographer, performed a thorough scan and explained everything to me in the process. He made me feel at ease throughout the scan. I received a detailed report with scans within a few hours.

4 May 2026
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Reply from Imaginatal

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that booking was convenient, you received a warm welcome, and Joseph helped you feel comfortable throughout your appointment. It’s lovely to know you felt well informed during your scan and received your report so promptly.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great service and calming atmosphere

Great service and calming atmosphere

3 May 2026
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Reply from Imaginatal

Hi,

Thank you so much for your lovely feedback! We’re delighted to hear that you felt well looked after and enjoyed the peaceful feel of the clinic. Creating a reassuring space for every visit is so important to us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great for peace of mind and thorough

I was very relaxed and treated with dignity. They did a thorough scan and were amazing with explaining everything. I went after being referred for an emergency ultrasound which the NHS said would take 8 weeks! I had been in the hospital prior for suspected appendicitis. I was very worried about the pain in my side so decided to go ( definitely worth it and such a good price. I can't remember my clinicians name but she was from the Philippines and very informative and kind.

27 April 2026
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Reply from Imaginatal

Hi,

Thank you so much for sharing such a thoughtful review. We’re really pleased to hear that you felt relaxed, respected, and fully informed throughout your appointment, especially at a time when you were understandably worried.

It’s wonderful to know our clinician was able to offer you kind, clear, and thorough care when you needed reassurance. Your feedback means a great deal to the whole team, and we’re glad we could support you so promptly.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

my experience was amazing when I…

my experience was amazing when I visited imaginatal,made me feel very comfortable and assured me and explained everything to me I would definitely go there again

24 April 2026
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Reply from Imaginatal

Hi,

Thank you so much for your lovely review! We’re delighted to hear that your visit left you feeling comfortable, reassured, and well informed throughout. It means a lot to know our team helped make your experience such a positive one, and we’d be very happy to welcome you back anytime.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Excellent Filipino lady sonographer

I had a really positive experience at this ultrasound clinic. The team is consistently supportive and goes out of their way to help you feel at ease throughout your visit. This was my second appointment with the Filipino lady sonographer, and once again she was excellent—very knowledgeable and thorough, always taking the time to walk me through everything and answer any questions I had.
The entire staff is kind, professional, and welcoming, which makes a big difference during what can sometimes be a stressful experience. They create a comfortable and reassuring environment from start to finish. I truly appreciate the level of care and attention provided here and would highly recommend this clinic to others.

29 April 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you so much for sharing such a thoughtful review. We’re delighted to hear that both of your visits have felt supportive, reassuring, and well cared for. It means a lot to know our sonographer took the time to guide you through everything clearly and make you feel comfortable throughout your appointment.

We’re also so pleased that the wider team helped create a welcoming and calm experience for you. Your recommendation is truly appreciated, and we’d be very happy to welcome you back whenever you need us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

“I had an early pregnancy scan at…

“I had an early pregnancy scan at Imaginatal and was very impressed. Booking was quick and straightforward, and I was able to get an appointment on same day . The clinic was easy to find and had a calm, welcoming atmosphere.
The sonographer was professional but also very compassionate, which made a big difference as I was feeling nervous. They talked me through what they could see step by step and answered all my questions. I didn’t feel rushed at all.Overall, a very positive experience and I’d happily return if needed. The front desk staff Silvi deserves a special mention—very polite, friendly, and made check-in quick and easy. The scan itself was handled professionally and everything was explained clearly

29 April 2026
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Reply from Imaginatal

Hi,

Thank you so much for your wonderful review. We’re so pleased to hear that your early pregnancy scan felt calm, supportive, and reassuring from start to finish. It’s lovely to know the booking process was smooth and that our sonographer helped ease your nerves by explaining everything clearly and giving you plenty of time.

We’ll be sure to pass your kind words on to Silvi too, she’ll be delighted to know she made your visit even more welcoming. We’d be very happy to see you again whenever you need us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Kind and knowledgable staff

Kind staff. Lovely experience. Would recommend.

20 April 2026
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Reply from Imaginatal

Hi,

Thank you so much for your wonderful feedback! We’re really pleased to hear your visit felt welcoming and enjoyable, and we truly appreciate you sharing your recommendation.

Best wishes,
Imaginatal Team

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