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ilumiti Reviews 

603
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, professional, and genuinely invested in their needs. People appreciate the clear, understandable explanations and detailed advice provided, helping them make informed decisions without feeling pressured. The service is frequently described as excellent, with many consumers highlighting the helpful and approachable nature of the team. Reviewers often mention feeling comfortable and at ease during discussions, appreciating the personalized approach and the time taken to ensure options were fully understood, leading to a highly professional and efficient overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and detailed... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with the advice I got from Ilumiti consultant Andy Johnston about my ill health retirement option. He analyzed all the information I gave him about my case, which was somewhat complex and a... See more

Rated 5 out of 5 stars

Well worth doing, our advisor seemed invested in our needs and wellbeing. While the money side of things was discussed and is obviously very important he was also informative in ways of our health and... See more

Rated 5 out of 5 stars

From day one meeting my advisor I could tell he understood my financial life plan and he never deviated from putting this plan into action in order to achieve my goals. Just a wonderful service, such... See more

Rated 5 out of 5 stars

The consultant, Andy, described concisely all the factors which need to be taken into account when trying to make a decision on the PIE offer. Any questions which I had during this process, he was abl... See more


Company details

  1. Financial Planner
  2. Financial Consultant

Written by the company

We’re refreshingly friendly and caring money experts in employee benefits, work pension schemes and personal financial planning. And we’re here to offer you greater prosperity through financial clarity. By financial clarity, we mean that we inspire people to optimise their financial future by helping them clearly understand what’s achievable – and then enabling them to achieve it. From the lightbulb moment of clarity understanding what is financially possible, to long term clarity about how to fuel and realise your dreams, goals and ambitions to the max. All delivered through crystal clear advice, understanding, communication and clever technology. And delivered by friendly professionals who are genuinely caring, highly collaborative and relentlessly focussed in their efforts to bring added value into your life. If you are looking to make employee rewards more rewarding, retirement options less hard work and personal wealth planning a richer experience, you are talking to the right people. Why not join the growing number of professional and personal clients turning to us for prosperity through clarity.


Contact info

5.0

Excellent

TrustScore 5 out of 5

603 reviews

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5.0

All reviews

(603)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Informed Pensions - Great Experience

Lewis was great at explaining the implications of the various options and made it very clear to me without steering me towards any particular course of action.

I valued the discussion greatly as Lewis pointed out a number of areas that I hadn't fully understood.

At the end of the meeting I came away with a very clear view of my options and Lewis explained the next steps and followed up with the documentation.

I came away with a very positive view of Lewis and Informed Pensions in general having also interacted with Ben, Zeid and Andy to set up the meeting.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Pension review with Informed Pensions

Jack was a very helpful Pensions Adviser. I believed the information I was being provided with was impartial and it helped me to reach a firm decision on the best way forward with my pension at the end of the session.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent PIE man

He was polite and patient and went through the whole proposition explaining exactly how it would affect us and checking our understanding. He knew his product and was thorough in his questioning and was quickly able to understand our many faceted financial situation. It was all about us and his advice was bias-free. We were confident that together we had reached the correct conclusion.

22 November 2022
Unprompted review
Rated 5 out of 5 stars

Invaluable independent pensions advice

Invaluable independent pensions advice from a professional company. Clear understanding of personal circumstances, followed up with expedient conclusion and report on recommendations. I will be returning to Jack Saunders for further financial advice in due course.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend speaking with Steve if you need advice with your pension!

Steve took the time to sit down with me to go through my current pension plan and the options I have! He was extremely friendly, informative and attentive throughout the process!

He was easy to speak to, and explained everything in details to ensure I understood my options and the choices I can make.

I would highly recommend speaking to Steve if you need any advice with your pension!

8 November 2022
Unprompted review
Rated 5 out of 5 stars

My meeting with Elliott of Lemonade Reward

We had a meeting with Elliott to discuss our pension options and he explained everything so clearly. We were so impressed with his explanation and left the meeting with a clear understanding of our options. We would advise anyone needing pension advice to talk with them.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Very informative and explained…

Very informative and explained everything really well! Thank you

8 November 2022
Unprompted review
ilumiti logo

Reply from ilumiti

Hello Hannah! Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any further questions, please don't hesitate to contact us. All the best, Sam.

Rated 5 out of 5 stars

Steve Clark call

Easy to form a rapport with Steve. Questions answered clearly. No feeling of being rushed through the session.

3 November 2022
Unprompted review
ilumiti logo

Reply from ilumiti

Hello Iain! Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any further questions, please don't hesitate to contact us. All the best, Sam.

Rated 5 out of 5 stars

Bespoke Advice

I had a great discussion with my pension advisor. He quickly understood my needs and financial constraints and thus was able to provide helpful and bespoke guidance. He was also helping me to navigate the administrative implications of transferring different pensions from previous employments.

7 November 2022
Unprompted review
ilumiti logo

Reply from ilumiti

Hello Antoine! Thank you for taking the time to leave a review for us, and great to hear that you had such a positive experience and you are feeling more confident. Please don't hesitate to get in touch if you have any questions. Kind regards, Sam

Rated 5 out of 5 stars

I think it’s one of my best experiences…

I think it’s one of my best experiences talking to the financial advisor today who was so professional, so knowledgeable, and so helpful to my questions. I would like to recommend this company to all who need professional people to help deal with their problems.

1 November 2022
Unprompted review
ilumiti logo

Reply from ilumiti

Hello Vivian! Thank you for taking the time to leave a review for us, and great to hear that you had such a positive experience and you are feeling more confident. Please don't hesitate to get in touch if you have any questions. Kind regards, Sam

Rated 5 out of 5 stars

Sound advice on pensions matters

Jack was very keen to explain matters in detail and took me through all things to take into account when considering pension options. It was a really interesting and informative session and has given me assurances and confidence about my future income needs and how to meet them.

14 October 2022
Unprompted review
ilumiti logo

Reply from ilumiti

Hello Steve! Thank you for taking the time to leave a review for us, and great to hear that you had such a positive experience and you are feeling more confident. Please don't hesitate to get in touch if you have any questions. Kind regards, Sam

Rated 5 out of 5 stars

'Pensions' are actually exciting investments!

Steve Clarke from Lemonade held my pension choices meeting with me. Steve provided an in-depth overview of my options, allowing me to make informed choices based on my personal circumstances and the projections that the Retirement Options Planner generated. For the first time, I really see my pension as an exciting investment, with the added benefits of tax relief, and being able to choose the types of funds my money is invested in to, and that is thanks to Steve explaining everything to me in such great yet understandable detail. Thank you, Steve, for your time and showing me how I can best make my pension investments work best for me now, and later in life when looking to withdraw on the funds.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

I had a very informative discussion…

I had a very informative discussion with Lewis who made me feel comfortable straight away. He was polite and a good listener.

12 October 2022
Unprompted review
ilumiti logo

Reply from ilumiti

Afternoon Thomas. Thank you so much for your review. I'm glad that the session was helpful for you, and if you have any questions, please don't hesitate to contact us. All the best, Sam.

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