iLite Lighting Reviews 338

These lights are beautiful the effect when lit are stunning. I can’t wait for the dark nights again. I have also bought coloured bulbs which are effective and gives you different options. They were a bit fiddly to put up but worth the effort.

Knowledgable on phone and got back to me immediately
Delivered really quickly
Good quality product. Not put up yet so can’t comment further

Be very very careful cheap materials plastic not glass I have seen other makes since that are much better quality no wiring diagrams which my qualified electrician asked for just to be on the safe side arrived 7 weeks late even though they said they were in stock , their returns policy is an absolute rip off !!!asked for a refund told I’d have to pay postage and wait 3 weeks while they assess my claims and also a 10 percent handling charge PROCEED WITH CAUTION!!!!

Good products. Fast delivery :) happy

Took over a month and a few phone calls to finally get the lamp shade. The product itself looks cheap and is badly made from plastic. Granted, they don’t specify the material on their site and I assumed it was glass but that doesn’t take away from the very obvious flaws of the mould used. Will not be ordering from here again.

Wrong product size delivered. Image used on site lifted from another product and not representative of item. Unlikely the item I ordered was in stock when order made and payment taken. Waiting for return collection of incorrect item and full refund. Customer services friendly.

Unfortunately I needed to cancel my order but the refund process was easy and fast! Great company

Fantastic quality products. Service was 5* too. Even though I had to return a couple of products as they did not suit our environment (our fault really). There was no quibble, just efficient replacements provided. Well done all, iLite will be my first port of call for all future lighting needs.

Terrible delivery times. (Over six weeks.)
Poor quality products compared to website images.
Poor customer service.
Refund promised but doesn’t appear.
Recommend people look at the Facebook reviews - this is a common theme.

Update: partial refund received, but not the second instalment promised. So chasing yet again.

Great quality lights, very impressed! As per pictures on the website. Packaged really well for protection during transit and all the process form order to delivery was smooth.

don't pretend items are in stock when they aren't and make customers wait for months. If customers knew that items are on order then they can make purchase decisions from an informed position.

Please where is my money? I ordered a light - it was damaged so returned it and whilst they have promised me a refund two weeks ago it has still not arrived! I had to buy another light so I am doubly out of pocket - please return my money to me.

Couldn’t fault the service. Seen some bad reviews but ours was the complete opposite and the floor lamp arrived within a couple of days! Would use again.

Awful service
Product turned up 6 months late despite constant promises it was on way
When arrived a number of the glass rods for the wall pendants were broken!
Still awaiting replacements.

Great products packaged very well to prevent damage in transit and fantastic delivery.

im really pleased with my light and how quickly i received it.

Would like to thank you for your efficiency and your product very pleased with everything your couriers were very good and I would recommend you to family and friends thank you