I was recommended ILA-Connect by someone and was glad I did. I spoke to a guy called Tim who managed to squeeze me into a very busy schedule. Once signed up (took me minutes) uploaded my documents, zo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service would throughly recommend with no hesitation. Went to book a consult on line decided to call the number, spoke with a guy called Tom or Tim, he kindly moved things around... See more
Very impressed. No travelling, or having to worry about parking etc, done from the comfort of my office, in between meetings !! Very thorough, explained everything really well and in layman English... See more
Amazing service, just got better. Quick to arrange and schedule ILAs, the new online portal is there to upload all docs, and great advice and experience speaking with Kevin. Within 36 hours, I’d... See more
Company replied
Company details
Written by the company
Get Affordable Independent Legal Advice (ILA) for Your Mortgage We provide ILA services for all mortgage lenders at a flat fee of just £150 – inclusive of all costs. Our service is designed to be fast, simple, and hassle-free. All types of ILA are offered, covering everything from joint mortgages to buy-to-let, guarantor mortgages, and more. Obligation-free: Select from our panel of experienced solicitors with no upfront commitment. Pay only once your signed paperwork is complete. Enjoy low-cost legal advice without compromising on quality or speed. Get started today and secure the ILA you need – quickly, easily, and affordably.
Contact info
130 Aztec West, Park Avenue, Almondsbury, BS32 4UB, Bristol, United Kingdom
- 03333001879
- contact@ila-connect.co.uk
- ila-connect.co.uk
4.8
Excellent
528 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nikita was helpful and responsive
4 March 2026
Reply from ILA-Connect
Thank you for your review — we’re really pleased to hear you found the service helpful and responsive.
At ILA-Connect we’re always working to keep the process quick, clear and straightforward for clients from booking through to completion. We really appreciate you taking the time to share your experience. 🙌✨
Perfect service if you’re seeking ILA
Perfect service if you’re seeking ILA. Simple to book an appointment and to upload required documents (they have a really intuitive online portal). The advice given was clear and easy to understand.
The service just works. And let’s face it, most people who seek ILA are only doing so because of regulatory requirements. In most cases it’s just another cost you have to pay to tick a box. So to see their cost set at less than 50% next to that of a solicitors (I shopped around), it provides excellent value for money.
Would recommend.
5 March 2026
Reply from ILA-Connect
Thank you for the great feedback — we really appreciate it.
We know that arranging ILA is often simply a requirement for a transaction, so our goal is to make the process as quick, straightforward and cost-effective as possible. It’s great to hear that the booking process and online portal worked well for uploading documents and getting everything organised.
We’re continually improving the platform to keep things simple from booking, through the pre-appointment steps and overall client experience.
Thanks again for the recommendation — it means a lot to us. ⭐
Reply from ILA-Connect
Thank you for your review! ⭐
We’re really pleased to hear everything was processed so quickly for you. Our aim is to keep the whole ILA process as efficient and straightforward as possible, so it’s great to know it worked well in your case.
We appreciate you taking the time to share your feedback 😊
Reply from ILA-Connect
Thank you for the great review — we really appreciate it.
We work hard to keep the process moving quickly, so it’s great to hear everything was completed within 24 hours for you. Our aim is always to make arranging ILA as fast and straightforward as possible from booking through to the final documentation.
Thanks again for taking the time to share your experience. 🚀
very sleek professional service
very sleek professional service. Will definitely use again
3 March 2026
Reply from ILA-Connect
Thank you for the great feedback — we’re really pleased you had a positive experience.
Our aim is to make arranging Independent Legal Advice as straightforward and efficient as possible, so it’s great to hear the process felt sleek and professional from start to finish. We’re continually improving the platform to keep things quick and easy for clients.
We’d be delighted to assist again in the future if you ever need us. Thanks again for the review. ⭐👍
Good experience
We had very good experience, No problem to to get appointment and very smooth process. We got our documents next day. We are satisfied with their service.
4 March 2026
Reply from ILA-Connect
Thank you for your review — we’re really pleased you had a good experience.
It’s great to hear that booking the appointment was straightforward and that everything ran smoothly, with your documents received the next day. We work hard to keep the whole process quick and easy for clients from booking through to completion.
Thanks again for taking the time to share your feedback. 😊
Very swift turnaround
Very swift turnaround, much better value than elsewhere and excellent service
4 March 2026
Reply from ILA-Connect
Thank you for the fantastic review.
We’re really pleased to hear you found the turnaround swift and the service good value. Our aim is always to make arranging ILA quick, accessible and straightforward, while keeping costs sensible for clients.
Thanks again for taking the time to share your feedback — it’s much appreciated. ⭐😊
Accurate and timely service. Value for money!
3 March 2026
Reply from ILA-Connect
Thank you for the great review — we really appreciate it.
We work hard to keep the process quick, clear and good value, so it’s great to hear that reflected in your experience. Our aim is always to make arranging ILA straightforward and efficient from booking through to completion.
Thanks again for taking the time to leave your feedback. ⭐👍
Reply from ILA-Connect
Thank you for the kind review — we’re really glad to hear you were happy with the service.
Our goal is to make arranging Independent Legal Advice as simple and smooth as possible, so it’s great to know everything worked well for you.
Thanks again for taking the time to share your feedback. 😊
Really good service and easy to use
We were directed to this company through our Mortgage Advisor and they were brilliant. Really easy to use, to issues in booking a slot and very easy to access and sort it.
When we spoke with the person they know what we were doing and sorted it straight away.
Would use again if required.
Thank you
James Bates
3 March 2026
Reply from ILA-Connect
Thank you for your review — we really appreciate you taking the time to share your experience! ⭐
We're very pleased to hear that the process was straightforward and easy to use, and that everything was quickly sorted once you spoke with the solicitor. Our aim at ILA-Connect is to make arranging Independent Legal Advice as simple, accessible and efficient as possible, so it's great to know the system worked well for you.
We're also grateful for the recommendation from your mortgage adviser and would be very happy to assist again in the future if needed.
Thanks again for your kind feedback 😊
Extremely fast and efficient service
Extremely fast and efficient service. Really great price at £150. We were quoted £650 for the same service from our local highstreet solicitors! We were able to book in an appointment within a week, paperwork came first class just a few days later. Highly recommend!
5 February 2026
Reply from ILA-Connect
Thank you for your fantastic review! 😊
We’re really pleased to hear that you found the service fast, efficient and good value. One of our key aims at ILA-Connect is to make Independent Legal Advice more accessible and affordable, so it’s great to know that came across in your experience.
It’s also great that you were able to secure an appointment quickly and receive your paperwork promptly afterwards. We’re continually refining the process to keep everything as smooth and straightforward as possible.
Thanks again for the recommendation — it’s very much appreciated ⭐
I had a great experience with Kevin
I had a great experience with Kevin, I needed ILA urgently and managed to book a session next day. Everything was dealt with promptly
1 March 2026
Reply from ILA-Connect
Thank you for the lovely review! ⭐
We’re really pleased to hear you had a great experience and that you were able to secure an appointment quickly when you needed the ILA urgently. It’s great to know everything was handled promptly and that the process worked smoothly for you.
We’ll be sure to pass your kind feedback on to Kevin as well — it will mean a lot. Thanks again for taking the time to leave a review 😊
Reply from ILA-Connect
Thank you for your review! 🙂
We’re really pleased to hear that you found the service easy to use and good value. Our goal at ILA-Connect is to make arranging Independent Legal Advice straightforward, accessible and affordable, so it’s great to know everything worked well for you.
We appreciate you taking the time to share your feedback ⭐
Reply from ILA-Connect
Thank you for the fantastic review — we really appreciate it.
We’re so pleased to hear the process felt easy and thorough. That’s exactly what we’re working towards at ILA-Connect: making Independent Legal Advice accessible, affordable and handled efficiently from start to finish.
Delighted we could help and thanks again for taking the time to share your feedback ⭐
Great service from Paul highly…
Great service from Paul highly recommended and reasonable priced.
11 February 2026
Reply from ILA-Connect
Thank you for the great feedback — it’s much appreciated. We’re delighted to hear Paul looked after you so well and that you found the service reasonably priced.
At ILA-Connect we’re always working to keep the process straightforward, accessible and efficient from booking right through to completion, so it’s fantastic to know that came across. 🚀
Thanks again for the recommendation ⭐
Great service
Great service, appointments available quickly, documentation posted quickly which was important to us. Thank you
10 February 2026
Reply from ILA-Connect
Thank you for the great feedback — we’re really pleased we could help when timing was important to you.
Making appointments available quickly and ensuring documentation is turned around promptly is a big focus for us, so it’s fantastic to hear that made a difference.⚡
We truly appreciate you taking the time to leave a review.
Easy process, efficient, cost effective
We found them to be easy to use, efficient and helpful when we had to split the booking appointments. More cost effective than our solicitor last time
10 February 2026
Reply from ILA-Connect
Thank you for the excellent feedback — we’re so pleased you found the process easy, efficient and cost effective.
We’re glad our system was able to handle your scheduling requirements smoothly and keep everything straightforward. That’s exactly what we’ve designed it to do.
At ILA-Connect, we’re continually improving the experience to ensure ILA remains accessible, affordable and fast from booking through to completion. 🚀
Best ILA service I ever used as experienced landlord
I am experienced lanlord / investor. Best ILA service I ever used , thanks a lot !
9 February 2026
Reply from ILA-Connect
That’s fantastic to read — especially from an experienced landlord and investor ⭐
We know how important efficiency and clarity are when you’re handling multiple properties, so it’s great to hear the service stood out.
Really appreciate you taking the time to leave this review 🙏
Very clear and helpful
Very clear and helpful, was able to get the assistance I needed at a competitive rate. Would highly recommend this service to anyone needing it!
30 January 2026
Reply from ILA-Connect
Thank you for the lovely review 🌟
We’re delighted you found the service clear, helpful and competitively priced. Making the process simple and efficient is always our focus, so it’s great to know that came across.
Your recommendation really does mean a lot to us 😊
Reply from ILA-Connect
Thank you for the 5-star review ✨
Clear communication, strong understanding and good value are exactly what we aim to deliver every time, so it’s great to see those highlighted.
We really appreciate you taking the time to share your experience 💬
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.