iHeartDogs.comReviews 

102
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including apparel and pet wellness items, and appreciate the variety available. Many people feel good about their purchases, knowing that the company is transparent about how it uses donated funds to help dogs in need. Ordering is described as easy, and the delivery service is generally fast and prompt, with customers receiving timely updates. However, some people mentioned issues with the delivery service, noting that items were not sent out promptly or that they would prefer a different shipper. A few other people also felt that contacting customer service about order issues was difficult, and some expressed a desire for new and exciting items.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality and... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of items purchased,... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and being... See more

Ethics

Customers consistently note positive experiences with ethics, often expressing satisfaction in knowing their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the number of dog toys you offer and at a reasonable price. This allows me to buy them throughout the year to give to a few shelters at Christmas for the dogs who don't find a home for the holi... See more

Rated 5 out of 5 stars

I always feel better about spending the money I do at iHeartDogs because the company is so transparent about how it uses donated funds to feed and care for dogs. Spending in these tough economic con... See more

Rated 5 out of 5 stars

Ordering Items is Very Easyand I have been very Pleased with the Items that I have Ordered. I fully Support the Work That I Heart Dogs Does, Particularly saving ShelterDogs Lives by Transporting Them... See more

Rated 5 out of 5 stars

I Love buying from your company because it helps all the animals. You have great items for sale at great prices and I show everything off to everyone. I also give a lot off your items for holidays,... See more


Company details

  1. Pet Store

Written by the company

At iHeartDogs.com, we’re driven by a simple, powerful belief: Every Dog Matters. This philosophy is the heartbeat of our mission, propelling us to create a platform where dogs aren’t just celebrated, they are truly loved and cared for. This is not just an ideology, it’s our promise, our commitment to every single furry friend out there. The genesis of our journey lies in a remarkable bond between a man and a Siberian rescue, Splash. Our founder, Justin Palmer, wasn’t always the dog enthusiast he is today. His past was plagued by severe pet allergies that kept him at bay. Yet, love has the power to rewrite destinies. When he married a dog lover, his path took an unforeseen turn towards an incredible journey that began with the adoption of a 2-year-old Siberian Husky found as a stray in the mountains near their home. Overcoming apprehensions related to allergies, Justin and his wife made a brave decision to bring Splash home. This wasn’t just a step towards becoming dog parents; it marked their evolution into passionate champions for the welfare of every canine companion. From starting a humble Facebook page to launching the iHeartDogs.com platform, Splash’s inspiring story created ripples that touched millions of hearts. And in this journey, we didn’t just build a large community, we created a family of dog lovers committed to making a difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(102)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Positively Pawsome!!!

EXCELLENT!!! Not only is there a great product selection- for both humans and canine companions- but EVERY purchase helps animals in need! Not just when you spend a certain amount etc, but really and truly, EVERY PURCHASE HELPS and that is so cool! And IHD's customer service is outstanding. If you are ever not 100% pleased with a purchase, they go above and beyond to make it right. These guys just GET IT!!!

23 May 2019
Unprompted review

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