I purchased the Camille earring attachments. They’re absolutely beautiful. I already had the studs from a previous purchase and they look stunning together. I’m very pleased with the quality and with... See more
Company replied
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Written by the company
Idyl stands for sustainability, inclusivity, and revolutionary modularity. Our pieces are crafted with ethically-sourced lab-grown diamonds and 100% traceable solid gold. But our approach to modularity is what truly sets us apart. Our add-ons embrace individuality and self-expression.
Worn by Jessica Alba and Eva Longoria our variety of diamond stud sizes and solid gold chain, were made to fit multiple add-ons to create countless looks at accessible price points. The designs are beautifully minimalistic, but created with ever-evolving style in mind.
We want to democratize fine jewelry and believe that even the finest materials should be available at an accessible price point.
Written by the company
Shipping is always on us!
United States
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Replied to 33% of negative reviews
Typically takes over 1 month to reply
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This company is very special. You can tell they put all their love in their pieces. My latest piece from them was the diamond hoops with the round moon. They are absolutely stunning.

Reply from idyl
I love Idyl. Excellent quality and customer service. A necklace is now on my wish list

Reply from idyl
Myself and I love the man who is a wonderful man and I will miss you too beb and thank God bless you and me and your mom and family and my son and me son because I have tow son God bless me and you and apllmose 3 sons I am happy for them ❤️ thank you for all God bless you and me Beb and I will pray God bless my family my daughter's and I will pray God for you and me Beb okey dokey bonsoir thanks again and thank you for oll people cam to Happy birthday to you and me Beb and I love you too okey dokey bonsoir thanks again and your glory is for God bless you and me Beb
Great customer service! Even it’s through online communication always have assurance that they answer all your questions and concerns.

Reply from idyl
My yellow gold initial with diamond necklace is exquisite!I ordered my daughter's initial and it is super special! Idyl is excelling in the quality of its product. Customer service was prompt in responding to an inquiry which made me confident in my purchase. My necklace arrived promptly and I have not taken it off since!

Reply from idyl

Reply from idyl
The jewelry is beautiful. I like the options. It was shipped and delivered quickly.

Reply from idyl
easy to order - loved what I picked - I'm so happy. Saving up for my next piece. I wish I was an influencer which is where I heard and saw your beautiful pieces so I could afford all of your line of jewelry. I'm short and small and you make every thing you offer adjustable so it's always the right aesthetic no matter who your potential buyer may be. So smart and gorgeous!

Reply from idyl
Delivery is fast, quality is excellent & customer service is excellent.

Reply from idyl
I am SO thrilled with my necklace. The design is so unique and so on trend. I was truly blown away by the quality once I received. I am coming back for more !♥️

Reply from idyl

Reply from idyl
I love the brilliance of the diamonds and the quality. The website was easy to navigate, making purchasing easy. I also like that the company's follow-up ensuring customer satisfaction.

Reply from idyl
Great products, always perfect, great costumer service
Beautiful style, amazing shine, i love ❤️ that they are modular, I can combine however I want

Reply from idyl
Have a few earrings from idyl.absolutely love the modular design, can mix and match, even wear the lariat as a pedant. Plan to get a few more designs as able

Reply from idyl
I purchased a pair of Lucia earrings from Idyl, trusting their international delivery process. Unfortunately, my order was never delivered, as it was held by Colombian customs and ultimately declared in favor of the Nation due to issues beyond my control.
Despite my efforts—and having contacted both DHL and multiple customs brokers—there was no way to recover the product. DHL made it clear they would not act further, and Idyl refused to assist or offer any kind of resolution or compensation.
What is most disappointing is Idyl’s complete lack of accountability. Once the item left their warehouse, they considered the problem out of their hands, even though the product was never received. No support, no escalation, no refund.
If you are purchasing from outside the EU or US, be extremely cautious. Should anything go wrong during delivery, you may be left completely on your own—without the product and without your money.

Reply from idyl
Can’t believe how fast the item arrived! It was beautifully packed. I love my first Idyl purchase!

Reply from idyl
Their pieces are so well crafted and the lab diamonds sparkle in a way that is hard to capture in words. The modular pieces work so well with each other, and provide a way to give asymmetric looks, or create new looks with switching out the add-ons.
The customer service is also amazing. Ella and Eva have been so great, and when I needed to return my necklace for exchange, it was handled so smoothly and I had a replacement necklace in hand within 2 weeks.

Reply from idyl
I’m so thrilled with my earrings, they are beautifully & ethically made, pretty, super sparkly and just so cool. I have quite a list of what I want to buy next!

Reply from idyl
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