I had an issue with a scammed trying to get a credit card in my name. Started ignoring it, but they sent a letter insisting on more personal information. Wendy at ID was phenomenal helping me, even d... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Written by the company
What is IDShield?
IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens.
Full-service identity restoration
Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status.
Cybersecurity and device protection
Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection.
Licensed private investigators
You will have a dedicated, licensed private investigator on your case if you have an identity theft event.
Identity monitoring
IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected.
Up to $3 million identity fraud protection
The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event.
Credit monitoring
Stay on top of your credit with a monthly Credit Score Tracker.
Personal information protection
We can locate your sensitive, personal info on data broker sites and help you remove it.
What exactly is IDShield’s identity theft subscription service?
For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.
What exactly does IDShield monitor?
IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/.
How does identity theft restoration work?
IDShield has Licensed Private Investigators to provide the best identity restoration possible and undo the damage done by identity thieves. IDShield Licensed Private Investigators, licensed in the state of Oklahoma, will work for as long as it takes to restore a member’s identity to its pre-theft status. By performing restoration services, consumer reports are returned to their pre-theft status and other records are cleared of the activity created by the identity thief.
How can I access my IDShield team in an emergency?
Access after-hours consultation for covered identity theft emergencies. Call (866)-696-0927 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the IDShield mobile app and select Call Emergency Line to make your call.
What is IDShield's cancellation policy?
IDShield is a monthly subscription service, and members have the right to cancel at any time. Per company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call as soon as possible at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of the team would be happy to help.
IDShield Reviews: Do you utilize them?
Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials.
Download the IDShield App
Access all of your account tools from the IDShield portal and download the IDShield app when you need to update your monitored info or check your alerts on the go.
Written by the company
___
IDShield is an identity theft protection service available regardless of your choice to protect yourself, your family, or the number of credit bureaus that monitor your account. You’ll get best-in-class service that provides continuous credit monitoring, includes full-service restoration of your identity if you are compromised as a member, and educates you about identity theft.
1 Pre-paid Way, 74820, Ada, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My associate was professional, kind & knowledgeable. He assured me that although I had an alert, that I was ok & nothing lost. The security & reliability of ID Shield plus the great customer service makes it worth every penny & makes life more comfortable in a world full of hacks & frauds so prevalent!

Reply from IDShield
The peace of mind that IDShield gives me and my husband is phenomenal! Comforting to know that our identities
are very well covered, in all areas.

Reply from IDShield
I had an issue with a scammed trying to get a credit card in my name. Started ignoring it, but they sent a letter insisting on more personal information. Wendy at ID was phenomenal helping me, even doing a 3 way call to verify a different hard inquiry on Equifax. She took care of it and even called back to verify i was a-ok!!!

Reply from IDShield
It was easy to contact you for a report on why I had received an alert, and I quickly found it to be no threat. Your agent was quick and courteous. Thank you!

Reply from IDShield
Was able to talk to a person. The person was able to answer my questions

Reply from IDShield
I like feeling like a person is responding to my issue.

Reply from IDShield
I had questions about my Credit Score. The representative listened attentively, asked me further questions to get a more in depth perspective, then answered all my questions wirh helpful advice.
I've learned something new every time I have contacted you for assistance. Thank you

Reply from IDShield

Reply from IDShield
Very professional lady, listened and took her time to understand and help solve my issue.

Reply from IDShield
The person who answered my call listened to my concerns about a scam phone call I received, did research on the telephone number and assured me the number had already been withdrawn which met it had been a scam. Since I did not respond to this number, I was safe. He also asked me if my credit accounts had been frozen, a safe guard for older adults.

Reply from IDShield
Representative was through, provided required information/suggestions and courteous.

Reply from IDShield
Everything was about staying in the knowledge of where I have to be.

Reply from IDShield
Very prompt when a suspected breach has happened.
Notified via email.

Reply from IDShield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.