An excellent service. Jim was very friendly and professional. Our students were very interested in what he was doing and he gave them a demonstration and answered their endless questions! He went abov... See more
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Service was brilliant and technician was friendly however I don't feel the screens are of a superior quality. I had them return and replace the glass within a few days after it became unresponsive. Si... See more
As far as quality of repair goes, iDropped it was immaculate. I had the charging port repaired on my iPhone 5 and never had another problem with it. iDropped it could benefit from better communication... See more
I can highly recommend this company's products & service. iPad smashed screen replaced at a price significantly cheaper than via Apple store. iPad now working perfectly again. Thank you idroppedit
Company replied
Company details
- Phone Repair Service
- Computer Accessories Store
- Computer Repair Service
- Data Recovery Service
- Electrical Repair Shop
- Electronics Store
- Internet Service Provider
Information provided by various external sources
iDropped It is the leading Australian repairer of phones and mobile devices. Repairing devices from all over the country, iDropped It operates a network of on-site technicians as well as mail-in and drop in services at Newsagents in regional areas.
Contact info
1413/530 Little Collins St, 3000, Melbourne, Australia
- 1300 437 677
- info@idroppeditrepairs.com.au
- idroppeditrepairs.com.au
4.2
Great
232 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Shattered iPhone 6S Plus
I took my wife's iPhone 6S Plus into iDropped It in Lt Collins Street. No appointment. The glass was shattered and it had screen damage. 30 minutes later the phone was as good as new. Working perfectly. Really friendly efficient service and a very reasonable price. Much quicker and much less expensive than going to an Apple store. Highly recommended.
30 November 2018
Unprompted review
Reply from iDropped It
Hi Greg, thanks for the fantastic feedback on your iPhone 6S Plus screen repair. We are glad you found the office service efficient.
Was recommended by a friend and I'd recommend to friends too!
Really convenient that they come to you!
30 November 2018
Unprompted review
Reply from iDropped It
Hey Tali, thanks for the great feedback. We are glad we could repair your iPhone 6 screen. Feel free to contact us if you have any further issues as we do provide a 12-month warranty on all of our repairs!
Great service but sadly forgot to put a…
Great service but sadly forgot to put a screen protector on my phone :(
30 November 2018
Unprompted review
Not returned within timeframe promised.
Repair job was fine, but returned to me much later than promised, and only after I called them. Was promised 3 - 5pm, ended up having to wait around office to almost 6pm to receive it. Thanks though to Isabella (staff member) who went out of her way on way home to bring it to me.
29 November 2018
Unprompted review
The sales experience was fine but now…
The sales experience was fine but now the gyroscope on my phone does not work properly and the bottom of the screen is damaged (gas lost pixels across the bottom of the screen)
29 November 2018
Unprompted review
Reply from iDropped It
Hi Damian, thank you for your feedback and sorry to hear you're not happy with your recent iPhone 6 repair. We do provide a 12 month warranty on the screen, if you believe its faulty you just need to simply bring it back in to be resolved as long as the screen hasn't suffered any physical damage.
In regards to your gyroscope that would of been damaged by the drop to the phone that broke your screen, its a sensitive component and can be effected by dropping the phone. Its impossible for us to even touch this component as its covered by a soldered shield. You may need to also just reset the phone settings and re-calibrate the gyroscope, you're more then welcome to drop in and let us take a look for you and see if its a simple fix.
Reply from iDropped It
Thanks for leaving us a review! It's great to hear your feedback on the iPhone 6 screen repair.
Great Service
I was super impressed with the professional treatment at iDropped it. Will be going there again if anything goes wrong with my phone.
27 November 2018
Unprompted review
Reply from iDropped It
Hi Ben, thanks for your review! We are happy to hear your feedback on your iPhone 6 charging repair. If you ever have any devices you'd still like repaired, feel free to get in contact with us.
fantastic place highly recommend
The lovely lady at the desk was so help and helped me so fast it was unbelievable great service all around highly recommend!
26 November 2018
Unprompted review
Reply from iDropped It
Thanks for the fantastic review Hunter! We are happy to hear you were pleased with the iPhone 6 screen repair.
Reply from iDropped It
Hey Hadassah, thanks for the feedback! We are glad you enjoyed the on-site service for your iPad Air screen repair.
Prompt and trusted service
I highly recommend iDropped It to others who will want a prompt and trusted service. My Iphone 6 was disconnecting when I talk on the phone for a few seconds and was lagging. The friendly and professional technician was able to identify the issue promptly and helped me replace a battery. My phone is now running smoothly. Thank you! :)
22 November 2018
Unprompted review
Reply from iDropped It
Hi Maggie, thanks for taking the time to leave us a review! It's great to hear we could fix your connection issue and battery.
On time
On time, informed regarding arrival, repaired as quoted, phone working perfectly.
22 November 2018
Unprompted review
Reply from iDropped It
Hi John, thanks for your feedback on your iPhone 7 screen repair! It's great to hear you found our on-site service helpful. Feel free to contact us if you have any further issues, as we do provide a 12-month warranty on all of our repairs!
Screen never worked properly after…
Screen never worked properly after being replaced - unable to watch live videos etc....
21 November 2018
Unprompted review
Awesome experience !
Great experience !! The very friendly woman at front desk brought a smile to my face !! Service quick and outstanding
21 November 2018
Unprompted review
Reply from iDropped It
Thanks for the review Lucas! We are glad that we were able to fix the charging issue with your iPhone 7.
Great service, and very fast.
Was extremely impressed with the service I received from iDropped It. They did a quick inspection of my phone when I brought it in and then said to come back in half an hour at which time the phone was repaired and ready to go, extremely fast service, 10 out of 10 :)
20 November 2018
Unprompted review
Reply from iDropped It
Hi David, thanks for the feedback! We are glad you're happy with the iPhone 6S screen repair. If you ever have any further issues or need future devices repaired, feel free to contact us.
Reply from iDropped It
Hi Adam, thanks for your feedback! It's great to hear we could fix your iPhone 5 charging issue.
Reply from iDropped It
Hi Kylee, thanks for taking the time to leave us a great review! We are happy to hear you were pleased with the iPhone 6 screen repair.
The service from iDropped It is the…
The service from iDropped It is the best!!!
15 November 2018
Unprompted review
Reply from iDropped It
Hi Katie, thanks for the fantastic review! We are glad you enjoyed our service and repair of your iPhone 6S battery.
Great service
13 November 2018
Unprompted review
Reply from iDropped It
Hi Alex, thanks for taking the time to leave us a review! It's great to hear your iPhone 6 home button repair went well.
Will look around
Phone was kind of fixed but still has bugs. Not very convenient location now that they have moved. Will be looking for a new repairer in future.
11 November 2018
Unprompted review
Reply from iDropped It
Hi Pippa, thanks for your feedback! It's great to hear you were happy with your iPhone 6 screen repair. Feel free to contact us if you have any further issues, as we do provide a 12-month warranty on all of our repairs!
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