Mouse quality is great. The graphic on it is really high quality too, there's certainly nothing cheap about it. I'm sure there are better quality mousepads out there if you want to spend more but th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered during the post-Christmas busy period and I’m guessing, with a smallish team, it took longer than normal to arrive. However, I was massively happy when it arrived and the quality is abso... See more
I ordered three mouse pads. They arrived quickly, even though I was ordering from Poland. They were packaged in very aesthetically pleasing cases. The quality of the pads is very good (slippery and so... See more
Pakket nooit aangekomen. Na heen en weer mailen met de klantenservice geen reactie meer. Vermijden zou ik zeggen! Never received my package. After going back and forward for a while with the... See more
Company replied
Company details
Written by the company
Deskpads with Personality. Make your setup pop using our huge library of exclusive designs. Join the 50,000+ strong gamers who have switched to our gaming mousepads combining sleek performance with vibrant aesthetics. UK based - supplying to the world.
Contact info
Unit 12 Brocks Business Park, Hodgson Way, SS118YN, Wickford, United Kingdom
- info@idgaming.co.uk
- idgaming.co.uk
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I brought the mat as a gift
I brought the mat as a gift, I think it looks lovely and it was a nice touch to be in a bag, wasnt expecting it. Had some really nice designs online - was hard to choose from.
8 September 2025
Unprompted review
The best mousepad company i know
The mousepad is very good and clean.When playing a game it feels smooth and the fabric is just perfect.I would definitely recommend buying mousepads in this website.WWW!!!
16 September 2025
Unprompted review
No response after failed delivery – feeling scammed
I ordered a mousepad from ID Gaming (Order #107664) on August 28th, costing €88.95.
The package was shipped with Asendia/DHL and received a tracking number:
Asendia Tracking:
LS942947090CH
DHL Tracking:
LS942947090CH
On September 5th, DHL marked the shipment as “not AGB-compliant” and returned it. According to DHL, this could mean the package was incorrectly prepared, oversized, insufficiently franked, or had wrong details. In other words: an error on the sender’s side.
Since September 5th (11 days ago), I have sent two emails to ID Gaming explaining the issue. I have received no reply at all.
At this point, I don’t know if they are ignoring my messages or if I’ve been scammed, but I am left without the product or a refund.
If ID Gaming sees this: please take responsibility for your shipping error, respond to customer emails, and resolve this situation. Until then, I cannot recommend ordering from this shop.
5 September 2025
Unprompted review
Reply from iD Gaming
Hi
Apologies you have had this issue with your parcel. Our team did respond to your email stating they have sent this to the courier who is currently looking into what has happened here although it seems as though this email did not send. Rest assured they will get this issue sorted and you will not be left empty handed here
A product worth the price
The quality is better than expected. The design is actually better in person and I don't regret buying it. Shipping was also fast. Thx!
15 September 2025
Unprompted review
Great product and would definitely…
Great product and would definitely recommend and buy again.Easily
9 September 2025
Unprompted review
Wrong pad and no help from them.
They send me the wrong pad (and a dirty one too) and after trying to get into contact multiple times, they simply stopped responding to me.
I hope they like my money because I will never buy from them again.
23 August 2025
Unprompted review
Reply from iD Gaming
Hi
Thank you for providing further details here. Upon review our team have replied to every ticket raised from your email address confirming that we have never received any images and stating this could be due to the file size of the images you have been trying to send. Our responses were sent on the 18th August, 27th August and the 3rd September. Our team never received a response to any of these replies. If you can response back to these with images our team can take a closer look for you. Please be aware of the file size of the images you are sending as too many attachments that are too large will usually not send
Perfection
12 September 2025
Unprompted review
Great Quality Definitely Recommend
Great mouse pad. Was a custom design and it turned out great.
Delivery was quicker than I expected and it arrived in a nice little bag.
Would highly recommend and will definitely use them again for mouse pads.
30 August 2025
Unprompted review
The print quality is good
10 September 2025
Unprompted review
Only place I could find that offered…
Only place I could find that offered XXL deskpads in a design that wasn’t plain black, quality is good and design is printed in high quality.
The price is higher than competition but ultimately I’m happy with the purchase.
10 September 2025
Unprompted review
Delivered on time and in good quality
Delivered on time and in good quality, speedy customer service to redirect my order to a new address.
1 September 2025
Unprompted review
Great quality custom print mouse mat
9 September 2025
Unprompted review
I have 3 words for ID Gaming
I have 3 words for ID Gaming, I LOVE IT!
It came quick but more importantly, I just cannot believe how beautiful it came out! I absolutely love my Mousepad
2 September 2025
Unprompted review
Arrived pretty quick
Arrived pretty quick, wrapped very nicely in its own bag and ribbon.the right size the graphic is lovely.
6 September 2025
Unprompted review
Phenomenal Quality & Quick Ship!
Quick ship, insanely good quality, I bought 3 and couldn’t be happier.
I got an ad for it on Instagram and was extremely skeptical, but ended up buying them anyway and I’m so glad I did.
I’ll eventually buy more for their landscape mousepads!
21 August 2025
Unprompted review
Good quality and fast delivery
Good quality and fast delivery. Well spent money.
5 September 2025
Unprompted review
If I could give 0 stars I would
If I could give 0 stars I would.
The colour of the Mat I received was nothing like on the website, I sent 3 emails reaching out ID gaming, after a week they replied. I provided pictures and 5 days later still no reply.
Customer service is non existent with this company. Do not waste your time and money.
23 August 2025
Unprompted review
Reply from iD Gaming
Hi Antony,
Sorry you have had this frustration. I have checked up on your customer service tickets and cannot see responses after we have requested photos. I think what has happened here is due to the file size of the photos you are trying to send us this is stop the email response coming through to us. Which would be why our team has yet to respond here. Are you able to send through the photos individually and reply back to your original email? This should solve the issue here
Edit: I have just had the team reopen your ticket with an email reply and request for you send the photos over individually so they can take a look here. If you could respond to them we can get this sorted for you
Reply from iD Gaming
Hi
We don't think this review is about our company? We do not have an order in your name and we do not ship to Mongolia
Very nice!
I saw something on Reddit that said it wouldn't ever arrive to the US after I ordered, so I was very pleasantly surprised to see it arrive within a week or so! It's a great desk/mouse pad, I'm very satisfied with the feel and the design is beautiful.
18 August 2025
Unprompted review
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