Really pleased :) I wasn't sure what to expect when I found ID5 after a quick web search. The website looked very professional, but over the years I've learned to be quite skeptical of online reviews... See more
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Company details
Written by the company
The UK's leading provider of online Land Registry compliant ID verification.
Contact info
287 Station Road , BS15 4XP, Bristol, United Kingdom
- 0330 390 4000
- contact@id5.co.uk
- id5.co.uk
Replied to 9% of negative reviews
Typically replies within 48 hours
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Professional, Easy and Smooth Online ID Verification
The company provided all the necessary information and links required for the online identification process, the outlined instructions were simple to follow and completed within the timeframe set out. The Solicitor (George) responsible with completing my application was friendly, professional and extremely helpful making the process really easy. Highly recommended.
so easy to use
so easy to use, took the stress out of getting the ID1 form signed. Also cheaper than competitors. Really nice chap too
Fabulous really professional service
Fabulous really professional service. Great guidance and fantastic. George is excellent. Highly recommend and would definitely use again if required.
Very efficient
Friendly, helpful and extremely efficient. ID1 form completed in around 10 minutes. Thanks George for a great service.
If Temu did solicitors!!
If Temu did solicitors!!! Absolutely terrible.
Use the proper service provided by H&H its £10 dearer, but so much more professional and organised.
rude and useless staff
As in most other negative reviews: Rude, unprofessional staff (Gareth), not responding to emails.
Quick and easy way to get documents…
Quick and easy way to get documents verified. Taking the hassle out of the bureaucracy for a land registry submission.
Simple and trustworthy service
The process of getting ID docs verified could have been a pain in the neck but with this company it was so easy to get an online appointment and George was really friendly and helpful. Got our documents the next day :)
This is second time using the services…
This is second time using the services of this company. Prompt and quick services, no issue at all.
Very easy to book and George was great
Very easy to book and George was great. Highly recommend
Quick and efficient
Easy to get an appointment. Very quick and efficient. George was incredibly friendly and made the process easy and enjoyable.
Swift and Straightforwars
Swift, easy and straightforward for a process that would take significant time I done any other way.
Quick and professional
I spoke with George who was very understanding and knowledgeable. Quick to respond on email too.
WARNING - AVOID AT ALL COSTS
Initially Gareth seemed a pleasant chap on the zoom call who never got back to me despite numerous phone calls and answer phone messages to no avail who has all of my sensitive documents including my passport which has delayed the completion of my house which I find disgusting as well as disturbing. If there is any identity fraud using my documents I sent him i will be pointing the police in Gareths direction. He will tell you he holds no documentation who had them in front of him who could easily do a screenshot of said documents regardless of any 3rd party software he will blame that he claims he has no access too in a previous excuse if a reply below which is for the birds. You get what you pay for and my advice is steer well clear of this charlatan and spend an extra £10 for a service you can depend on without unnecessary frustration and worry. You have been warned.
Excellent Service
Excellent Service! Highly professional, helpful and efficient.
Highly recommended!
ID verification for Land Registry
The whole process of ID verification was very straightforward and clear. Comprehensive instructions were provided prior to the appointment, the appointment took place by Zoom call. George was very professional and helpful. All in all, a painless procedure!
All The Way From Thailand.
When I eventually made contact with the right person, he was extremely helpful in explaining a complicated process. As well as being polite and friendly, he had a professional approach.
Awful experience do NOT use
Awful experience do NOT use! answered the call and he was late then extremely rude rushing me for time when I had already uploaded all my documents then starting stating I would be paying more money went from £30 to £99. Stated my forms were not correct and wanted more bank statements from me I ended up having to call 101 due to this feeling like a scam I have now had to freeze my bank account and be mindful of my credit file due to all the information I gave out. I have tried contacting them several times and no response I have emailed but no response. This man was extremely rude and unprofessional. I am yet to find out if this is a scam as ended up leaving the call due to how rude he was being yet all my information for the last 5 years had been sent over.

Reply from ID5 Certified Ltd
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