This company is not following data…
This company is not following data protection laws. They are distributing my details without my permission. Do not trust this company.
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Icy Leads is a fully-packed cold outreach toolkit that helps you generate lists of hyper-targeted sales leads, send cold email sequences, and book more meetings with your ideal prospects all under one dashboard.
United States
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This company is not following data protection laws. They are distributing my details without my permission. Do not trust this company.
Customer support ghosted me for 4+ business days. No way to cancel online. Had to file dispute with credit card.
Email data is not accurate, had to do lots of manual work to validate it.
Don't waste your time with them.
Icy Leads came highly recommended so I thought I would try it out. After trying it out I sent a message to cancel my service. They have not canceled the service and I have been charged for months despite emailing them and asking them to cancel.
I would cancel online but my email and login no longer work!!!! I would go with another service if I were you.
Wouldn't touch this with a stick.
I made a huge mistake.
The data is old and stale, rarely works and it's incredibly hard to get a refund or cancel a subscription.
You will go through pain and misery if you buy this.
signed up for the trial and cancelled after 3 days and they did cancel the trial and they charged my card! tried contacting support and no response my suggestion is to try emailing them before buying and see they don't respond - ended up lodging a complaint. with my credit card company to get the money back
Bad experience. They don't have video tutorial to show how their software works. The tutorial is through text and images where you don't see much. I find the software hard to navigate and don't understand how it works. You can't cancel your trial on your own, you need to chat with support to ask to cancel and the support is not replying. I'm out.
Literally the worst product in existence. They're basically a full-fledged scam. Find another software for your leads. Their leads are outdated and will bounce causing your emails to go to spam and ruining your sender reputation. Not worth it.
Customer service: 0/5
Software: 0/5
Wanted to start with them, sent messages on chat, emails, Facebook messenger, and still waiting for 2 days with no hope. Very bad support. Seems like they will not answer before you start paying.
Excellent resource for leads. Huge value for the money. And I've had super-quick help from customer service when I needed it. Can't recommend enough.

Reply from Icy Leads
Can't even cancel without getting on live chat who don't even reply? scummy practice
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