The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... See more
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I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.
I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... See more
Company replied
Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... See more
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
New York , United States
- customerservice@iconparking.com
- iconparkingsystems.com
You should know
4.3
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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I used to get this garage on SpotHero
I used to get this garage on SpotHero. Now it seems to gone from there and the prices are up. Service is great as always in this lot. My complaint is with how reservations are managed and cost.
10 February 2026
Mistakes here are VERY COSTLY!
Mistakenly I chose the wrong end time and went over 30mins and had to pay almost as much as I paid for the 3 hour reservation I made. Not good pricing!
14 February 2026
I didn't have a bad experience
I didn't have a bad experience. Honestly, I was in out in no time. No issue, no drama.
14 February 2026
No Delay! Perfect
No delay to receive my car. Great customer services! The only problem is to exit the garage. People will not let you out. They are worst than the cars on the road.
15 February 2026
Great service
13 February 2026
Excellent!
9 February 2026
App easy prices good
App is easy to use and I was able to find a location very convenient to my destination. Price was reasonable compared to other parking options in Manhattan. Will definitely use Icon again.
14 February 2026
Convenient because it was close to event
15 February 2026
Very nice Service
Very nice Service, very smooth entry very smooth exit, nice spacious garage. Thank you.
15 February 2026
I love this place
I love this place! Guys always great, car always available. Easy in and out. Can't beat it on the weekends!
15 February 2026
My car wouldn’t start and the…
My car wouldn’t start and the attendants jump started my car to make sure I could get home.
15 February 2026
Upcharged on a prepaid reservation
Only giving one star, because zero isn’t an option. We had a 4 hour reservation (confirmed on email and printed reservation) and picked up our car well within the 4 hour window, but we were charged an additional $30 for allegedly being late to pick up our car. This is either fraud or incompetence. The attendant at the lot was unable to do anything for us. We will dispute the charge with our credit card issuer. We will not willingly park with icon again.
15 February 2026
No parking for small pick up truck.
The garage would not accept my, vehicle after reservations were made. Could not find a way to be refunded. Internet page would not allow for cancellation of reservation.
14 February 2026
Very slow retrieving our car
8 February 2026
Payment never went through and no…
Payment never went through and no reservation or email was received.
15 February 2026
You double charged bc your team was…
You double charged bc your team was incompetent on scanning my ticket when I arrived. When I came to get my car they said I didn’t pay which I had already online. They said I had to contest it calling the office which is annoying. I don’t expect anyone to call me and for me to waste time disputing with the office. I was a monthly customer for 5 years and deeply disappointed.
15 February 2026
My wife left her car keys home
My wife left her car keys home. The attendant was willing to keep her phone so he could move the car. He went a bit beyond what was required.
15 February 2026
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