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icon (formerly BeanBagBazaar) Reviews 

14,543
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, noting strong, resilient materials and ample filling that make items sturdy and supportive. People frequently highlight the excellent service and incredibly fast delivery, often receiving orders promptly and in perfect condition. The ordering process is described as easy and efficient, contributing to a fantastic overall experience. However, some customers also noted product-related concerns. A few people mentioned that bean bags were not full enough upon arrival, sometimes requiring them to add separate filling or finding the process challenging. Additionally, some reviewers experienced durability problems, with products splitting or bags exploding shortly after purchase or during filling.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as soft, comfortable, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as soft, comfortable,... See more

Order

People report positive experiences with order, highlighting the ease and speed of the ordering process.... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the exceptional and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality of the children's bean bag and foot stool was brilliant and was really reasonable in price. Sometimes bean bags are half empty and sag, but not the case with this....its full of filling, makin... See more

Company replied

Rated 5 out of 5 stars

Very impressed with fast efficient delivery of the garden bean bag and footstool. Fab colour. Strong material and perfect for child’s need. The big box was a bonus !!! Endless fun by all

Company replied

Rated 5 out of 5 stars

We ordered the beanbag and footstool after borrowing my sisters version of both. An absolute godsend, nice and firm, great quality fabric and the backrest suports the spine beautifully. Arrived in a b... See more

Company replied

Rated 5 out of 5 stars

From start to delivery it was easy, The item arrived on time, I noticed that you have to put the separate bag of polystyrene ball in to make the chair really firm it wasn't difficult but it was a bal... See more

Company replied



Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Manufacturer
  5. Garden Furniture Shop

Written by the company

Comfort isn’t just the squish of a bean bag. It’s the way a cushion makes you smile when you walk into a room. It’s a perfectly arranged shelf. Or your favourite mug. Comfort isn’t just something that’s tactile, it’s emotional too. A thoughtfully chosen piece reflects you your taste, your memories, your everyday rituals. And that’s what we design for comfort you can feel, and comfort that makes you feel like you’re home.

We're a B Corp™

Written by the company

Plenty of businesses say they’re doing things the right way. We asked someone independent to come in and take a proper look at how we run ours.
We believe in making things properly, treating people well, and not cutting corners just because we can. Becoming a certified B Corp is an important milestone for us. It’s independent recognition that we’re building the business the right way, with accountability for how we design products, run our supply chain, and treat the people around us. For us, it isn’t the finish line. It’s a commitment to keep raising the bar.

FREE next day delivery ⚡

for all UK mainland customers

Get free next day delivery on your order if you're shopping from a UK mainland postcode. Exclusions apply. See website FAQs for more details.

Contact info

Beanbags, but better 🫧

Structured designs, premium fabrics, maximum comfort.

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(14,543)

1,128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really lovely beanbag bought for my…

Really lovely beanbag bought for my daughter’s room. Perfect size and great fluffy material it’s great quality and just what we were after!

24 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Emma,

Thank you so much for your kind words!

We're thrilled to hear your daughter is enjoying their bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Great product

Great product, bought for 1yr old, already loves stories being read to him whilst in it. Robust, great material, prompt delivery

24 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Sally,

We’re so happy to hear your 1 year old loves the new bean bag!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Fast delivery, easy returns

Fast delivery, although the chairs were not quite right for us the returns process was super simple and easy. Would recommend this company for sure!

6 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Chris,

Thanks so much for your review ☺️

We're so pleased our Comfy Team could help resolve everything for you.

Hope to welcome you back soon,
The icon Comfy Team

Rated 5 out of 5 stars

Great product

Great product. Great price.. highly recommend

23 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Nikola,

Thank you so much for your lovely words. We’re so glad you’re part of the #iconHome Cosy Club! ❤️

Have a brilliant day,
The icon Comfy Team

Rated 5 out of 5 stars

True to its name: ICON

What do you get when you combine luxury items, great prices & fast delivery ? ICON! I cannot recommend this place enough! Wow!

5 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Michandra,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great service and quick delivery

Great service and quick delivery

5 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Karen,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Beanbag and footstool are even better…

Beanbag and footstool are even better in real life. So happy with them and super fast delivery

5 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Sara,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear you are enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product 👌🏼

21 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Amanda,

We’re so happy to hear your order arrived so quickly!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

delivered quickly

delivered quickly, good products, thank you

3 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so glad to hear your order has brought comfort into your space.
Thank you for your kind feedback – it truly means a lot ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Really happy with this bean bag

Really happy with this bean bag. It was bought to replace one I bought on Amazon which turned out to be poor quality and smaller than I expected. This one is perfect - Perfect size and great quality. Would definitely recommend!

2 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Zoe,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Easy ordering and quick delivery to the…

Easy ordering and quick delivery to the Channel Islands. Bean bag good size and filling adequate

2 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Great product

Great product, looks good with my sofa, same colour and material. Very comfortable with the round foot stool

2 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Lesley,

Thank you so much for your lovely words. We’re so glad you’re part of the #iconHome Cosy Club! ❤️

Have a brilliant day,
The icon Comfy Team

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Jennifer,

Thank you so much for your review ☺️

We're so pleased our Comfy Team could help resolve everything for you.

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

The product is one of quality and looks…

The product is one of quality and looks even better in reality than the advertised photo suggested
It was delivered promptly and efficiently

2 July 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Karen,

Thank you so much for your review!

We love seeing how our bean bags look in your space - don’t forget to tag us on socials, @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 4 out of 5 stars

Bean Bag should be fully filled on delivery

Nice item - am pleased, but disappointed we had to fill part of it ourselves. The Box it arrived in was massive and would have housed the Bean Bag if it was completely filled!

26 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey JH,

Thanks so much for your review – your feedback helps us keep improving.

We will pass your feedback onto our team, to help improve our product assembly process in future.

Have a great day,
The icon Comfy Team

Rated 5 out of 5 stars

Excellent all round from order to…

Excellent all round from order to customer service on the phone to delivery can’t recommend them more

30 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks so much for your glowing review - it really made our day ❤️

We're so pleased our Comfy Team could help resolve everything for you.

Hope to welcome you back soon,
The icon Comfy Team

Rated 5 out of 5 stars

Perfect bean bag!

28 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Good quality bean bag!

The bean bag i ordered arrived the next day, in perfect condition and was better quality than I expected. The material is so easy to wipe or brush off, weve been using it outside in the garden. Thank you!

15 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Paul,

Thank you so much for the kind feedback! We’re so happy to hear your bean bag has found its happy place.

We’d love to see how you've styled it over on Instagram - @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great products

Great products, good price and good delivery service. I will repeat for sure

15 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so glad to hear your order has brought comfort into your space.
Thank you for your kind feedback – it truly means a lot ☺️

All the best,
The icon Comfy Team

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