The transaction was not completed
The transaction was not completed, and my exchange request was deleted without any prior notice or explanation.
Customer support cited an anti-money laundering (AML) check, but no evidence was provided to suggest that the cryptocurrency I had sent posed any risk.
Customer support failed to resolve the issue for over 15 hours. After that, they requested my passport and photographs, even though I had already answered all their questions and provided screenshots confirming that the transfers had been sent from my personal wallet without the involvement of exchanges or third parties.
The funds were not received, and the exchange was never completed.
Based on these facts, as well as the reviews I read - unfortunately only after the exchange had taken place -I strongly advise against using this exchange service!
You will simply lose money, time and your patience.








