Icon Reviews 

23
TrustScore 3 out of 5

2.9

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Company details

  1. Cryptocurrency Service

Written by the company

Icon - a cryptocurrency exchange with additional services for paying for goods and services, as well as transferring funds worldwide: Europe, Asia, CIS, Africa, Latin America, USA.


Contact info

2.9

Average

TrustScore 3 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(23)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

The exchange didn't go through

The exchange didn't go through, the exchange platform won't refund the funds, and technical support keeps dismissing the facts and my arguments.
What's more, their terms state, “If the user refuses KYC/SoF or cannot provide the required information, a refund may be processed with a fee of up to 5% of the blocked amount,” but they've come up with an excuse for that, too.
This exchange platform is a scam!
If you don’t want to lose your money, don’t deal with them!

12 May 2026
Unprompted review
Rated 1 out of 5 stars

The website icon.finance looks…

The website icon.finance looks professional, but I had an unauthorized charge on my account. I contacted their support several times by email and never received a response.
I could not verify the company behind this site because the domain owner is hidden, it is hosted by Namecheap, and there is no clear financial regulation or official license. The online service appears to be entirely AI-based, and online reviews are almost all perfect, which seems unrealistic for a financial service.
The fees, security, and operations of the site are unclear, so I recommend being very cautious before sending any money.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ Warning

⚠️ Warning: Unrecognized transactions and non-existent support
Review:
Charges appeared on my account under “Icon Finance Poland”, but their support claims no such transactions exist in their system. Even worse, they do not respond to any emails, and their customer service seems to be entirely AI-driven, with no real human assistance. I strongly advise caution before using this service.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

ICON

They have, without a doubt, the largest variety of cryptos to choose from out of any U.S. Based exchange, you'll find coins and tokens here you won't find anywhere else. They also havea NFT platform and a decentralized wallet app. They accept debit and PayPal which is huge,but the thing I love is that they have relatively small fees, and INSTANT WITHDRAWALS USING A DEBIT CARD WITH NO HOLD!!!!

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Quite a good exchanger

Quite a good exchanger, I use it often. Cryptocurrency rates are usually up to date, some are really profitable. Applications are processed in a relatively short time - literally 10-20 minutes. In general, I personally am more than satisfied with this exchanger.

17 September 2024
Unprompted review
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Thank you for your feedback! We were happy to help)

Rated 5 out of 5 stars

I regularly use this service to…

I regularly use this service to exchange cryptocurrency and am satisfied. Favorable rate and fast transactions make it the best among its anaogues.

19 July 2024
Unprompted review
Icon logo

Reply from Icon

Thank you for your feedback! We were happy to help)

Rated 5 out of 5 stars

I recently used the currency exchange…

I recently used the currency exchange service and was very pleased! Excellent service, the staff was polite and professional. The exchange rate was surprisingly favorable, which was a pleasant surprise. The exchange process was quick and without any delays. I don’t remember what exactly I changed, but I was very pleased. In addition, I liked the cleanliness and comfort inside the exchange office, which creates a pleasant atmosphere. I will definitely come back here next time I need to exchange currency, and I recommend it to anyone who is looking for a reliable and profitable place to exchange and will continue to use it if necessary.

4 July 2024
Unprompted review
Icon logo

Reply from Icon

Thank you very much for your feedback and recommendation! We look forward to your return to icon finance!)

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