I had an issue with my original order, as unfortunately the package got stuck during shipping and never arrived. However, I am really happy with how the customer service handled the situation. Th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had an issue with my original order, as unfortunately the package got stuck during shipping and never arrived. However, I am really happy with how the customer service handled the situation. Th... See more
Company replied
The bra arrived quickly, and was very soft. It’s a shame it didn’t fit. Since nothing cane with the bra in regards to how to make a return or exchange, I emailed support from my order confirmation ema... See more
Company replied
Everyone can see that cfab is really caring about their clients, you can feel quality in their products, and the designs are gorgeous, if there will be any problem with your order they help immediatel... See more
Company replied
De Bh zit erg fijn! Zacht en comfortabel. helaas was eentje al snel stuk, maar dat is heel netjes en correct door de klantenservice opgelost! Ik ben tevreden, en ga vaker bestellen en an... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bra arrived quickly, and was very soft. It’s a shame it didn’t fit. Since nothing cane with the bra in regards to how to make a return or exchange, I emailed support from my order confirmation email, and they responded very quickly…so far, all positive…then, when I followed the return link supplied, it showed I had to pay $6 for a return label! I only paid $17 for the bra, so I have to say that having to pay for returning it was irritating to say the least.

Reply from Cfab
I received an order confirmation from Cfab but have not received the merchandise. I have emailed daily but have not received a response to my emails.
Update: I continue to email them daily and they continue to ignore me. My credit card has been charged but I have no merchandise.
Do not do business with this company.

Reply from Cfab
I had an issue with my original order, as unfortunately the package got stuck during shipping and never arrived. However, I am really happy with how the customer service handled the situation.
The support team was very kind, responsive and helpful throughout the whole process. They offered me a replacement and were even able to send me a different bodysuit from the new collection, which I really appreciate. They answered my questions quickly and did their best to find a solution that worked for me.
Even though there were complications with the original shipment, I am very happy with the customer service and how they handled everything. Thank you so much for your help! ❤️🤗

Reply from Cfab
I only received half my order and despite emailing daily, the company has not communicated in any way or form where the rest of my order is!

Reply from Cfab
Everyone can see that cfab is really caring about their clients, you can feel quality in their products, and the designs are gorgeous, if there will be any problem with your order they help immediately, so you can trust them.

Reply from Cfab
Absolutely loved the quality of the fabrics! The delivery was smooth, and customer support was super helpful. Definitely ordering again!

Reply from Cfab
I ordered a push-up bra from cfab on May 10, and it was delivered on May 16, with only a slight delay. So I can’t confirm the negative reviews about delivery. For me, the only issue was that tracking information was somewhat unclear.
The material is good quality, but I can’t confirm all of cfab’s claims. Despite measuring carefully, the bra leaves visible marks on the sides. The cups are also not very well shaped and provide less push-up effect than I expected from a push-up bra. However, it still looked good under a T-shirt.
I initially wanted to return it, but finding the return information on the website was quite difficult at the time (I checked again recently, and the information is now much clearer). On top of that, return shipping has to be paid by the customer, so I decided to keep the bra.
After three months, the bra slips up while I’m walking, which makes the cups look even less flattering and is quite annoying.
Overall, I’m not fully convinced and wouldn’t order from cfab again. 3 stars for the fast delivery, good material, and the now-improved return information.

Reply from Cfab
Very disappointing customer service and unfair refund handling. Despite several emails with extensive information and explanation from my side, I still did not receive a clear or reasonable answer.

Reply from Cfab
My bodys came so fast, they are amazing quality and able to breath, if you think about getting one, do it! Take ur true size for snatching one size bigger for comfy. Bye yall!💕

Reply from Cfab
I placed my first order on August 3. Right after paying, I noticed that I ordered the wrong size for one of my items. I reached out to customer service immediately to request an order change, since there is no option to do so myself. I never received a reply to my email and my order arrived on August 8. Returning the item for an exchange would cost me extra time and money, so I am just going to let it go. However, I am really disappointed in the customer service—I at least expected a response. Otherwise, I would have ordered here again.
Update: based on my review I got a reply on August 12. The reply said they can't change anything since it has been shipped and I have the option to return my package. This doesn't change anything about my previous review since there is no solution for the problem I described.

Reply from Cfab
i washed it one time and all the pink left and its gray now, all money wasted i just want to cry

Reply from Cfab
Very unprofessional company when you open an account, you can’t delete it. Nobody’s able to help you. Customer service will never answer you when it’s comfortable for them then they will answer you forget returns forget quality. This is one of the worst clothing companies online highly suggestible that PayPal retract their financial services.

Reply from Cfab
My first order arrived in 2 days. I loved it. The body fits me so well and I love the shaping effect. I feel so comfortable and confident in them. The colors are amazing. I‘m so exited when my next package arrives.

Reply from Cfab

Reply from Cfab
My packet arrived in exactly 1 week, which I thought was great. There was a small problem with the product I ordered, but it was quickly eliminated, great work on fab. I can only recommend cab, the fabric is great and pleasant and it makes a top body.🤍

Reply from Cfab

Reply from Cfab
Great products and fantastic customer service. The team was very helpful, responded quickly, and resolved my issue immediately. Highly recommended!

Reply from Cfab
Can’t return an item using their website tried many times and also sent emails with screen shots of the “technical error” it continually displays three replies received via email all on different days tell me the fault is now fixed and you may try again and every time I repeat the return it fails and my 14 day return window is running out!!! I have asked multiple times for an address so I can return the item and pay postage myself but NO address sent to me on reply.
Also tried to make contact by phone and no telephone number listed to Creamy Fabrics, I even in desperation messaged the influencer I saw advertising the articles (body suit) I bought and she said she can’t help!
DO NOT WASTE YOUR MONEY AND GET NO CUSTOMERS SUPPORT FROM THIS BRAND
Order refunded eventually

Reply from Cfab
I ordered a Comfort Push-Up Bra from cfab in May 2026. When I tried to return it, the returns portal was completely non-functional. This was not a brief outage — it remained broken for the entire six-week period I was dealing with this company. During that time I personally visited DHL drop-off points to research return options and sent numerous emails chasing responses that were slow to arrive.
Having exhausted all options, I ultimately had to raise a chargeback with American Express to recover my money. The refund came from my bank, not from cfab.
What has been equally troubling is cfab's response to my review of this experience. I received multiple emails asking me to remove or reconsider my review. On one occasion I was explicitly offered a refund of return shipping costs contingent on my removing it. I declined. When I did not remove the review, cfab flagged it to Trustpilot — first claiming it was not from a genuine customer (Trustpilot verified it was), and subsequently claiming it contained defamatory content.
My review is accurate. It reflects what happened. I am sharing it so that other customers can make an informed decision before purchasing from this company.

Reply from Cfab
Ordered 10 days ago. My items say they are "on the way" but with no tracking number, they have clearly not been sent and they don't respond to emails. Delivery is supposed to be 2-8 days. Now just waiting 14 days until I can get my credit card to cancel the payment.
What a terrible way to run a business.
Update. Now 12 days since my order, 5 days since requested a cancellation. They have emailed back and refused to cancel the order, even though it has not been sent. The latest delivery date was yesterday.
They have been dishonest about stock levels and delivery times. And are refusing to refund me for an item they stated was in stock which was not.
Avoid!
Final update
My order arrived out of the blue after 13 days. The following day I got an email saying my item had been dispatched, immediately after an email to say it had been delivered, then an email from customer service to say I had my item. During all of my enquiries, not once did they say it had been posted. They could have saved me a lot of stress if they had.
Anyway the bras are nothing special, comfortable enough, but not great.
Side note they have asked Trustpilot to remove this review so I have had to verify my purchase. They should apologise and accept the review, and work to improve their service. Not get reviews they don't like taken down!

Reply from Cfab
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.