Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you pos... See more
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Review summary
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Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you post q... See more
Company replied
They responses quickly
Company replied
My experience was fine. I thought the doctor was very nice and he gave me very very thorough explanations. Not just one or two paragraph answer, but a whole page of possibilities and recommend. It sai... See more
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Company details
Written by the company
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
Contact info
41 Madison Avenue - 31st Floor, 10010, New York City, United States
- +1 844-432-0202
- icliniq@icliniq.com
- icliniq.com
4.4
Excellent
621 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from iCliniq
Thank you so much for your wonderful feedback and support.
Fantastic
Satisfactory and friendly response from doctors and in less amount of time you don't need to wait alot.
19 June 2024
Reply from iCliniq
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq. We are so thankful for an outstanding user like you.
Reply from iCliniq
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)
thank youuu
thank youuu, i was in desperate need of help. and fortunately a Dr Chibitam helped me and as of today i am in very good condition. thanks to this website
13 June 2024
Reply from iCliniq
Thank you for your positive feedback! We're happy to hear that you liked our service and that we could help you. Your support encourages us to keep doing our best for users like you. Thank you again for your kind words!
Reply from iCliniq
Dear User,
Thanks for your wonderful feedback and support. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
Prompt response from the managerial…
Prompt response from the managerial team and knowledgeable docs is what that set icliniq apart from the rest.
19 May 2024
Reply from iCliniq
Dear User,
We are happy you are satisfied with the quality of our service. We really appreciate you taking the time to share your experience with us. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
PAYMENT MECHANISM NOT GOOD
MONEY DEBITED FROM MY ACCOUNT BUT ICLINIQ SAID THEY HAVE NOT RECEIVED MY PAYMENT. PAYMENT MECHANISM IS NOT GOOD
19 May 2024
Reply from iCliniq
We apologize for any inconvenience you may experienced. To assist you effectively, we kindly request your detailed feedback. Please reach out to us at icliniq@icliniq.com, and we will promptly address your concerns. Your satisfaction is our priority, and we are committed to resolving any issue you may have encountered. Thank you for your understanding.
Reply from iCliniq
Thanks for your trust, we count ourselves lucky for users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
Great job my fear of my skin got vanish…
Great job my fear of my skin got vanish because they help me through everything
11 May 2024
Unprompted review
Reply from iCliniq
Thank you for your feedback. We're glad to hear that you found our service helpful and that we were able to provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Reply from iCliniq
Thank you so much for your wonderful feedback and support.
Very useful but the answer need to be more detailed
I regularly use Icliniq and found the platform to be very useful. Though the answers from doctors are often very short. They do reply to your questions but their answers are very basic ones. Sometimes some doctors reply in a somewhat detailed manner but it is rare.
Icliniq have actually helped me many times, cleared my doubts and confusion but there are times when I felt cheated and extremely dissatisfied.
I always try to write the problem in great depth, but often the answer comes from doctors are very short and basic. This is the one thing they need to work on. And the follow up questions is limited to 1. This should be increased.
5 May 2024
Unprompted review
Reply from iCliniq
Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and apologize for any dissatisfaction you've experienced with our service.
We're delighted to hear that Icliniq has been a valuable resource for you, providing assistance and clarity when needed. Your trust in our platform is incredibly important to us, and we're committed to continuously improving our services to better meet your expectations.
Regarding your concerns about the brevity of some doctors' responses, we understand the importance of receiving thorough and detailed information, especially when it comes to healthcare matters. We will certainly take your feedback into consideration and work towards ensuring that our doctors provide more comprehensive explanations in their responses.
Additionally, we appreciate your suggestion regarding the limitation on follow-up questions. We understand that sometimes, one question may not suffice to address all concerns, so we've implemented an alternative solution. Introducing our #iCliniq 50 or 100-hour chat option, where you can enjoy unlimited follow-up questions within a 50 to 100-hour timeframe. This enables you to delve deeper into your queries and ensures comprehensive assistance throughout your healthcare journey. We hope this enhancement further enhances your experience with us.
Your feedback is invaluable to us as we strive to enhance the quality of our services and provide the best possible experience for all our users. If you have any further suggestions or concerns, please don't hesitate to reach out to us at icliniq@icliniq.com. We're here to listen and ensure that your experience with Icliniq exceeds your expectations. Thank you once again for your feedback and for being a valued member of the Icliniq.
Reply from iCliniq
Thank you so much for your wonderful feedback and support.
I went to my doctor right away
I went to my doctor right away. And I do have a major issue. Now handling it step by step. Thanks for all your help!
Hadel
15 April 2024
Reply from iCliniq
We’d love to continue providing great service to awesome users like you. It means so much when our best users share their experiences. Thank you for choosing iCliniq
I recommend this online DR Site
I recommend this online DR Site. I sent my report to the dr as I was worried and got reassuring information and advice.
11 April 2024
Reply from iCliniq
We sincerely appreciate your valuable feedback. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
The only think I didn't like that…
The only think I didn't like that system forces you to pay for medical help.
8 April 2024
Reply from iCliniq
Dear User,
Thank you for reaching out to us. We are really sorry for the way you feel. We provide the first query free for all our new registered users, and the following are paid because we will have to compensate the doctors for their time as well. All your health concerns are addressed by trained medical doctors. Each one being an expert in their own field. We will have to compensate the doctors for their time as well. We have multiple products with different pricing plans. Please check the site or contact the support team to find which plan is the right fit for you. We will make sure you, provide a cost-effective solution.
Reply from iCliniq
Thanks for your wonderful feedback and support. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
All Indian (Doctor) - not sure they are real doctors
Please stop using this platform if you are living outside India. They don’t even have the basic knowledge how medical system works outside India. Looks like they do google search and provide the answer. If you are using text, they charge every question $50, not for every problem. Had very bad experience.
2 April 2024
Unprompted review
Reply from iCliniq
Dear User,
We're sorry to hear that your experience didn't meet your expectations. To better understand and address your issue, we need more details. Unfortunately, we couldn't locate your profile without your registered email address. Please report the problem by emailing us at icliniq@icliniq.com from your registered email ID. This way, we can get in touch with you and work towards resolving the issue. Don't hesitate to reach out. Your satisfaction is our priority, and we are committed to resolving any issue you may have encountered. Thank you for your understanding.
We are a global platform, and we have doctors from 196+ countries.We provide the first query free for all our new registered users, and the following are paid because we will have to compensate the doctors for their time as well. All your health concerns are addressed by trained medical doctors. Each one being an expert in their own field. We will have to compensate the doctors for their time as well. We have multiple products with different pricing plans. Please check the site or contact the support team to find which plan is the right fit for you. We will make sure you, provide a cost-effective solution.
It's amazing guys
It's amazing guys, a free online medical platform is the best thing that can happen in a society where self meditation is the norm due to the outrageously expensive and inadequacy in the medicine field.... I'm thrilled with this experience and motivated to go premium with this service
4 April 2024
Reply from iCliniq
Thank you for your positive feedback! We're happy to hear that you liked our service and that we could help you. Your support encourages us to keep doing our best for users like you. Thank you again for your kind words!
Excellent medical and dental writers on…
Excellent medical and dental writers on this app like Dr Krishna swaroop,Dr suvash sahu,Dr Zeba,Dr Hema ,Dr sneha .
4 April 2024
Unprompted review
Reply from iCliniq
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq. We are so thankful to have an outstanding user like you.
I just briefed a little about my…
I just briefed a little about my sickness through a single message but the reply received from the doctor was perfect and effective. Controlled my allergic symptoms in a couple of days
30 March 2024
Reply from iCliniq
Wow! It sounds like you had a good time with us. Thank you for your kind words. We appreciate you sharing your experience with us. We're lucky to have users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
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