iCliniq Reviews 621

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their empathy, professionalism, and the thorough explanations provided, making them feel heard and valued. The service is consistently described as excellent, with many highlighting the quick response times and the helpful, to-the-point solutions offered by the doctors. However, some customers were dissatisfied with the customer service, noting issues with unhelpful or irrelevant advice and a lack of response to complaints. A few people also mentioned that the company does not issue prescriptions, which was not clearly communicated despite direct inquiries, leading to frustration and wasted time.

What people talk about most

Response time

Consumers find response times to be positive. Many reviewers praise the quick, succinct, and thorough... See more

Service

Customers had positive experiences with service, praising the immediate, swift, and professional responses.... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praised doctors for being... See more

Customer service

People report ambiguous experiences with customer service. Some customers felt heard and valued, appreciating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you pos... See more

Company replied

Rated 4 out of 5 stars

Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you post q... See more

Company replied

Rated 4 out of 5 stars

My experience was fine. I thought the doctor was very nice and he gave me very very thorough explanations. Not just one or two paragraph answer, but a whole page of possibilities and recommend. It sai... See more

Company replied


Company details

  1. Medical Group

Written by the company

iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really quick and detailed response from…

Really quick and detailed response from the Doctor, very happy with the service and will use again.

27 April 2026
iCliniq logo

Reply from iCliniq

Thank you for your wonderful feedback. We’re delighted to hear that you received a quick and detailed response from the doctor and that you were happy with our service.

Providing timely and reliable medical guidance is always our priority, and your kind words truly encourage our team. We look forward to assisting you again whenever you need healthcare support in the future.

Best regards,
Team-iCliniq

Rated 5 out of 5 stars

Great response

Great response, lots of information provided

6 April 2026
iCliniq logo

Reply from iCliniq

Thank you for your kind feedback.

We’re glad to hear that you found the response informative and helpful.

Your feedback motivates us to continue delivering the best possible care and assistance.

Rated 5 out of 5 stars
iCliniq logo

Reply from iCliniq

Thank you for your valuable feedback.

We truly appreciate you taking the time to share your thoughts with us.

Your trust and support motivate us to continue providing reliable and quality health consultation services.

Rated 5 out of 5 stars

Most definitely fast

Most definitely fast, accurate & very empathetic.

27 February 2026
iCliniq logo

Reply from iCliniq

Thank you so much for your wonderful feedback. We truly appreciate your kind words.

We’re glad to know that you found the service fast, accurate, and empathetic. Providing timely and compassionate support is always our priority.

Your feedback motivates us to continue delivering the best possible care and assistance.

Thank you for choosing our service.

Rated 5 out of 5 stars

Dr manzoor the nephrologist was great…

Dr manzoor the nephrologist was great he answered every question I had and gave me all the info I wanted . He was patient and it was affordable . He helped me win my disability claim .

20 February 2025
Unprompted review
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Reply from iCliniq

Wow! Thank you very much for your kind feedback. It’s great to know that his guidance helped you successfully. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Thank you so much for Good service Good…

Thank you so much for Good service Good immediate response

31 January 2026
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Reply from iCliniq

Hi,

Thank you so much for your kind feedback.

We truly appreciate your words and are glad to hear you were satisfied with our service and prompt response.

Rated 5 out of 5 stars

Thank you much it's a great help

Thank you much it's a great help

30 December 2025
iCliniq logo

Reply from iCliniq

Thank you for your valuable feedback.

We truly appreciate you taking the time to share your thoughts with us.

Your trust and support motivate us to continue providing reliable and quality health consultation services.

Rated 5 out of 5 stars

Fast and helpful advice

21 December 2025
iCliniq logo

Reply from iCliniq

Thank you for your feedback.

We’re glad to hear that you found our support fast and helpful.

If you need any further assistance, please feel free to reach out—we’re always here to help.

Rated 5 out of 5 stars

A trusted site for health consultation…

A trusted site for health consultation matters.

26 December 2025
iCliniq logo

Reply from iCliniq

Thank you for your valuable feedback.

We truly appreciate you taking the time to share your thoughts with us.

Your trust and support motivate us to continue providing reliable and quality health consultation services.

Rated 5 out of 5 stars

Doctor's meaningful diagnosis of my…

Doctor's meaningful diagnosis of my symptoms.

25 December 2025
iCliniq logo

Reply from iCliniq

We're delighted to hear that you had a 5-star experience at iCliniq. Thanks for taking the time to share your feedback with us. We’d love to continue providing great service to awesome users like you.
Thanks again!

Rated 5 out of 5 stars

Always on time

Answer to my query was met swiftly and on time.

26 November 2025
Unprompted review
iCliniq logo

Reply from iCliniq

We appreciate your valuable feedback.
Your appreciation and kind words mean a lot to us. It is delightful to hear such positive words, and it’s always a pleasure to serve our users.
Thank you for choosing iCliniq.

Rated 5 out of 5 stars
iCliniq logo

Reply from iCliniq

Thank you for your valuable feedback.

We truly appreciate you taking the time to share your thoughts with us.

Your input is important, and it helps us continue improving our services.

Rated 5 out of 5 stars

Attentive to patients!

4 December 2025
iCliniq logo

Reply from iCliniq

Thank you so much for sharing your feedback. We’re truly glad to know that you found our doctors attentive and responsive to your concerns. At iCliniq, we always strive to ensure that every patient feels heard, supported, and cared for throughout their consultation.

Your appreciation means a lot to our team and motivates us to continue providing compassionate and reliable healthcare guidance.

Best regards,
Team-iCliniq

Rated 5 out of 5 stars

Response was detailed and within a couple of hours of my asking.

Prompt and thorough answer to my question.

29 November 2025
iCliniq logo

Reply from iCliniq

We sincerely appreciate your valuable feedback.
Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!

Rated 4 out of 5 stars

Everything was fine but I need a…

Everything was fine but I need a prescription for the meds in the USA. So I couldn’t get them.

17 November 2025
iCliniq logo

Reply from iCliniq

Thank you for sharing your feedback. We’re glad to know that everything was fine with your consultation. However, we understand your concern regarding the prescription.

We operate as a platform for medical second opinions, but we do not offer online prescriptions. As per regulations, the prescriptions provided on iCliniq may not be valid in the USA, and we sincerely apologize for the inconvenience this may have caused.

You may consider sharing the doctor’s recommendation with a local healthcare provider who can assist you with a valid prescription in your region.

We truly appreciate your understanding and are always here to support you with reliable medical guidance.

Best regards,
Team-iCliniq

Rated 5 out of 5 stars

They were so quick to respond back thank you

I enquired about something and they replied quickly.

16 November 2025
iCliniq logo

Reply from iCliniq

We sincerely appreciate your valuable feedback.
Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!

Rated 4 out of 5 stars

Good and quick response giving to me…

Good and quick response giving to me and worthful tips I love it

23 November 2025
iCliniq logo

Reply from iCliniq

Thank you for your feedback.
We're glad to hear that you found our service helpful and that we could provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!

Rated 5 out of 5 stars

Quick

Quick, succinct response. Thanks.

4 November 2025
iCliniq logo

Reply from iCliniq

Thank you for your valuable feedback!
We’re delighted to know you had a great experience with us.
We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Empathy and trust is there

I was dealt with quick and thorough response what is needed by a worried patient

26 October 2025
iCliniq logo

Reply from iCliniq

Thank you for your kind words and trust in iCliniq. We’re truly glad to know that you received a quick and thorough response that helped ease your worries. Providing compassionate and reliable medical guidance to our patients is always our top priority.

Best regards,
Team-iCliniq

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