We've been booking our car with you for 10 years now, and check-in and check-out are always straightforward. However, the pick-up transfer this year was a bit chaotic, which particularly confused your... See more
Company replied
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Review summary
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Reviews shaping this summary
Had a good experience with Icerental( Northern Lights rental). Friendly staff attended to us. Quickly got our car. Rental company is rather near airport. Car works well. Recommend full insurance for p... See more
Company replied
We loved our trip to Iceland and would recommend using Icerental4x4, the car was good and it was worth having a 4WD on the roads. We had no major issues. However, it's worth noting that Iceren... See more
The car was brilliant and the service was good - if 4.5 was an option then I'd have given that, but there were a couple of very minor gripes. Firstly, they tried really hard to sell me insurance that... See more
Company replied
Company details
Written by the company
Icerental 4x4 is an innovative car rental company specializing in 4x4 vehicles in Iceland. Founded in 2013, our family-owned business began with only 10 cars. Since then, Icerental 4x4 has grown a lot, with a big rental office near the Keflavik International Airport, where we offer a wide range of vehicles in all sizes and model years. Our passion is 4x4, and our fleet is based on quality 4x4 cars. However, we also provide vans and smaller vehicles to fulfill all your transportation needs while visiting Iceland. In 2014 we started with our Camper Jeep, offering Jeeps to camp in while exploring the highlands. This idea evolved into Roof Tent campers, and in 2017, we introduced our Roof Tent vehicles in various sizes. These are the perfect way to explore Iceland during the summertime—our 4x4 Roof Tent vehicles allow you to see the highlands and Iceland’s untouched nature. We at Icerental 4x4 are committed to offering the best quality 4x4 vehicles at reasonable rates. We believe in personal service based on building relationships with our customers.
Contact info
Bogatröð 2, 235, Reykjanesbær, Iceland
- +354 571-2266
- info@icerental4x4.is
- icerental4x4.is
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 1 month
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Avoid this company at all costs
Avoid this company at all costs! They “assumed” we had wind damage to the passenger side door and expected payment of over £2600 (420,000ISK) then and there with no proof at all. When asking how they came to this price, they said that this is what they “think” it would be. We asked if they can get a quote from a garage / mechanic and they were unable to do so. Simon in particular and Andrew were rude and arrogant. Surely this is not legal? This was also not written anywhere. People should not be expected to make payment just based on assumption, especially when it’s that much money. Please save yourself and do not use Ice rental 4x4 .
28 January 2026
Unprompted review
Reply from Icerental4x4
Dear RK,
We’re sorry to hear that you felt this way about your experience. All damage assessments are based on documented inspection procedures, including photos taken at pickup and return, and repair estimates are calculated according to standard pricing in Iceland.
We understand how concerning unexpected charges can be and would truly like the opportunity to review your case in detail. Please contact us at info@icerental4x4.is with your booking information so we can look into this further.
We are committed to transparency and fairness in our car rental service in Iceland.
Kind regards
Icerental4x4
Fast and friendly service
The pick-up at the airport was clearly visible. Once arrived at the location, after a short drive, we took off with the car within 10 minutes.
The return was also effortless. Then we got brought back to the airfield. Everything was smooth and the people were friendly.
25 January 2026
Unprompted review
Reply from Icerental4x4
Dear Rob,
Thank you for the great review! We’re delighted to hear that the airport pickup was easy to find, the process at our office was quick, and that both collection and return went smoothly. It’s wonderful to know our team made your experience friendly and effortless.
Thank you for choosing us for your car rental in Iceland, and we hope to welcome you again on your next visit!
Kind regards
Team Icerental4x4
Great car-misunderstanding on insurance
Great car, people super friendly. I only had an issue with the insurance, because I booked through a website with the platinum insurance (I had to pay more) and once there I had to pay the full insurance again. But apart from it I would totally recommend
14 January 2026
Unprompted review
Reply from Icerental4x4
Dear Federica,
Thank you for your 4-star review and for sharing your experience. We’re happy to hear you liked the car and found our team super friendly!
We’re sorry for the confusion regarding the insurance. When bookings are made through third-party websites, insurance packages are sometimes sold by the agent and not directly issued by us, which can lead to misunderstandings at pickup. We always aim to explain this clearly on site, but we understand how frustrating this can feel and appreciate your feedback.
Thank you for your recommendation and for choosing us for your car rental in Iceland — we hope to welcome you again in the future!
Kind regards
Icerental4x4
A very poor service
A very poor service. Took 50 minutes (after clearing all security, passport/customs) to be met. The car was terrible. The nearside wing mirror was completely held together by tape. The car had 249,000 km on the clock and the brakes felt very spongy. When we arrived at hotel we note offside rear lights not working at all and offside front light was full of condensation, so not great. The electrics kept flickering on and off, which was quite disconcerting. The car locking fob increasingly did not work. A terrible service and car that was probably not road worthy and possibly dangerous. We were on such a short break (and two hours drive from hotel) so did not have time to return car and had to just put up with it.
27 December 2025
Unprompted review
Reply from Icerental4x4
Dear James,
We’re very sorry to read about your experience and sincerely apologize for the long wait at pickup and, more importantly, for the condition of the vehicle you received. The issues you describe — including the mirror, lighting, braking feel, electrical problems, and locking system — are not acceptable and certainly not the standard we aim to provide. We understand how concerning this must have been, especially on a short trip where returning the vehicle was not practical.
Your feedback regarding vehicle safety and readiness is taken very seriously, and we will be reviewing this case with our maintenance and operations teams to ensure this does not happen again. We also apologize for the inconvenience and stress this caused at the start of your trip.
We would appreciate the opportunity to look into your rental in more detail. Please contact us at info@icerental4x4.is
with your booking information so we can investigate and address this properly.
Thank you for bringing this to our attention — feedback like this helps us improve our car rental in Iceland service.
Kind regards
Icerental4x4
Never again!!
Never again!!! Aggressive employees and they they only pick up the driver and you have to drive back to the airport to pick up the family yourself. I have never seen something like that!!!
9 January 2026
Unprompted review
Reply from Icerental4x4
We’re very sorry to hear about your experience and regret that it left such a negative impression. This is not how we want our customers to feel, and we apologize if our staff came across as aggressive — that is certainly not acceptable and will be addressed internally.
Regarding the pickup process, during busy periods our shuttle capacity may require that only the designated driver is transported initially, which is why the driver may need to return to the airport to collect the rest of the group. We understand how inconvenient this can be, especially when traveling with family, and we’re sorry if this was not communicated clearly in advance.
We would appreciate the opportunity to review your case in more detail. Please contact us at info@icerental4x4.is
with your booking information so we can look into this properly and address your concerns.
Thank you for your feedback — it helps us improve our car rental in Iceland service.
Kind regards,
Icerental4x4
Good value and no issues
These guys are significantly cheaper than other car rental companies so you should not be surprised (as some people seem to be) that you get an older car with mileage and a few marks on it when compared to other companies.
When picking up the car, all the existing marks were on the rental agreement and we were told to walk round it and take pictures as evidence upon the return.
I had arranged my own insurance so there was no hard sell to take theirs.
The car itself (a 2023 year Suzuki with 160,000km) was clean, reliable, a good spec - automatic, climate and cruise - and gave us no problems during the rental period.
Upon return it was inspected, damage compared against existing then we were free to go. No issues there either.
Overall I would use them again. If you want the latest, low mileage car then feel free to pay more elsewhere. If you want 'transport' then these guys tick that box.
2 January 2026
Unprompted review
Reply from Icerental4x4
Dear Peter,
Thank you for the excellent 5-star review and for sharing such a clear and balanced perspective. We really appreciate you highlighting the value we aim to offer and the importance of setting the right expectations when choosing a rental company.
We’re glad to hear the vehicle was clean, reliable, well equipped, and performed perfectly throughout your trip, and that the pickup and return process — including the inspection — was smooth and transparent. It’s also great to know you felt comfortable arranging your own insurance without any pressure.
Thank you for choosing us for your car rental in Iceland. We truly appreciate your trust and would be happy to welcome you again in the future!
Kind regards
Icerental4x4
Reply from Icerental4x4
Dear Ettore,
Thank you for the great review! We’re happy to hear everything was perfect. We appreciate you choosing us for your car rental in Iceland and hope to see you again!
Kind regards
Icerental4x4
All the staff was very professional…
All the staff was very professional explaining everything we need do know for our road trip.
The was what we expected and was in great condition.
Considering it’s winter time, it was a great option that we decided for a 4x4.
All went well from the pick-up until the delivery of the car.
22 December 2025
Unprompted review
Reply from Icerental4x4
Dear Sara,
Thank you for the wonderful review! We’re happy to hear that our team provided clear and professional explanations for your road trip and that the car met your expectations and was in great condition. Choosing a 4x4 in winter is definitely a smart option, and we’re glad everything went smoothly from pickup to return.
Thank you for choosing us for your 4x4 rental in Iceland, and we hope to welcome you again in the future!
Kind regards
Icerental4x4
Self drive iceland
Picking up car was easy enough,probably if you’re people gave a demonstration of car uses would have been more helpful.we took out the top insurance for peace of mind,car was fine and didn’t give us a problem at all.
30 December 2025
Unprompted review
Reply from Icerental4x4
Dear Robert,
Thank you for your review and for sharing your feedback. We’re glad to hear the pickup process was easy and that the car performed well throughout your trip. We also appreciate your suggestion about providing a more detailed vehicle demonstration — that’s very helpful feedback and something we’ll take into consideration.
Thank you for choosing us for your car rental in Iceland, and we hope to welcome you again in the future! 🌟
Kind regards
Icerental4x4
Vehicle is ok
Vehicle is ok, but maybe a little aged now. Cheap enough and did the job.
Glad of the 4x4 drive gave confidence in the wintery condition
22 December 2025
Unprompted review
Reply from Icerental4x4
Dear John,
Thank you for your 4-star review! We’re glad to hear the vehicle did the job and that the 4x4 gave you confidence in the winter conditions. While some of our cars may show signs of use, they are maintained to be reliable and safe for Icelandic roads.
Thank you for choosing us for your 4x4 rental in Iceland, and we hope to welcome you again in the future!
Kind regards
Icerental4x4
Excellent car rental experience in…
Excellent car rental experience in Iceland! The staff were incredibly friendly, helpful, and professional from start to finish. The service was fast and efficient, with everything clearly explained and no hidden surprises. The car was in great condition and perfect for exploring Iceland’s beautiful landscapes. I truly appreciated the smooth pickup and return process. Highly recommended to anyone looking for reliable, high-quality car rental service in Iceland!
13 December 2025
Unprompted review
Reply from Icerental4x4
Dear Customer,
Thank you so much for the fantastic review! We’re delighted to hear that our team provided friendly, professional, and efficient service from start to finish, and that everything was clear with no surprises. It’s great to know the car was in excellent condition and perfect for exploring Iceland’s beautiful landscapes, and that pickup and return were smooth and hassle-free.
Thank you for recommending us for your car rental in Iceland — we truly appreciate it and hope to welcome you again on a future adventure!
Kind regards
Icerental4x4
Good rental company
The booking process was really easy. Nice quick fuss free shuttle from airport to the office and the same back after returning the car. Have no complaints about the service. My only issue which wasn’t really an issue was the car we got wasn’t the one we had chose when booking. The car we got was a bit battered and old with back lights hanging off….the guy who dealt with us assured me the car was a good runner and strong, felt a little fobbed off but after driving the car for the 5 days in Iceland it did actually do the job ok and was a good car. Would book with them again
30 November 2025
Unprompted review
Reply from Icerental4x4
Dear Karen,
Thank you for your 4-star review and for sharing your detailed feedback. We’re glad to hear that the booking process was easy, the shuttle service was quick and hassle-free, and that overall you were happy with our service.
We understand your concern about receiving a different vehicle than originally selected and about the car’s appearance. While some of our vehicles may show signs of use, they are maintained to be reliable and suitable for Icelandic conditions. We’re pleased to hear that the car ultimately performed well throughout your trip and met your needs.
Thank you for your understanding and for considering booking with us again — we’d be happy to welcome you back for your next car rental in Iceland!
Kind regards
Team Icerental4x4
My reservation is an vehicle for 4…
My reservation is an vehicle for 4 people and 4 suitcases but the trunk was small for 4 suitcases
3 December 2025
Unprompted review
Reply from Icerental4x4
Dear Juan,
Thank you for your 4-star review and for sharing your feedback. We’re glad to hear your experience was overall positive. We understand your comment regarding the trunk size — luggage capacity can vary depending on suitcase dimensions, and we appreciate you pointing this out.
Your feedback helps us improve how we communicate vehicle space expectations to future customers. We hope to welcome you again on your next trip to Iceland!
Kind regards
Icerental4x4 Team
Friendly Staff
The first concern with using a rental company you don't know is always going to be what the staff are like.... thankful to say that the team were all great. From the airport pickup through to sorting the rental documents, it was simple and fun! Car itself was great and got us about as required.
4 December 2025
Unprompted review
Reply from Icerental4x4
Dear Paul Miller,
Thank you for the wonderful review! We’re very happy to hear that our team made you feel comfortable from the very beginning and that everything from pickup to paperwork was simple and enjoyable. It’s great to know the car served you well throughout your trip.
We truly appreciate your kind words and hope to welcome you again on your next visit to Iceland!
Kind regards,
Team Icerental4x4
Icerental 4x4 provides a good car for…
Icerental 4x4 provides a good car for my winter drive in Iceland. I recommend it.
4 December 2025
Unprompted review
Reply from Icerental4x4
Dear Yong Tian,
Thank you for the great review! We’re glad the car suited your winter drive in Iceland and truly appreciate your recommendation. Hope to see you again on your next trip!
Kind regards,
Team Icerental4x4
Great service
Great service, made a mistake with the dates , but Icerental helped out immediately.
great service, nice and friendly people
28 November 2025
Unprompted review
Reply from Icerental4x4
Dear Dietz,
Thank you for the great review! We’re glad we could help quickly with the date change and that our team made the process easy for you. We truly appreciate your kind words and hope to welcome you again in Iceland!
Kind regards
Team Icerental4x4
Reply from Icerental4x4
Dear Daniel,
Thank you for your great review! We’re happy to hear everything was fine and perfect. Hope to see you again in Iceland!
Kind regards
Team Icerental4x4
Easy pick up....
We made our own way to the rental office which is a good 10 minutes drive from the airport.
The pick up process was easy, but do check the vehicle for any marks and dents and take photographs (they do advise you to do this).
When dropping off they do check the vehicle thoroughly.
There was a bit of a wait for the shuttle bus to take us back to the airport but overall an OK experience.
10 November 2025
Unprompted review
Reply from Icerental4x4
Dear Stephen
Thank you very much for your review and for choosing Icerental4x4. We’re glad to hear that the pickup process went smoothly and that our team’s advice on documenting the vehicle was helpful. We always encourage photos so that both you and our staff feel confident and secure during the rental.
Our drop-off inspections are thorough to ensure transparency for all customers, but we appreciate you mentioning this as it helps set expectations for future renters. We’re also sorry to hear there was a wait for the shuttle back to the airport — we know how important timing can be when travelling, and we’re continually working on improving shuttle frequency to make this part of the journey quicker.
Overall, we’re pleased that your experience was good, and we hope to welcome you again on your next trip to Iceland. Safe travels!
Kind regards
Icerental4x4 Team
Really good
I got little issue when I got the car but they were really nice and change the car to upgrade one.
Also on car return it was quick.
It was nice that someone was waiting for us in the airport and later take us back there.
5/5
13 November 2025
Unprompted review
Reply from Icerental4x4
Dear Cristian,
Thank you so much for your kind review! We’re really glad our team could quickly assist and provide you with an upgraded vehicle so your trip could continue smoothly. It’s great to hear that both pick-up and return were easy for you, and that our airport shuttle made the process more convenient. We truly appreciate you choosing us and hope to welcome you again in the future.
Kind regards
Team Icerental4x4
The staff was really nice
The staff was really nice. They pick up us from the airport and then drop us off. Good service, the car was clean and just what we wanted.
27 November 2025
Unprompted review
Reply from Icerental4x4
Dear Sofi,
Thank you so much for your kind words! We’re pleased to hear that our team made your pickup and drop-off smooth and that the car met your expectations. It was a pleasure to assist you, and we hope to welcome you back on your next trip to Iceland!
Kind regards
Team Icerental4x4
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