Icerental4x4 Reviews 

1,913
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers had a great experience with this company. Customers frequently mention that the helpful staff is exceptionally friendly, welcoming, and provides very clear explanations during the vehicle handover at the office. People also appreciate the affordable rental prices and generally find that the vehicles perform reliably throughout their holiday trips. Some reviewers were not happy with the condition of the vehicles, noting that they were older, had high mileage, or showed noticeable exterior wear and tear. Many consumers additionally noted that the airport shuttle transfer service could occasionally prove quite slow, disorganized, or crowded during peak travel periods.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, highlighting a stark contrast between smooth... See more

Product

Reviewers highlight ambiguous aspects of product, as experiences vary significantly. Many customers report... See more

Staff

Customers had ambiguous experiences with staff, reporting a wide range of interactions. While many reviewers... See more

Quality

Clients share ambiguous opinions on quality regarding the rental vehicles. While many reviewers report... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly between customers. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We've been booking our car with you for 10 years now, and check-in and check-out are always straightforward. However, the pick-up transfer this year was a bit chaotic, which particularly confused your... See more

Company replied

Rated 4 out of 5 stars

Had a good experience with Icerental( Northern Lights rental). Friendly staff attended to us. Quickly got our car. Rental company is rather near airport. Car works well. Recommend full insurance for p... See more

Company replied

Rated 4 out of 5 stars

We loved our trip to Iceland and would recommend using Icerental4x4, the car was good and it was worth having a 4WD on the roads. We had no major issues. However, it's worth noting that Iceren... See more

Rated 4 out of 5 stars

The car was brilliant and the service was good - if 4.5 was an option then I'd have given that, but there were a couple of very minor gripes. Firstly, they tried really hard to sell me insurance that... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Icerental 4x4 is an innovative car rental company specializing in 4x4 vehicles in Iceland. Founded in 2013, our family-owned business began with only 10 cars. Since then, Icerental 4x4 has grown a lot, with a big rental office near the Keflavik International Airport, where we offer a wide range of vehicles in all sizes and model years. Our passion is 4x4, and our fleet is based on quality 4x4 cars. However, we also provide vans and smaller vehicles to fulfill all your transportation needs while visiting Iceland. In 2014 we started with our Camper Jeep, offering Jeeps to camp in while exploring the highlands. This idea evolved into Roof Tent campers, and in 2017, we introduced our Roof Tent vehicles in various sizes. These are the perfect way to explore Iceland during the summertime—our 4x4 Roof Tent vehicles allow you to see the highlands and Iceland’s untouched nature. We at Icerental 4x4 are committed to offering the best quality 4x4 vehicles at reasonable rates. We believe in personal service based on building relationships with our customers.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Replied to 38% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(1,913)

243 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent value for money, nice first experience with a roof tent, customer care could be better

Excellent value for money. The price was very competitive compared to other rentals we had looked into before making our decision. We rented a Dacia Duster 4x4 with a roof tent (for 10 days) and overall had a positive experience. On our second day we got a low tire pressure warning; we fixed it ourselves by inflating the tire at a gas station. We didn’t receive much assistance from the rental company for this specific problem, but I trust that for more serious issues they would be quicker and more supportive. Aside from that, the car was comfortable, clean, and easy to manoeuvre, even on F-roads and in windy conditions.

The roof tent was great: the mattress and pillow were comfortable, and it was spacious enough for two people (you can sit inside without having to duck). We slept well, and I’ve even seen couples using the same tent with a child in the middle. However, if you’re taller than about 1.90 m, you might find that your feet touch the upper part of the tent, which is directly exposed to the outside, and tends to get cold and slightly damp overnight. Closing the tent every day was a bit tricky, but nothing serious. It’s part of the experience.

Personally, I wouldn’t choose the sleeping bags as an extra again. We didn’t find them very warm and ended up feeling cold at night. If you have better sleeping bags at home, I’d recommend bringing them, or—at almost the same price—making a quick stop at IKEA to buy a warm duvet. We weren’t very lucky with the weather and had several cold, rainy, and windy nights (which is still normal with Iceland’s extremely variable weather, even in late June/early July when we were there).

Overall, it was a choice we were happy with. The car was exactly what we were looking for in order to have a comfortable 10 days road trip, and we really enjoyed our first experience with a roof tent. We definitely felt the cold, but the setup is charming and more comfortable than you might expect. Customer service could certainly be improved, but thanks to the great value for money and the quality of the vehicle, I would recommend this rental company to a friend.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Check in was easy

Check in was easy, cost was very reasonable and car was in good condition. We always use ICERENTAL 4x4 and have had great experiences.

17 June 2026
Unprompted review
Rated 4 out of 5 stars

Smooth and easy pickup service at the…

Smooth and easy pickup service at the airport and drop off once we return the car. I did fill an element of anxiety associated with the potential damage that could be caused through elements with the weather and this felt very reflected in the hard sell that goes with all the additional insurance premiums, despite advising that we had our own excess insurance and already buying the breakdown service in advance. That loses them a star. Otherwise the car was a bit basic but did the job. Smooth ride and clean (if a bit bruised and battered by other drivers previously ;) . Thanks and would use again on a return trip.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

The booking pEverything went well; the value for money was great, and our Jeep ran perfectlyrocess was simple and…

The booking process was simple and transparent. The automated email communication was just as straightforward. At the airport, we had to wait about 20 minutes to pick up the car at the local Icerental rental office. That was perfectly fine. The rental car was old and had over 120,000 kilometers on it, but it drove very well and had no mechanical issues. So it worked out great. The roof tent was also fine and stayed watertight and warm even at zero degrees.
Conclusion: The value for money was totally fine. The promised service was good too, and the rental process was straightforward. Everything was great!

Translated with DeepL.com (free version)

2 June 2026
Unprompted review
Rated 4 out of 5 stars

We enjoyed our camper van.

We enjoyed our camper van.
It was a bit of a rough start but once we got rolling it was great. The staff are charismatic and helpful. We did have to call into get some things sorted and they were attentive and got us on our way again. The return process was smooth and quick

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy booking and great Support …

Easy booking and great Support for transfering from/to Airport. very helpfull stuff explaining how to care for driving in iceland. Car was in perfect conditions. Thanks again for great expierience with you.

5 Star recommendation.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Martin was fantastic

Martin was fantastic.
He took the time to explain the campervan and explain our different insurance options. But most of all he gave his advise in regards to our travel route which was great advise.
Thanks very much Martin.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Icerental 4x4 - fantastic rental service

Icerental 4x4 was a fantastic experience.
Top-notch service. Super friendly. A smooth shuttle service with minimal wait time.
We had a minor incident—the handling of it was very professional and customer-friendly.
The documentation of the vehicle’s condition before and after was completely honest and fair.
I can wholeheartedly and unreservedly recommend Icerental 4x4!!! Great!

28 May 2026
Unprompted review

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