i-Success Academy Reviews 137

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I enjoyed the overall experience during my study. The platform was easy to navigate. My assessor (Kim) was a wonderful person. She always respond promptly to my queries. Her continuous encouragemen... See more

Company replied

Rated 5 out of 5 stars

i-Success academy has been fast and efficient and helpful whenever I had any questions. I have completed my AET course without hiccups and currently doing a CVA course which requires some practical wh... See more

Company replied

Rated 5 out of 5 stars

The company divides learning material into units with questions for each. It is easy to read on one's own time and answer the questions It would be great if the questions per unit are reduced becaus... See more

Company replied

Rated 4 out of 5 stars

I liked that the course was quite autonomous, and I was left to it. It took me longer than proposed to complete due to covid and having a child during my study, but the learning provider were understa... See more

Company replied

Company details

  1. Distance Learning Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Learning Center
  6. Vocational College

Written by the company

i-Success Academy is focused on providing quality training and assessment using professionally written course materials that will not only teach you but equip you to be effective in your field, whether as an Assessor, Further Education/Vocational Teacher, Registered Care Manager, Support Teacher or Internal Quality Assurer. With us you will have a dedicated Assessor whose goal is to make sure you gain the knowledge you came to us for and go through your course successfully. With i-Success Academy there is no room for failure, as we work with you until you complete and achieve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

137 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Service

⭐⭐⭐⭐⭐

I highly recommend I-Success Academy, especially for anyone looking to complete their qualification through an online learning platform.

The online system is excellent—easy to navigate, intuitive, and designed to help learners successfully complete their training. The platform makes it simple to access resources, complete coursework, track progress, and submit assignments, allowing you to study at your own pace while balancing work and personal commitments.

A special thank you to Prisca, who has been a fantastic tutor throughout my Level 5 Diploma in Leadership and Management for Adult Care. Her support, guidance, and constructive feedback have been instrumental in helping me achieve my qualification.

I would also like to thank Edward for his outstanding student support. He is always responsive, helpful, and committed to ensuring learners receive the assistance they need to stay on track.

For anyone considering an online qualification, I-Success Academy provides the perfect combination of a user-friendly learning platform, excellent tutor support, and a genuine commitment to student success.

Thank you for helping me achieve this important milestone in my professional development.

29 May 2026
Rated 5 out of 5 stars

It was a very interesting

It was a very interesting, informative, and educative programme. Throughout the programme, I enjoyed management cooperation and quick response to my enquiries.

18 May 2026
Rated 1 out of 5 stars

Very disappointing experience with this…

Very disappointing experience with this college.

The marking and AI checking standards feel completely inconsistent. Before submitting assignments, students were told to use QuillBot or ZeroGPT to check AI scores, and that results under 20% would be acceptable. “If any of the 2 links gives AI result 20% and below, we accept the answer.” I followed those instructions carefully, checked my work using QuillBot, and even saved copies of the reports.

However, when my assignment was reviewed, they ignored the QuillBot result and instead referred to ZeroGPT only. This makes no sense to me, because if one detector shows 0% AI and another says the work is AI-generated, that clearly shows how unreliable these detection tools are in the first place.

What is frustrating is not just the accusation itself, but the lack of consistency and respect towards learners. Students are expected to follow unclear and changing standards, while also paying extra money for multiple AI detector subscriptions just to protect themselves.

If you are thinking of choosing this college because it seems cheaper, I would strongly suggest thinking carefully. In my experience, the process has been stressful, inconsistent, and not supportive to students at all.

19 May 2026
Unprompted review
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Reply from i-Success Academy

Dear Sienna,

I understand your frustration, but the fact that your work is showing 80%, 90% and even 100% Ai shouldn't be an excuse for you to take our your frustration on the organisation and give such a review just because your Assessor returned your work. I have reviewed all your work and discussed with your Assessor, your assignments show very high % of Ai from both ZeroGPT and Quillbot. Your negative review is very uncalled for and you should use that time to focus on improving your work by taking your Assessor's feedback into consideration. Use of Ai does not show your own knowledge and unfortunately many learners are using Ai for the wrong reasons when it comes to assignments which is why Awarding organisations are very strict with us training providers when carrying out quality assurance, to ensure Ai is being checked and action taken. Your Assessor has even offered you more support if you need, to go through your work and the difficulties you are having. I strongly advise that you take the support and work hard on writing your own answers using your experience and research and not take out your frustration through writing bad reviews when we have all the evidence needed to back up our assessment decision. Please consider removing this unjustified review. Thank you

Rated 4 out of 5 stars

Great experience

I enjoyed the overall experience during my study. The platform was easy to navigate.
My assessor (Kim) was a wonderful person. She always respond promptly to my queries. Her continuous encouragement was a motivation for me.
However, i will suggest that learners are informed at the beginning of their course about options to choose either a research unit or module unit as i was made to pay additional cost for opting out of the research unit.
Thank you Kim and the entire i-success Academy team.

13 April 2026
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Reply from i-Success Academy

Thank you for your feedback. The way the optional units are chosen as standard is for all learners to complete the research project to obtain more credits minimising having to do many smaller units. In cases where a learner does not want it and are happy to do more smaller units they can speak to their Assessor, but most learners choose to do the research. Thanks again for your feedback, we wish you all the best

Rated 5 out of 5 stars

Overall

Overall, i would say it’s a good system and with good reponse when a call is pulled to the office direct but i would say slow marking of my courses is one thing that was very frustrating

24 March 2026
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Reply from i-Success Academy

Thank you for your feedback, slow marking was a result of many learners not doing anything for months and when their course was about to expire they started submitting 5+ units at once, which affected Assessor's workload and marking turnaround for everyone. This is something we are working on with employers, learners and Assessors and have started seeing a lot of improvement from all sides. All the best

Rated 4 out of 5 stars

Support I received

Support I received

20 March 2026
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Reply from i-Success Academy

We are glad you were happy with the support, as we want to make sure all learners feel supported, all they need to do is reach out.

Rated 4 out of 5 stars

Great Learning Experience with i-Success Academy

The course is all inclusive and covers all areas of children residential care. The quality of resources available to student is topnotch. Feedback from tutors are honest and unbiased. However, there is need for tutors to be timely with their feedback when assignments are submitted. Overall, it was a great journey completing my Level 3 Diploma in Residential childcare with i-Success Academy.

18 March 2026
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Reply from i-Success Academy

We appreciate your feedback and are glad you enjoyed your experience with us. In relation to timely marking, this was caused by influx of submissions from learners when their course was about to expire, leading to heavy workload for Tutors and Assessors. Hence why we encourage learners from the onset to ensure timely submission so marking can be spread out in a timely way as well for everyone. We will keep working on making this better with all parties involved.

Rated 5 out of 5 stars

It is a good company and they were with…

It is a good company and they were with me from the start to the end and made sure my work was done and submitted on time.

4 March 2026
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Reply from i-Success Academy

We are glad you felt supported and encouraged, as this is what we want for learner to to complete and achieve. Thanks for your review

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the academy. The support, dedication and guidance from my assessor had a very positive impact on me, and I truly appreciate it.

19 February 2026
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Reply from i-Success Academy

We are always aiming at ensuring excellent support and customer service for our learners and we appreciate your feedback.

Rated 5 out of 5 stars

Good

Good, awesome experience

19 February 2026
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Reply from i-Success Academy

Thanks for your feedback

Rated 5 out of 5 stars

MY EXPERIENCE with SUCCESS ACADEMY: The support and service from Success Academy is second to none. I will recommend any serious prospective learner

The company divides learning material into units with questions for each. It is easy to read on one's own time and answer the questions
It would be great if the questions per unit are reduced because at times they look too many causing delays in completion

30 October 2025
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Reply from i-Success Academy

Thank you for your positive feedback, we appreciate it. As for the questions we do not have control over that, as they are the knowledge criteria from the awarding body, we know they can be much at times, hence why we always recommend that learners plan their journey well and aim to complete some work every week so it does not become too much when everything is being done at once.

Rated 5 out of 5 stars

Great tutor

Great tutor, support was great. Loz was my tutor.. she’s amazing

19 February 2026
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Reply from i-Success Academy

Thanks for your feedback

Rated 5 out of 5 stars

I completed my Level 3 in residential…

I completed my Level 3 in residential childcare 🎓 and I want to say a huge thank you for everything you've done! 🙏 Your support has meant so much to me. I’ve just started my Level 5 with your selfs 10/10 service

12 February 2026
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Reply from i-Success Academy

We are glad you enjoyed your course so much that you have now started your level 5, we hope to continue providing an excellent service to all our learners

Rated 4 out of 5 stars

The training materials were very useful

The training materials were very useful
But there was no immediate response from assessor's whenever a query is raised.

22 January 2026
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Reply from i-Success Academy

Thank you for your feedback, in relation to response we have a dedicated student support email for all learners to use which is monitored all day and responded to within 24hrs. We continue to monitor direct emails to Assessors to ensure timely response.

Rated 5 out of 5 stars

My experience with the company was very…

My experience with the company was very good, assessor giving feedback always, office admin assisting whenever i needed help

15 January 2026
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Reply from i-Success Academy

Thank you, we are glad you enjoyed your time with us and wish you all the best

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