HyundaiPartsDeal.com Reviews 

494
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers had a great experience with this company. Many people frequently mention that finding genuine components using detailed website diagrams is completely straightforward, and items are exceptionally well-priced compared to local dealerships. Consumers also deeply appreciate the prompt shipping times and note that replacement parts always arrive securely packaged while matching online descriptions perfectly. However, some customers also noted frustrating experiences regarding strict return policies when encountering incorrect or incompatible parts that were ultimately refused for exchange. A few other people experienced unexpected shipping delays, sudden backorders, or received damaged products during transit, leading to difficult resolution processes.

What people talk about most

Product

Clients share positive opinions on product availability, noting that finding the right components is easy and... See more

Price

Consumers find price to be positive, highlighting significant savings compared to dealership quotes.... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that items arrive promptly and as... See more

Order

Customers had ambiguous experiences with ordering, highlighting a mix of very smooth transactions and... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive in perfect condition and work... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I planned to install the parts but then discovered how much work was involved so called Orange Park Hyundai to get them to install them and was refused. They said if we didn't order them, we do not i... See more

Rated 4 out of 5 stars

First over all you have part that I was searching for and was easy to determined your part #. Bad news was that I had to purchase 10 screws when I need only one.

Rated 5 out of 5 stars

Genuine part (intake manifold) at nearly half the price of the dealership. $287 vs. $538. Had my local mechanic install the part. Ended up saving $600 plus on the repairs.

Rated 5 out of 5 stars

No gimmicks, reasonable shipping cost, OEM parts - always feel like I am dealing with pros at this place. UPDATE!!! Bad stuff - after "verifying" my order they changed the price and are not processin... See more


Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

494 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(494)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Hyundai Sonata part search.

First over all you have part that I was searching for and was easy to determined your part #. Bad news was that I had to purchase 10 screws when I need only one.

26 November 2025
Rated 1 out of 5 stars

(1/5 Stars)

(1/5 Stars) - AVOID AT ALL COSTS
Broken Checkout System & Zero Customer Support
I wish I could give zero stars. Do NOT order from this company under any circumstances.
Their checkout system is completely broken. After placing my order, the system errored out, which triggered a cascade of problems with both PayPal and my bank that took HOURS to sort out. The frustration and wasted time dealing with payment holds and duplicate charges was absolutely unacceptable.
When I contacted customer service hoping for help, I spoke with Johana, who could not have cared less about my situation. She didn't even bother to look up my order in their system before dismissively telling me to "contact PayPal." No apology, no attempt to investigate what went wrong on their end, no accountability whatsoever.
If your checkout system doesn't work properly, the absolute MINIMUM you can do is provide competent customer service to help resolve the mess it creates. Instead, I got indifference and was passed off to deal with it myself.
There are plenty of other parts suppliers out there. Save yourself the headache and order literally anywhere else. This company has shown they don't value their customers' time or money.
Would NOT recommend.

17 November 2025
Unprompted review
Rated 2 out of 5 stars

One part fit the other didn’t

One part fit the other didn’t

29 October 2025
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 5 out of 5 stars

My Sonata sunroof had a bar break and…

My Sonata sunroof had a bar break and was making an awful noise. I looked at several different places and this was one of the cheapest. It was easy to find the part and was shipped to me quickly. One hour later the new part was installed and I was on my way.

29 October 2025
Rated 5 out of 5 stars

No Homework

Please just accept my rating and optional comments, and don't make me do homework, thanks!

29 October 2025
Rated 5 out of 5 stars

How are you

How are you? My purchase was successful, safe, and reliable. Thank you for your excellent service.

29 October 2025
Rated 3 out of 5 stars

Doesn't fit my application even though…

Doesn't fit my application even though it says its the right part number.

29 October 2025
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 5 out of 5 stars

My experience…

My experience was good except I had to reorder the rings because I thought all 7 were in a bag when I had to actually say 7. That was confusing because the picture showed more than one.

29 October 2025
Rated 1 out of 5 stars

Box was damaged couldn’t use gaps was…

Box was damaged couldn’t use gaps was wrong

23 July 2025
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve.

We appreciate you bringing this to our attention and hope to provide a better experience in the future.

Rated 1 out of 5 stars

Shyster website poor customer service

They had the exact part I needed. I ordered it and it came snapped in half. They shipped this very poorly and never told me I would take a 20% restock fee for returning a product that was shipped broken to me. They refused to send me out a new part even though they said it was an option. It has difficult to have anyone at this company listen. I planned on using this site for more purchases for my Hyundai but I don't think I will since they are quick to dismiss me. Refused to advise they don't replace these parts and led me to believe their customer service would fix this. I was wrong. I ordered my part on 9/26/25 and as of today I have yet to get a refund and only just now got a response they will refund me less 20% which is ridiculous considering they didn't even ship me a usable part. I will be sure to keep sharing this so people are aware of how dishonest this company is and how they lost my business going forward.
It's been well over a week since they replied to my negative review and they still refuse to answer or respond to providing a replacement part or refund!

9 October 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

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