Hume Health Reviews 

The customer service at Hume is absolutely phenomenal. I had an issue with my band when it arrived which they solved immediately (I had not noticed a small piece of plastic stopping the connection to the charging pod).
I then unfortunately misplaced the charging pod and got in touch with them again - they immediately sent out a replacement free of charge allowing me to continue using my band. Thank you very much Hume - would happily recommend to anyone!

The app and pod are great but were let down by the version 1 band that has poor battery life and occasional connectivity issues. So the resulting problem is data isn’t the full picture. Customer service says a lot and give positive responses but don’t deliver on an issue. Hopefully version 2 band lives up to the expectations and fixes the practical problems version 1 has.

Great products and very happy with the information on working towards improving my life health

I have tried many other brands of health devices but haven't fou d any that competed with the over all tracking of the Hume pod and band. Data seems very accurate and can't wait to see results after a couple months of data has been collected.

Unfortunately, I need to revise my original review of the support from Hume. While my original communication after reporting an issue with the Hume band was quickly responded to, the follow up since has been non-existant. I was told initially the device would be swapped out but this did not happen. I have inquired but have not heard back.

As it has been a few weeks now, and still have not received any updates, I have purchased another tracker to replace Hume. Hoping the unit performs better.🤞

Working well with the band but having difficulty setting up the Pod

I purchased my Hume Body Pod in November 2025. The scan stopped working in July 2026. I followed all of the advice on the FAQs to no avail. I contacted customer support. Lois responded and asked me to try one final step. When that didn't work, they found that they would need to ship me a new scale. I was thrilled that there wasn't a lot of back and forth, and they agreed to replacement without having me jump through hoops. The customer service was excellent!

I ordered their scale that scans your body. I kept checking the tracking updates once I received the tracking number and delivery date. 3 days after the last delivery date passed I sent an email to Hume inquiring about my order. Their response was just the same information that was provided through the tracking information. 2 weeks after the delivery date passed I tried to check the tracking information but it said my tracking number could not be found. I emailed Hume again. They responded and told me my order was lost during shipping. They offered to reship my order. I asked for a full refund instead and was told it would take 5 to 7 days to review my request for approval and if approved 5 to 7 days for processing. I did get my refund within the quoted time frame. Had their company actually cared about me as a customer I would not have had to keep emailing them to find out my order had been lostvduring shipment. They would have looked into it and contacted me. I do not recommend ordering from this company.

My wife and I both love the Hume Band 2.0 and the Hume Pod. I absolutely love all the different metics it monitors and the personal feedback that it provides.

Did not work with my Android and worst customer service when it came to return.

So far so good everything is easy to use and it seems accurate. Not yet fully aware or all the measurements but it’s very interesting.
It’s a one stop shop for health info. The only two issues I have is,
1) you can’t add medication or blood sugar measurements.
2) The strap seems to irritate my wrist, it’s not just me as the wife has the same issue.

Delivery non existent. If I ever get I’m sending it back. I’m guessing I’ll be back to square one by Christmas. Top tip - if it ain’t on Amazon don’t buy it !

The product itself looks good, gives me plenty of information and feels very comfortable to wear. The delivery part of it wasn't great took over 10 days to arrive but when I ordered the pod it arrived quickly.

The information it provides is informative and still trying to grasp all the info. The results it gives me are almost identical to the test ordered by my doctor. I have been contemplating purchasing this for a while and my sister has had one and has been really impressed with hers and that helped me purchase both products. Will reccomend this to everyone!

I love the technology between my Hume band and Scale. They know that they can make some improvements, especially around activity tracking. Their customer service has been stellar. I have recommended them to friends and once they get this activity tracking thing squared away they'll be golden!

Band and scale
Band - the most uncomfortable and tightest thing i've ever worn.
Scale - i keep getting connection errors and the scale is off by 6lbs.

So far I’m having a good experience with the pod and the band.
Unfortunate event happened with my band, and Max sorted it out for me , now waiting for my replacement.

This Hume Health Band is amazing and really accurate…!!! I use everyday and like how it keeps record and recommendations on the next day what needs improvement…!!! I also bought one for the wife and purchased the Pod Scale can’t wait to start keeping track of body info…!!! Happy customers and highly recommend this product…!!!
Thanks The Bryant’s

Excellent response and resolution to my problem of broken Hume Hob by Ellaine

I have the pod and the band, which in combination produces a lot of data. Personally I would like to have more information on how to use/ understand all that data.