Hubspike Shipping Reviews 15

TrustScore 4 out of 5

4.1

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Company details

  1. Shipping Company

Written by the company

HubSpike Shipping a premier auto transportation company, provides reliable and efficient vehicle transportation services. Our team of experts and state-of-the-art technology ensure the safe and timely delivery of your vehicle. With a range of services to meet every customer’s unique needs, we can handle transportation of any type of vehicle. Customer satisfaction is our top priority, and we maintain transparent communication throughout the transport process. Choose HubSpike Shipping for a seamless and stress-free vehicle transport experience.


Contact info

4.1

Great

TrustScore 4 out of 5

15 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

The perfect experience !

Zack & Michael made my shipping experience a pleasure! Zack knew how cautious I was in using a shipping company I had never did business with. Zack and Michael were with me through there entire shipping process, they gave me updates, ensured my schedule was met and even followed up with after all was said and done. They are a 10 plus operation and going forward I would use no other!

-Mark V

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Apprehensive to Confident and Satisfied

This was our first experience ever hiring a company to transport a vehicle for us. And to be honest,... my husband and I had our doubts at times. Questioning if we could have gotten ourselves into a swindle, and the possibilities of our vehicle ending up in a chop shop or a cargo ship off to who knows where lol. It would be just our luck! In the midst of it all we also discovered this company is relatively new, and located on the East Coast. That knowledge did not settle our nerves any. (No offense East Coaster's :)

In addition, our vehicle pick-up situation was unique. My husband and I bought a vehicle from a online auto auction company in Colorado. The auction company's policies added extra challenges to our scenario. Such as requiring the transporter to download an app to their personal phone, and then scheduling an appointment for pickup (of which were ALWAYS booked for the entire day a transporter was in the area to pickup). AND the auction yard was charging us by each day the vehicle sat in their yard. This policy by the auction company created a logistic nightmare. But David Lloyd did not give up! He accepted the extra challenges, and was diligent at finding us a transporter. David is very professional, personable, and stayed in contact EVERY SINGLE step of the way! There was never a time I couldn't get a hold of him, he was transparent with the process from beginning to end. He was honest, genuine, and he reassured me with all my concerns. AND there were NEVER any "SURPRISE" additional charges. His quote was his quote, said and true. Everything David said he would do, he did, and then some.

We were also very pleased with the transport driver as well. He was pleasant, and enjoyable to visit with. And even though we ran into some hiccups getting the vehicle off his trailer (no fault of his own) he was very understanding about the matter. And the mud :)

Hands down I would and will recommend David Lloyd to anyone that needs a vehicle hauled from point A to B.

Thank you David!! It was a pleasure! :)

3 February 2024
Unprompted review
Rated 1 out of 5 stars

You guys are quick to take my 125 .00…

You guys are quick to take my 125 .00 and get me a towing company to pick up my truck and got the worst service ever. I wouldn't call hubspikeshipping for nothing in the world . People please do your homework. Worst ever.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

As a transport company

As a transport company, this was our first time dealing with Hubspike Inc and we were very pleased with the cooperation, despite some problems on our part, the company's employees helped us solve all the problems quickly, I would like to express special gratitude to David Lloyd for his support and assistance.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

great company

Great company to work with
David Lloyd helped me through the entire process. The process was very smooth. He was very quick to respond via text/email anytime I had a question. 100% recommended.

27 January 2024
Unprompted review
Rated 1 out of 5 stars

I was baited and switched

I was baited and switched. I was given one price and then told it would be double what was quoted. Very scammish and unprofessional. Left a BAD taste in my mouth. I read the reviews but my experience was totally the opposite. NEGATIVE! I was told about this type of situation could/would happen. Talking to 3 different representatives, i should have known. Don’t you DARE lie and say i changed the date! My car was ready for transport as soon as i reached out to you for service. Tell the truth! But but you wont! Why do i need to lie if i needed YOUR service. Make it make sense! You told me one price then doubled the price. You were NEVER were honest from the beginning!

15 January 2024
Unprompted review
Hubspike Shipping logo

Reply from Hubspike Shipping

We apologize for any inconvenience caused to you during the process. We tried to provide you multiple options despite you re-scheduling and changing the pick up dates multiple times. Frequent rescheduling has an adverse impact on pricing. Your full deposit was refunded to your account even though we exhausted our resources to give you a satisfactory service.

We strictly discourage bait and switch and refunding your deposit is evident to it. Please let us know how can we improve our service towards you and all our future customers. Your feedback and assistance is highly appreciated.

Thank you from Hubspike.

Rated 5 out of 5 stars

David loid was a very helpful

David lloyd was a very helpful.
I like that they didn't ask for money up front. Just make sure that you read the small print. Before you sign any contract. But so far it was good service
. HUBSPIKE is geat (again always read the fine print befire you sign any CONTRACT. Good job David😃👍

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Great team

Zack was great. Pick up and delivery was just as he said. If I ever have a car needing shipped again I'll be calling him.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

This was new to me so wasn’t sure what…

This was new to me so wasn’t sure what to expect. I had spoken to a half dozen transportation companies, possibly more and the only company that was honest and upfront was HubSpike. The person I dealt with was Zach Phillips. He explained the process and everything related to car transport, gave me a very reasonable quote and helped me each step of the process. My vehicle was taken from CA to MA and it couldn’t have been easier. Zach was so good we decided to use HubSpike again and we’re now sending our other vehicle to CA from MA…I can’t say enough about Zach and HubSpike and if the need arises again, I will definitely use them again…thank YOU Zach, for all your assistance!!!
Sincerely
John and Marisa

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Best In The Business ZACK!

Zack is the person to go to, after working all week and getting played by other brokers and shipping companies back to back. I finally had Zack come to my rescue! I thank him 1000000% perfect! Would most definitely use him again and I advise everyone to use him! If this message reach you and you’re looking to ship your car, look no further USE ZACK!(I promise you, you won’t be disappointed) Zack is the guy to go to!!

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Very reliable service and high level of…

Great work, Zack! You were exceptionally professional and helpful. My vehicle arrived well ahead of the estimated delivery date. Thank you, Zack, and thank you, HubSpike Shipping.

13 November 2023
Unprompted review
Hubspike Shipping logo

Reply from Hubspike Shipping

Thank you Ivaylo, hope to see you again.

Rated 5 out of 5 stars

Zack knows how the business move

Zack knows how the business move, It’s an amazing work, I hope work together one more time

7 November 2023
Unprompted review
Hubspike Shipping logo

Reply from Hubspike Shipping

Thank you Faife, looking forward to a healthy working relation.

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